Can't tell you how impressed I was with the quality of care at Waterview. From the administrators…read moreavailability and attention to detail to the nurses thoroughness. Issac was also very helpful the rehab was really strong and therapists are very engaged and involved. Can't believe how good they are! 5/5! Would recommend

Facility changed my husband's medications twice without consent over a two week period, causing…read moreseveral hospitalizations to stabilize him, overall causing his instability and aggression, never seen before. After six months he is in another rehab after spending weeks in the hospital to stabilize his medication regimen. Though a beautiful place, Waterview does not care for its residents like it claims to do, does not keep in touch with family and health care proxy before making changes, and uses PA's instead of physicians for decision making, at least re. meds. Do NOT recommend for any resident with needs for dementia patients. This continues to be a severly stressful situation since being placed at Waterview, and my husband should not have been put through the stressors of dropping meds and changing them without consultation with primary doctord, our specialists, and the family. In addition clothes were lost and not reimbursed, short-staffed, night supervisor overworked and stressed, with rude behavior toward family and patients..

My team and I have been providing monthly drumming/music programming at Rego Park and all I have to…read moresay is Michael and his activity staff add so much to the program. Their involvement, engagement with the residents, and positive energy are felt.

quality care best team of people…read moremost helpful understanding Judah and team has helped me above and beyond with both my parents' stay there. I am ever so grateful, thankful and blessed to have such wonderful people taking care of my parents at this time. Their needs are always fullfilled with kindness. Baruch Hashem

If you are an active older adult looking for a warm community, a safe environment, lovely…read moreaccommodations, stimulating activities, tasty and varied meal options, and access to transportation options that free you from depending on a car, then you might consider Flushing House. I have been a resident for a few months now and I highly recommend it. The location is extraordinary. It is on a quiet street, but two blocks from the hustle and bustle of downtown Flushing with its many stores and transportation options. Manhattan is an easy commute, just a 5-minute walk to the LIRR station and a 15-minute ride to Penn Station or Grand Central. I work part-time in Manhattan, and I've never had an easier commute! Queens College, with its plays and excellent musical offerings, is a quick ride on a nearby bus. Flushing Town Hall with its stellar jazz program is four blocks away. The beautiful Flushing Library is an easy walk, as is Macy's and one of the best pizzerias in Queens. Here at Flushing House itself, there are many interesting offerings - book club, language clubs, exercise programs, both domestic and foreign movies, and a lovely rooftop atrium that is open 24 hours a day. There are many food options at each meal and, once you realize all the choices you have ( on and off the menu) you can always find something you like. One can pick up meals and take them back to one's apartment, but the communal dining room has been a way for me to meet other residents and make the acquaintance of some lovely people. The staff is kind, hardworking and understanding with residents (even when a resident might be cranky!). My apartment is very sunny, clean, and comfortable, and weekly housekeeping is included. If you are an active older adult wondering what the next step in life should be, come to one of the frequent open houses that Flushing House hosts and see for yourself. You may find, as I did, that it is a lovely place in a great location with a price that is very reasonable considering all that is included.

BEWARE! DO NOT SEND YOUR LOVED ONES TO THIS PLACE! We put a $5500 deposit down for the waitlist…read morefor a 1-bedroom apartment on 2/14/26 but told them to take us off the waitlist on 4/22/26 since we no longer needed it. They were supposed to refund our deposit within 6-8 weeks. It's been almost 3 months, numerous phone calls, emails, texts and still no refund check!!! NYS has a 14 day law on refunding security deposits! This is ridiculous! Are they running a legit business or are they running a scam??? Now, no one calls back or returns emails. I have filed a complaint with the state attorney general's office and I will be taking Flushing House to court. If they are so shoddy in administration, how could they possibly be doing a good job running the independent living facility? I am just glad we decided not to put my elderly parents here. There is something not legit going on in this facility. If I can give them a 0 star, I would. 1 star is too good for them.

