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    Golden Bright Cleaning

    5.0 (1 review)
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    Services - Golden Bright Cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    5 More Services

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Regular home cleaning

    Post-construction cleaning

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    3 years ago

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    Meleah M.

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    The Cleaning Authority

    The Cleaning Authority

    2.7
    (25 reviews)

    I could not possibly select a rating because none exists for this unprofessional approach to handle…read morecomplaint regarding broken shelf left hanging off the wall, computer desk moved haphazardly and left in this positiioon. Master bedroom sheets untucked and sloppily made. The crew did not inform me of the above damage but when I reached out to their local office - 561-693-2592 in Lake Worth/West Palm Beach, Florida - immediately denied having left the damages above. Communicating with the office manager or whatever title she may hold was vulgar, combative and 100% in denial. I have a dispute ongoing with them but still unresolved. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES... DISGUSTING FOR A PROMISE OF 100% GUARANTEE IS ALL WORDS AND FANCY BROCHURE.

    Sadly I can no longer recommend the cleaning authority. I've been a client since 2013. There were a…read morefew incidents along the way of damage, but always dealt with properly as that is expected. There were two recent teams since 2020 that cleaned my home that I had to ban. They lied about their cleaning time and did a poor job including the deep cleaned areas. Thank goodness for video. There were many instances where I had to have them come back out to re-clean areas with manager oversight. I have a model home, spacious, decluttered, no kids, so this is a very easy clean to execute. This also makes it easy to see where they didn't do the job they were supposed to do. Over time there was something I should have paid more attention to and you should too. For years I noticed kitchen trash bags from those large Sam's rolls that disappeared at a much faster rate than I could possibly use. I chalked it up to maybe they needed some for the next client's home and let it go. Right before Thanksgiving, half of the napkins were missing from the holder on the counter. Then I had missing trash bag rolls in both bathrooms. I would put out other cleaning agents for them to use since their eco-friendly products don't kill mold/bacteria that well or remove soap scum in the shower. In the case of the kitchen, pine-sol was left out and you know it has a very strong odor. My wife and I would come home immediately after a clean and the kitchen would be odorless. Yet the bottle would show dramatic emptying. This didn't make sense. Were they pouring it down the drain? Just a capful leaves that smell in the home. Then I noticed the dawn dishwashing liquid was nearly empty. That product is under the sink and never left out for use. We only use it sparingly a few drops at a time for a pet neutralizer formula. The strangest thing was a new bottle of 600 tablets of ibuprofen that was opened last summer. It is left in the kitchen cabinet right in front. The two of us may use a few tabs a month, yet in 6 months the bottle is nearly empty. My last bottle of that size lasted so long that the pills expired. Each of these things individually does not draw attention, but together, they indicate a pattern. The only thing I could think of is maybe the staff is taking things around the homes they clean and using them for personal use or to sell. According to staff reviews on indeed.com, they are offered poor wages. Could they be filling their own bottles with Pine-sol and Dawn? Otherwise, I have no idea what is going on. It's just the two of us and there's no one else that comes in the home. Unfortunately, I don't have cameras in every room so this turns into a he said, she said. That puts the owner Brad in a tough spot. All I can say is clients don't leave after 12 years unless there is a problem. So if I were you, I would pay very close attention to household supplies and make notes if any of them go missing. No one thinks about checking napkins, soap, pills, etc. If you notice it, then guess what, there is a pattern after all and my hypothesis is correct. I informed Brad about all of this, and other than defending his staff saying how moral they are (ignoring the liars I had to ban of course), he did nothing to keep me as a client. That's fine, trust has been broken and I don't want anyone from The Cleaning Authority in my home ever again.

    Squeaky Clean House

    Squeaky Clean House

    1.3
    (21 reviews)

    The person (Curt) I texted with seemed pleasant enough--had no idea the workers sent out were…read moresubcontractors. The two workers (boyfriend-girlfriend couple) showed up hours late with their children that they left in a running car during summer heat (over 100 degree temperature). The excuse for being hours late was they were driving in from out of state. They demanded a tip after less than two hours of work and promised to return the next day. The next day they brought a friend and the woman and friend constantly had to be told what to do otherwise they'd disappear to use their cellphones or check the kids that were again in a running car. The girlfriend did not listen to directions well, throwing out and breaking a lot of brand new items purchased for the kitchen. Once they left, I discovered theft from where the girlfriend was located during the visit. All in all, a horrific experience. Wish I could give zero stars. I want to believe Curt did not intend for this outcome but did nothing to rectify the situation once I alerted him.

    Full disclosure - I'm the husband of Becca J, who has also posted a review of this company…read more We got a deal for Squeaky Clean through Living Social. Our appointment was for 11:00am. My wife took off work to meet the cleaners. I got home at 12:30pm - still no sign of the cleaners. After a few phone calls they finally called us back around 1:00pm - apparently they were at a "nightmare" house but were coming. They'd still be a while, but they were coming. I took the afternoon off work to wait for these guys. 2:00pm, nothing. 3:00pm, nothing. 4:00pm...you get the picture. They just didn't show. No phone call or anything. I called both the cell phone and office number and left a couple of (angry) messages. I didn't get a call back...and that was about 2 weeks ago. So, we paid them money, they didn't show and they didn't attempt to contact us again. Avoid these guys at all costs...although I'm sure they'll be out of business soon.

    Golden Bright Cleaning - homecleaning - Updated June 2026

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