Can't tell you how impressed I was with the quality of care at Waterview. From the administrators…read moreavailability and attention to detail to the nurses thoroughness. Issac was also very helpful the rehab was really strong and therapists are very engaged and involved. Can't believe how good they are! 5/5! Would recommend

The facility is a beautiful welcoming facility where everyone is so warm and helpful. The staff is…read moreincredible and they truly go above and beyond to ensure the residents are taken care of. The nursing staff is so compassionate and caring here.

My wife and I have been residents here for over three months and are very happy here. A couple can…read moreget a three room suite; two bedrooms and common room with kitchenette. Singles can get a one bedroom or a studio apartment. Apartment floor plans can be seen on their website. If you might have trouble keeping track of your medications they can handle that for you with dispensing at breakfast, lunch and dinner as your needs require. They will come to your apartment to deliver meds too! The dinning room is more like a restaurant as you get to chose from a menu at every meal. Outside of the dining room snacks are served. There is always something to do with a calendar of events offering a range from bingo to more cerebral things like discussions of court cases and current events. WiFi is free but you can also order faster service from Spectrum. "Spectrum Assist" + USA Gov subsidy based on your income could get you that service at no cost to you. Be sure that you request both subsidies at same time as "Spectrum Assist" is not available for "existing customers". In other words if you get internet with $30 federal subsidy and then request "Spectrum Assist" you will be denied as you are an "existing customer". The staff is wonderful. Do your due diligence when considering places. One place was taken to court for taking advantage of residents. Their idea of assisted living was two strangers in one room without even a privacy curtain between beds. Search names of places with appropriate key words.

I'm sharing this review as a result of my call with their staff Eleanor on Wednesday, March 8 at…read more1pm ET and I immediately sent an email to their general inbox calling attention to their executive team. *edit - suggest you include language such as Elders are required to know and speak BASIC ENGLISH on your website and admission package so for those NON-ENGLISH families we don't waste time speaking with your staff. THANK YOU! ----------------------------------------------- I was calling to get an inquiry about getting additional information for a community for my elderly grandma and I wanted to share my experience with you. I appreciate the prompt response getting a call the next day but the level of service your staff, Eleanor provided is truly despicable. For context my grandma is 86 years old and she's been in this country for more than 40 years and no she doesn't speak English. We lived in a Chinese community for a majority of her life and she leaned on her family members to be her advocate to translate for her. I'm DISGUSTED that Eleanor REPEATEDLY ASK ME SHE DOESN'T SPEAK A WORD OF ENGLISH AND HOW SHE WAS SUPPOSE TO COMMUNICATE IF SHE NEEDS HELP OR PAIN. Either Eleanor needs some listening lessons to hear what the family needs are or SHE NEEDS TO BE LESS JUDGEMENTAL about non-ENGLISH speaking elders. I'm so disappointed GIVEN YOUR RATINGS and will DEFINITELY BE SHARING THIS WITH OUR AAPI community about HOW NON-INCLUSIVE your community is. We are a family looking for care for our elderly grandma and if she doesn't brush up her customer service, I'm concerned for your business model. Lastly, if this is the FIRST ENGAGEMENT OF A STAFF MEMBER, HOW DO YOU EXPECT ME TO TRUST YOUR OTHER STAFF? Sincerely, A CONCERNED PROSPECT & CARING GRANDDAUGHTER

Could not recommend this place highly enough. For years we suffered with standard homecare agencies…read morewho pay their employees garbage and send any warm body they can find. For only a little more, we get quality care. It's a life changer.

Denise Kuhbier is a life saver. Terrifically organized and supremely professional…read more I had a need due to a very ill family member in West Islip and Denise has become as important to me as my left eye. She has helped me find trustworthy and compassionate caregivers . Cost is always a factor and these caregivers are requiring fair and reasonable wages. I am glad we can accommodate. I highly recommend LEANONWE. There's is a true miracle story. A terrific idea brought to life.