My father's experience here was devastating. While front-desk staff and a handful of staff were…read morekind, the overall care was unsafe, unprofessional, and neglectful. Staff frequently ignored call alarms, left him unattended, failed to take him to critical medical follow-ups, and repeatedly moved him between rooms, causing confusion and setbacks. Communication with doctors was almost impossible, medications were mishandled, and aides ranged from indifferent to openly hostile. My father suffered preventable injuries, long periods without proper rehab, and inconsistent hygiene and safety practices. Even basic tasks--like helping him to the bathroom or keeping the call button within reach--were often ignored. Across multiple floors the care felt chaotic, understaffed, and lacking oversight. This facility caused my father unnecessary pain, fear, and decline. I would strongly urge families to look elsewhere and thoroughly research any rehab center before trusting them with a loved one.

This place is absolutely horrible. My family member is a current resident (which we are trying to…read morefix) who gets absolutely no attention. He is ignored for hours, not receiving even a quarter of the care their website promises and worst of all, our concerns as the family are being ignored. Everyone says it's not their problem or brushes us off without giving us direction on who can help address our concerns. We are trying one last time to be heard, if not we are filing a formal complaint with the NYC Board of Health. This place deserves negative stars based on our experience the past few months.

Horrible place, my family member almost didn't make it out of there alive. They are very negligent…read morewith the elderly, my family member was supposed to be getting rehab and just got worse there. They were sent to the ER several times to falling and other issues that were a result of improper care. They leave people to rot there, don't help them get better. They are either extremely cruel, grossly negligent or both. Also the administration covers it all up!

The staff is very good and the care is great , its clean, but the facility needs work, it's old and…read moreoutdated.

When visiting my Aunt at this facility it seems as though there is no coverage if a staff member is…read moreon break. If a Nurse is on break, why isn't there anyone or another Nurse covering her break if a patient needs something? My Aunt needed an aspirin. The nurse is on break and I was told she would have to wait an hour for her/him to come back. Really? I would like some feedback as to why there is only 1 Nurse per floor without coverage?

They are HORRIBLE IF YOU WANT YOUR LOVE ONE NEGLECTED and only give showers once every 2 weeks it's…read moreok But if you truly love your love one DO NOT SEND THEM THERE I have the pics to prove the neglected my little Sister endured she is diabetic and for the time she was there she did see a foot doctor when I finally took her from sapphire and got her home her feet smelled like something had died in her socks and when I took her socks off I broke down and cried because her feet was in such a bad state that I had to clean the dirt and grime off her feet and the toe jam from under toenails that were never cut or clean.. DO NOT USE SAPPHIRE CENTER ON 3515 PARSON BLVD

great experience.! The girls are caring and do all that they can to make my mom comfortable…read more Great agency to work with

From the owner: LOVE TO CARE delivers exceptional private care services throughout New York State, with a special…read morecommitment to families in Nassau and Queens Counties. We are dedicated to promoting the health and wellness of your family through our skilled and compassionate care. Our team develops a comprehensive care plan tailored to help you remain in your home for as long as possible. This approach allows you to stay close to your loved ones as you age or recover from an injury or illness.

They were stationed at Javits Convention Center over Labor Day weekend and offered PT to all of the…read morevolleyball athletes. Professional, courteous and overall just amazing! Kim and her team are knowledgeable and best in the business. Thanks for keeping us moving, especially those of us in the middle age range trying to compete with the young bucks.

Very friendly and approachable employees. Front desk-…read moreaccommodating and always ready to listen PT Assistants- patient and kind and caring, especially Melissa (she always sees to it that everything is organized and clean and everyone has been catered to.) Physical Therapists- very patient-centered, caring, approachable, friendly but still professional. I like going here Saturdays because Joma and Walter (Filipino PTs) are there. They always make sure that their patients get the best therapy. I absolutely recommend this facility.