Patience with anxious dogs and following directions given by owners. My American Eskimo Australian…read moreShepherd mix is a rescue with acute anxiety issues. I explained that she needed constant reassurance and responded well to talking and petting, but she didn't respond well to be rushed or ganged up on like some salons do. She said they would do their best and kinda quit listening while worked with something on the desk. In about 2 hours received a text saying my dog done and we could pick her up, As soon as we were at the desk paying the girl stated our dog who I had told them was anxious tried to bite the groomer. I guess despite telling them that she had acute anxiety and needed lots of reassurance they overlooked that! My dog's cut was ok at first but, upon closer looks her cut was irregular. The left was cut and it was nice, but the right side was only washed and brushed. It wasn't trimmed like the other side. The girl suggested that the next time she has to get her hair trimmed, give her CPDs! My dog is NOT a biter and is not aggressive if given verbal reassurance and talked to by a confident person. So if you have a dog that has anxiety issues or fear, I unfortunately can't recommend The Barker Shop!

Took my Bernese Mountain dog here for the first time. The staff were really friendly and seemed to…read morework well with my dog. I set up an appointment online, but received a phone call because the appointment slot I made was not for a large dog. They got her in even sooner for a bath and brush only. We have never trimmed our Bernese Mountain dog ever because we enjoy her long hair and it's winter. We dropped her off and went shopping. Surprisingly they called early and said she was ready to pick up. She is always so excited when we pick her up so we didn't notice anything, but when we got home we noticed she had been fully trimmed. We were very disappointed that our long haired girl received a full trim for the very first time. Even her five inch long belly hair was shaved to a stubble and all of her long hair on her feet was gone. So I called to let the owner/manager know. She was apologetic and offered some money back but we didn't pay for a full haircut so I just wanted to let her know that we didn't receive what we had initially requested. The trim looked good, it's just not what we wanted. We will take our furry baby back there, but will make sure next time it's clearly understood what is wanted.

How can I give anything less than 5 stars to the rescue that likely saved our pup's life and then…read morewent on to introduce us to her? Two years ago, we decided to expand our family and since our cat hates all other felines...a pup it was. Our search began at petfinder.com which is how we found both our dog and Ladybugz K9 rescue. The family run rescue was very helpful, making sure to provide us with directions since their location seems to trick GPS. They work to get rescues from Amish puppy mills and from what I can tell, they do a fantastic job socializing the animals. In fact, when we walked into the area where the pups were, ours was excited to see us and standing on her two hind legs waving. Some of the other puppies were timid and it was explained that they had just been brought to the rescue the day before and they give them about 24 hours to get used to their surroundings and then they begin "hug therapy." In the two years since, we have been able to enjoy a happy, healthy, loveable dog...what could be better!

As an avid animal shelter volunteer and rescue mom - I was a little skeptical about adopting online…read morewithout actually meeting the people and seeing the dog and its living conditions. For years I refused to adopt a dog because i knew how much work went into them. Its just like having children. Long story short the time came to adopt a pup and I couldn't be happier! Roxie (rescue name Fiona) has been a blessing in my life. She just turned 3 in May and I can't imagine what life would be like without her. This rescue gave me a healthy active loving little girl on the fourth of July 2010 and to this day my little firecracker pup is spoiled rotten! I was told she was a pomeranian maltese - and it turned out she is pomeranian papillon which makes her even more fun!Thank you so much Ladybug K9 Rescue! I couldn't be happier

How funny! We have two dogs and all sorts of other critters that have been under the top notch…read morecare of this office. These negative reviews cause me to wonder if the pet owners are negligent or just drama queens. What a joke. The office just called bullshit on all your antics and secretly hoped you would find another office. Anyway, the staff has always been wonderful, always. They genuinely care about our animals. But for us some of our critters are special needs and having a vet that is willing to work with us is just priceless. So many offices just don't want to make the office or are not set-up to deal with it. One of our dogs had a serious infection but over the course of six months we had it beat. We cried, laughed, and worked through it together. Our old dog was all the better for it. When he passed on a few years later at 14 the gals worked with us again, the whole office pulling through for him. We still have the card they sent. As for the new puppy, good grief... what a show he puts on. He has those ladies googling all over him. Shots... no problem. Butt thermometer... no problem. Nail trim... no problem. Meanwhile when we get home he turns back into the little savage he really is. Little trickster. Who wants to run laps?! If you're a good honest pet owner trying to do the right thing, you and your pet will be in good hands. Highly recommend the entire staff there.

