The women in charge was not very nice , kinda like a tyrant . She didn't want to listen to a word I…read morehad to say. I had one comforter to wash. I did not need to dry it. When I got there The door was locked. The sign on the door said last laundry in washer by 645. It was 642 and the door was already locked so if it locks before that, how can I get my laundry in the washer before 645 if the door is already locked. anyway I tried to explain to her that I only had one comforter to wash and was not drying it but she did not want to here a word I had to say. ( Andthat would've given me plenty of time to be out of there before 8 o'clock, which is what the sign said for closing. ) I will not be coming back and I will tell others as well. Word-of-mouth can be your best advertising or your worst.

I can't believe we got turned away when the laundromat is open. The lady had a ton of people in…read morethere and wouldn't let my children and I in to dry one basket of clothes. She ignored me while she had a bunch of other people. We only needed to dry clothes. It says on the doors last load in by 6:45. Washed. We needed 30 minutes of dry time and she locked the doors at 7. She stood by the doors and just ignored me and said no. Seriously? Is that really what you allow your workers to do?

I have never been to a dry cleaner before but wanted to try to get my super dirty white winter coat…read morecleaned. My husband told me of a place next to Wegmans but it's no longer there- sign says they merged with Julian's on Latta road. I knew where this was because I go to the plaza a lot. Staff was super friendly and walked me through everything. The picture doesn't do it justice. It came out beautifully and I'm very happy. Was 20 bucks and worth it. Will definitely go back! The only thing I would change is that I was texted and emailed multiple times about reviewing this place the same day and the next morning.

Dropped off a pair of dress pants for cleaning and to replace the zipper. Good service with an…read moreaccurate pick up date. Like that they use pink ticket slips and text when things are ready for pickup or I may have lost track of this... I'm leaving 4 stars because the pants haven't been worn yet and waiting to see how things hold up

Why is it every fall/winter when I bring my sweaters in for dry cleaning they come back hanging on…read morea hanger like a shirt, when it should be folded and hung over the hanger. This is the third time you have stretched out my sweaters. I am no longer going to use your service I am done with your company.

Friendly Service. Dry cleaning was done on time and very nicely too…read more Thanks! Not much more to say. I wish they were open before 9:00.

This is my GoTo Dry Cleaners. Dependable, courteous, and professionally done. Conveniently located…read morewithin the Suburban Plaza with ample parking. The clothes are not done on site so it does take a few days to get it back but if you drop off your clothes early in the morning you can usually get them back within 1 to 2 days. I Dry Clean my shirts, pants and coats here and I have always been very pleased. A bit pricey but so are most Dry Cleaners.

I tried this dry cleaning service for the first time. I wanted four winter jackets cleaned. They…read morehad it ready on time and I liked that they text when it's ready. However, I don't believe the jackets were cleaned at all. Basic stains which I actually just used water to wipe it off later was not cleaned. Also, the clothes didn't smell good when I received it.

Since finding this place, I actually enjoy going to the laundromat. The employees are unusually…read morefriendly and helpful. Everything is clean and bright. Kudos to everyone who has contributed to the very pleasant vibe at this business!

I normally get my suits cleaned here with no concerns. This week my very very expensive 2-week old…read morewoven cashmere shirt from Scotland came back to me with a hole in the armpit after I asked them to be very careful with it. It was thrown into a machine with regular clothes and treated no differently than a regular cotton tee. Very distressing. I can't be certain that they caused it but they didn't fill me with confidence when I spoke to them about it. They actually showed no concern at all for how the item was handled. I don't even know if they know what gray and cashmere is. The blossom Road location told me I might have better luck at their location when the owner is around. I like to think that maybe I caused the tear myself by accident by not being careful. I'm going to go to Eagles in Penfield just to be safe because this whole situation was really upsetting for me. The shirt costs too much for the business to replace. I should have documented the condition of the shirt before sending it in. I'm going to have my special clothing cleaned elsewhere to be safe. I have had no issues with letting them handle my Italian wool suits.

This is my go to dry cleaner and laundry place. Staff are friendly and my cleaning is always done…read morewell.

Great, friendly service. Professional and excellent communication. Great service. Appreciate them.read more

I brought in a top with a stuck zipper that I thought needed to be replaced. Fortunately, I…read morereceived a call saying that the zipper had been unstuck and that it was fine. I picked up my top and they did not charge me. I appreciated this so much and will definitely continue to use this Julian's in the future.

They're listing on my iPhone maps said 6:30 pm. I got there at 6:03 pm and knocked and 2 girls…read moreignored me as they walked by. I called and they answered at 6:04 and I said can I just drop off two things because I drove here, and it was 3 minutes after when I got there, and they said "no we cannot take any more drop offs for the day." The property looked gross and the customer service was crappy. Can you imagine how they treat their clothes?

They've done a few garments for us and recently even got old stains out of my favorite white coat!…read moreThey must be doing magic in there! 10/10 HIGHLY RECOMMEND!

Next-day service was nice, however when I went to pick up my coat it still had stains and lots of…read morelint all over it.