The people that work here are great , helpful kind , I haven't had a bad experience here like the…read moreother place. The gentleman that works there Is always helpful and friendly . I one time started the wrong washer and I didn't have more money to start the one I had my clothes in , they fixed it with no problem . Yes it was my mistake but they happen. Thank you agian . Would recommend going here before going to any other place.

This laundromat is disgustingly filthy every time I come here. Floors unkept, looks like they only…read moresweep and mop at the end of the day or surface clean. Crumbs wrappers, lint and dust everywhere. all the soap dispensers in the machines are full of black mold and dry crusted soap. The prices are not any less than any other laundromat in Waukegan. The only upside is they have the mega washers and dryers. This place needs a deep thorough cleaning and dusting.

Bad customer service. came in 8/7/24 in the morning and ask the lady if she can turn on the fans…read morebecause it was hot and she responded no because she was cold and it was cold outside. Not even the front door was open to let the breeze in. Multiple people have gone up to her already and keeps telling them the same thing. Also an elderly man went up to her to ask if she can turn on the tv and she told him in 20 minutes. Time passes and he ask her again she says 5 minutes she doesn't turn them on until 10am. Never have had an issue with this till today.

service is great; the owner is very honest and provides all good services, and the machines are all…read morebrand new and still under manufacture warranty

I've used them several times. They pick up and drop off to my home. Laundry is super neatly folded…read more Amazing job and very affordable. Sheets are amazing. They come back folded like when you buy them new!

Great service with very reasonable price. They responded to my inquest away and made it is to do…read morebusiness. My clothes were returned clean and very neatly folded. S

Owner refused to do anything about a jacket that was damaged under his care he kept saying it was…read morethe material fault not the way they handled it. The jacket was not ripped when he took possession

If I could give a negative 5 I would! My brand new dress (with the tag on it) was dropped off by my…read moremom to have the side zipper replaced. The owner's wife said invisible zippers are cheap and asked if visible zipper replacement would be okay. Not only was the zipper replaced it was also moved from the side to the back. When I got the dress back I realized the zipper had been moved to the back of the dress. I wasn't impressed because I liked that the zipper was on the side I was disappointed I was told the zipper would be moved to the back. I tried the dress on a few days after my mom dropped it to realize my dress was destroyed. When my mom took the dress back to the cleaners the husband denied the zipper had been moved and claimed the dress was like that when it was brought in (according to my mom he wasn't there when the dress was dropped off). His response was my wife didn't do that and showed my mom the inside stitching saying it was original stitching and asked that I come to the store. When my mom went back with pictures he said there was nothing they could do and asked "Where is your daughter?"

They have smelly washing machines. Too many that are broken…read moreor leaking. It's got room for improvement.

60% of the appliances are out of service, the bathroom has been out of service for months, and some…read moreof the employees would rather let machines full of clothes just sit there while other people are waiting to use them.

Really nice and well maintained laundry mat has really big washers and never too crowdedread more

The Honduran lady that works here is the most rudest person that has ever worked here I've been…read morecoming here since I moved into the neighborhood over 20 years and never had a problem once with any of the workers except her

Very clean and wonderful staff. Offers free wi-fi and everything works. Great spot todo laundry.read more

The cleanest and friendliest laundry establishment ever! Plenty of machines, even on busy days,…read moreto get in and get out.

One of the cleanest laundromats I've been to and the owner greeted everyone and asked if you needed…read morehelp. Wish all laundromats were like this!