Bad customer service. came in 8/7/24 in the morning and ask the lady if she can turn on the fans…read morebecause it was hot and she responded no because she was cold and it was cold outside. Not even the front door was open to let the breeze in. Multiple people have gone up to her already and keeps telling them the same thing. Also an elderly man went up to her to ask if she can turn on the tv and she told him in 20 minutes. Time passes and he ask her again she says 5 minutes she doesn't turn them on until 10am. Never have had an issue with this till today.

service is great; the owner is very honest and provides all good services, and the machines are all…read morebrand new and still under manufacture warranty

I've used them several times. They pick up and drop off to my home. Laundry is super neatly folded…read more Amazing job and very affordable. Sheets are amazing. They come back folded like when you buy them new!

Great service with very reasonable price. They responded to my inquest away and made it is to do…read morebusiness. My clothes were returned clean and very neatly folded. S

Owner refused to do anything about a jacket that was damaged under his care he kept saying it was…read morethe material fault not the way they handled it. The jacket was not ripped when he took possession

If I could give a negative 5 I would! My brand new dress (with the tag on it) was dropped off by my…read moremom to have the side zipper replaced. The owner's wife said invisible zippers are cheap and asked if visible zipper replacement would be okay. Not only was the zipper replaced it was also moved from the side to the back. When I got the dress back I realized the zipper had been moved to the back of the dress. I wasn't impressed because I liked that the zipper was on the side I was disappointed I was told the zipper would be moved to the back. I tried the dress on a few days after my mom dropped it to realize my dress was destroyed. When my mom took the dress back to the cleaners the husband denied the zipper had been moved and claimed the dress was like that when it was brought in (according to my mom he wasn't there when the dress was dropped off). His response was my wife didn't do that and showed my mom the inside stitching saying it was original stitching and asked that I come to the store. When my mom went back with pictures he said there was nothing they could do and asked "Where is your daughter?"

My go to Cleaners. Husband and wife team are very nice and real hard workers. Good Professional Dry…read moreCleaning and Polite Customer Service....

Best people and cleaning business in waukegan, illinois. Reliable, helpful, accommodating and alway…read morevery nice!

They have smelly washing machines. Too many that are broken…read moreor leaking. It's got room for improvement.

60% of the appliances are out of service, the bathroom has been out of service for months, and some…read moreof the employees would rather let machines full of clothes just sit there while other people are waiting to use them.

The attendant is rude and prejudiced towards my kids I seen plenty of hispanic kids walking around…read moretouching the machines my kids got up and went to touch washer she come around hollering at them! i told her if they do anything come to me I will discipline them .... since we got here she been giving us evil stares we got every right to be here ( black) just like the rest! i ask her question about machine she just point ! i'm good on coming here I can find somewhere else to spend my money !!!

Really nice and well maintained laundry mat has really big washers and never too crowdedread more

Very clean and wonderful staff. Offers free wi-fi and everything works. Great spot todo laundry.read more

The cleanest and friendliest laundry establishment ever! Plenty of machines, even on busy days,…read moreto get in and get out.

One of the cleanest laundromats I've been to and the owner greeted everyone and asked if you needed…read morehelp. Wish all laundromats were like this!

Today 7/29, first time and last time trying this place. 1)…read moreonly two carts available. The rest had bags of clothes that the laundry mat cleans. 2) only two tables available, which were both being used when we had to fold. The other table had bags of clothes too. 3) we had to lay a garbage bag to dump our fabric on the floor, in order to fold. 4) since tables we're all busy, we had to use the top of the machines to put our fabric in. 5) ASIDE FROM ALL THIS, the workers just looked at us crazy the moment they arrived. Offered a cart until the last 5 minutes I was there which is when everything started. 6) they were also very rude, not saying excuse me in the corner we had to make. Squeezing in front of me folding without saying excuse me. 7) while I had my fabric on the floor, the workers washing the clothes for "happy nest" had the audacity to try to move my bag. I told her I didn't want it on the floor. She wanted to move my bag into her cart. And I said no,to give 5 minutes and either way she'd be in way. She said she wouldn't be. Mind you, the little corner I had to be in folding was in front of the machine because there was no space. She proceeded to harrass me 2x afterwards in the spam of a minute, and say she wouldn't be in my way when we would be shoulder to shoulder. At this point, I told her again "give me 5 minutes" and she left, talking smack about me to her co workers. I left within 5minutes that I said. To which I did give her attitude and told her "your machine is ready" when I left. The rest of the laundromat was opened! She was a lady with blond hair. 8) they block the entrance with their "happy nest car" Only reason I came to this place was because our regular laundry mat unfortunately power was out due to the storm. Never again!