I've been using Regency Cleaners since I moved to this area over 20 years ago. Their dry cleaning…read moreservice is always on point, and they've taken in a whole lot of pants for me. When I moved into my home with 13 ft ceilings in my living room, it was worth every penny to have them press the drapes before hanging. Last week I bought a pricey coat, but being short I needed the sleeves taken up and I wanted the buckle removed from the belt and finished off so it can be tied instead. They nailed it! The cost was right where I thought it was going to be, very reasonable. I should have written this review many years ago, so I thought I'd take the chance to do it now. Great service and genuinely nice people!

Customer service need a lot of improvement.I had a pants that was mended and when he handed it to…read moreme it was crumpled not even folded or hanged.I will not come back here ever nor I would recommend this place

I've gone to Kathy for tailoring services three times and she has been exceptional every time! Most…read morerecently, she took in a sequin jumpsuit and it fits like a glove. Her work is impeccable and her pricing is very fair. It's so great to find an amazing tailor on the North Shore you can trust!

Changing my review from 3 to a 1. I had a bridesmaids dress that I paid $220 for. It needed to be…read moretaken in and shorten. Went to pick it up and it costed $300. This is outrageous. No way in HELL I'd ever recommend this place to anyone. The only reason I went is because people on Facebook did.

We've used this cleaner a few times for my fiancé's shirts and they did an ok Job. So when it came…read moretime to get my drapes cleaned we brought it to them, BIG MISTAKE. We picked them up and they mentioned something about a tear but had no idea what they meant by a tear until we got home. They straight up RUINED my drapes, looks shredded. I was livid they let us walk out of the store paying full price. We went in to get a refund and have them replace what they ruined but they refused to replace them and pushed back pretty hard on the refund. I will never go back here. Accidents happened but their response and customer service is terrible.

Best cleaners around! Quality workmanship in dry cleaning and their tailor/alterations. They stand…read morebehind their work and are very nice too!

Her customer service and skill set. Upon walking into the establishment, they removed their dog…read morefirst. I like dogs but, I'm allergic so, that was thoughtful. I was a first time customer today. I walked in, the lady did say hello; hesitantly. I asked her if she could sew on a very uniquely made patch onto a very lovely jacket. She abruptly says, WHERE? I thinking ok, relax and remove the hesitation from your voice. As I proceeded to explain where the patch would go she days, no, too many turns. She picks the jacket up again looking at it with a sour face. I said of you don't want to do it, just tell me. She hands it back and says nooo with this, passive aggressive response/behavior. I politely said, thank you and left. Finding people to actually wanna do the job they've specialized in is almost impossible. Needless to say, I found a very nice woman who'll have the jacket complete no later than next Wednesday. It's costly. But very worth it. Nu Glo has nothing to worry about with me; I'm only one customer but. For every person who asks about a dry cleaner they hear about my experience. Thank you consumers for listening.

Awesome service, Great customer service with repairs. they figured out that the zipper wasn't…read morebroken and didn't charge me for the repairs.

I've used these folks for last several years. Very happy with the service. They do permanently…read moremark the inside front of the shirt tail with a number but it does not show on the outside. Doesn't really bother me as it does the previous reviewer. I imagine if you ask, they would not do that.

I had three expensive shirts to clean and press. Found out today after putting the first one on…read morethat they had written in permanent ink my phone number on the fabric inside of all of my shirts, despite also using removable garment tags to identify my shirts. In the thirty years I've had my garments cleaned (and working in a dry cleaner for 3 years), this is the first time I've ever seen a cleaner utterly ruin the fabric of a shirt for an ID mark. I'll never come back here again.