on Labor Day weekend I found a large lump on my 5 yr old rottie, I first took her to Banfield, it…read morewas Sunday morning and nothing was open, they wouldn't see her, said it was an emergency and referred me to a clinic, they were booked up and wouldn't see her, drove to an emergency animal hospital and they said it would be a 10 hour wait, probably not an emergency, to call my vet on Tuesday, I did, they got me in on Thursday. Sadie does better when we are not around so they took her out of the room to examine her, they came back and said it was a tumor and she needed surgery, I did find it strange my bill was only $85 dollars, she also got her Rabies shot, no blood work, no X-rays, but I trusted them and I was upset, no guarantees, and they would also spay her while they were doing it, they said they would email me an estimate, they did, slightly over $1700, I made an appointment, my family was devastated, 2 days later I noticed the lump was smaller, another day it was gone, took her to another vet, they said it was probably mastitis, but couldn't be sure because the lump was gone, long story short, my dog is fine and she could have had unnecessary surgery and broke me financially I do not know if they are incompetent or money hungry, either way I strongly DO NOT recommend them

I love our vet at Wooster Animal Clinic! We've been visiting them as long as we have lived in…read moreWooster, which is almost 20 years. They helped me keep one of my cats living for over 21 years. Always compassionate and always thoughtful about every path to keep a pet healthy. We just had to walk through our young cat getting lymphoma and the vets there did everything they could. In the end, they compassionately helped us with the end of his life. We are so thankful that they always take our calls, always have medication ready on time, and love our animals as much as we do!

I'm a little confused by the poor rating. I took my dog here after my previous vet of 15+ years…read morewas little help with ongoing allergy issues. They made some recommendations on different options. So far their recommendations have been spot on and I'm saving 9$ a day on apoquel. Both times I went in the staff was fantastic and the Doctor was super nice to work with. I totally recommend this place and more people should post their reviews because I think this place is way better than their current yelp star count. Give them a shot.

I've brought my pets here for 18 plus years. They have always treated us great and our babies as…read morewell. Once I had to go to Thailand to see a sick friend and my Chihuahua mama had a problem...after giving birth to a big litter. They took her and all the babies to their home to nurse her back to health while I was traveling. Who does this? Beyond wonderful.

Yes Dr.Roberts is sarcastic and in some instances may come off rude. But what I will say is what…read morevet do you know that will drive back from Columbus to save your dog that ate an inhaler and is going into cardiac arrest? What vet will let you bring in your emergency and pay when you can? You may not get the warm and fuzzies but you will get a vet that cares more about your animal than you. That's how it should be.

Absolutely awesome puppy! Bryson (Oct'23) now Ben! Best personality ever! Only one accident ever!…read moreNo chewing & super intelligent! Can't say enough about the breeders!

I would recommend Cute Puggle to anyone that is looking for well bred puppies. They are well…read moresocialized, vet checked, shots all up to date and microchipped. All health records were provided. I was welcomed to visit at any time. My Augie was checked by my own vet the same day I brought him home and the only negative thing the tech said to me was that she liked his Cute Puggle given name of Scotch but I had already had my heart set on Augie. So... I guess I might have to go back sometime and get me a Scotch!!

From day one, speaking with Deanna was a straightforward, positive experience. With any questions I…read morehad, she answered them in a timely manner. After submitting my deposit, I was placed on the waiting list and notified when it was my turn to pick my puppy. I chose Violet, who I now call Pumpkin. Pumpkin came home and began going to the bathroom outside on the first night. The next day, we went to the vet for her first check up and I was told that she appeared to be very healthy. If you are looking for a first generation puggle, Cute Puggle is the place to get one. I am very satisfied with my experience.

This was my dog Howie's first stay away from his family. This was also a long stay, 10 days. I…read morehave to say, I was so worried that Howie would be nervious, not eat, maybe even growl at the staff, but Howie was treated very well and even on the last couple of days when he did start acting anxious and showed his teeth, they called me and explained what was going on and assured me that they will take extra care of him. I just can't thank them enough for being so loving and having patience with Howie. Also on my bill I noticed they gave him 2 doggie desserts and an extra TLC session at no cost! I would definitely recommend Orrville Pet Spa and Resort!

Recently our three fur babies stayed at the Resort, once again came home sick. Our youngest got…read moreDiarrhea, had it for a couple days as I had to cut the hair on the inside of his legs to get him completely cleaned up. Three days later our Oldest dog got it then a few days after our third fur baby came down with it. Now we board at the Spa so our fur babies can be taken to the vet if anything happens, once again no vet visit. they did not clean Bear and he came home red, sore from going so much. although they said they did clean the blankets because they have laundry service there. now they said they have no documentation of him having diarrhea and would ask the staff if they remember anything. REALLY!!! then they send an audited bill after over 5 weeks to tell me we owe $125 or so for picking them up after Noon! which they also have no documentation of my son picking them up to drop them off at our home before Noon for us! These Fur Babies did not deserve to be taken care of like this. The facility smells terrible so I should have know their cleaning SOPs were not being followed! J.E.