All I can say is -FANTASTIC LAUNDROMAT ! Clean , excellent service ,good prices ,friendly service !read more

A couple of times a year I find myself at a laundromat. This may be because my machine is broken,…read moreor I'm traveling, or whatever the circumstances. No matter where or when, I seek out the cleanest and most reputable place to wash my clothes. I've been in some sketchy laundromats in my day. Sometimes it's sketchy people, sometimes it's sketchy machines that don't work right or are dirty inside leaving me to wish I could rewash my clothing elsewhere. Today is one of those days that I find myself at a laundromat. I am so grateful that MadeNew Laundry in Henrietta opened up. It's worth the little extra drive coming from Fairport to be in an environment that is truly kept immaculately clean and that I feel safe. On top of that, the machines are state of the art technology for washing without wear and tear on my clothes. They rinse and spin thoroughly and dry without cooking the fabric. I am very pleased by the outcome everything from my delicates to son's work pants. Upon walking in, I was given a friendly greeting by Jason who gave me a quick tour of how to get started with the payment system. You have a choice of purchasing a reloadable Laundry Card using either cash or credit card. Or you can download the Laundry Cat app and use a card or other electronic payment, like Apple Pay, and use the app as a virtual laundry card. I chose the Laundry Cat App. It's pretty nifty as it uses the WiFi to give you a status of the machines you have in use. It's easy to reload your account and it's easy to apply payment to a machine. Loading and starting up the machines was a cinch. Wash time is 30 mins or less. Dry time is 20 mins or less. The dryers are very efficient. All in all, it was an excellent experience for going to the laundromat.

Five stars for the absolute best laundromat experience I've had! From the moment I walked in, I was…read moreimpressed. The entire facility is spotless, clean, and modern, featuring all new, well-maintained equipment. It truly makes the chore of doing laundry feel less like work. Making it feel even less like work, maybe none at all, I used the wash and fold service. Prices were fair and turn around was quick. What truly sets this place apart is the impeccable customer service. The staff was incredibly nice and professional, handling everything efficiently and with a smile. I especially appreciated that the owner was present and actively involved in the daily operations, demonstrating a real commitment to quality control and customer satisfaction, and it was late at night too. Most importantly, they did an excellent job on the wash and fold. My clothes were perfectly clean, smelled fresh, and were crisply folded. This level of care and professionalism is rare. I highly, highly recommend Made New Laundry. They are efficient, professional, and deliver fantastic results.

I was visiting Rochester for a lengthy period of time, staying at a nearby hotel, and needed to…read moreclean my clothes. Thankfully, I found this laundromat. I had the best experience here of any laundromat I have used! Thanks!

This was no where close to "so fresh and clean" I went there sunday afternoon, the place was…read morebeyond packed, there were bags and bags and bags of laundry everywhere, dirty chairs...I left...people in the parking lot smoking pot, one guy inside drinking a malt liquor...I would not recommend this to anyone. Nastiest laundromat I have ever been to.

I'm from out of town, and I'd never been here before. The dryer at my hotel was broken so I had…read moreabout 25 lbs of wet clothes to dry. Though a bit complicated to get started, Claire greeted me when I walked in, and walked me through purchasing credits, choosing the right machine, and hooking up to wifi so I could work. She greeted everyone as they entered and checked on people while she cleaned the machines. A fantastic gal. This was the nicest and cleanest laundromat I've ever been in with clean, comfortable seating and lots of folding tables. They also have a wash and fold service that I'm sure to take advantage of in the future.

So clean and the friendly staff was very helpful. The machines are well kept also. Lots of clean…read morerolling baskets to use.

Clean, good places to wait, and free wifi. They do also have a bathroom and the usual supplies…read morevending machine with a few snacks and drinks. I think the washers are a little on the pricier side, but still close to standard for larger size. You access everything with a card ($1) loaded by credit card or cash, which is nice except the card dispenser was broken when I was there and it was my first time here. Thankfully a nice guy was finishing up his laundry and passed on his card to me, which had $8 remaining and he refused to accept my quarters in return! The dryers are the style where you pay $0.25/6 minutes, which can be frustrating to guess how many cycles you'll need. They have the rolling carts to bring your laundry around and, even better, a few parking spots right out front for you to get up close!

I like doing my laundry here, but I do miss having access to the bathroom. They lock it after a…read morecertain time which sucks when you have a full bladder and no access to a bathroom and the laundromat is open late. Also, what's the point of having laundry attendants if they are not keeping the big washers cleaned out. Theres many times that I come and there is human hair or pet hair, and I have to bend in there and get it out on my own. Otherwise, nice place and machines are efficient.

Very clean, bright, lots of seating…read more I wish you could just pay with an app. You have to purchase a card that you then load money onto. The card is $1, not crazy expensive but come on, I don't want to keep track of another card. Besides that, this was a very pleasant, easy trip to the Laundromat. Love that it's open 24hrs!

The old laundromat has been completely redone with new equipment. Clean and convenient. Gone are…read morethe days of quarters. You buy a "wash card " at a machine using charge or cash. Then you simply tap to pay on the machines you use. After you learn how the first time, it's easy!

Since finding this place, I actually enjoy going to the laundromat. The employees are unusually…read morefriendly and helpful. Everything is clean and bright. Kudos to everyone who has contributed to the very pleasant vibe at this business!

I normally get my suits cleaned here with no concerns. This week my very very expensive 2-week old…read morewoven cashmere shirt from Scotland came back to me with a hole in the armpit after I asked them to be very careful with it. It was thrown into a machine with regular clothes and treated no differently than a regular cotton tee. Very distressing. I can't be certain that they caused it but they didn't fill me with confidence when I spoke to them about it. They actually showed no concern at all for how the item was handled. I don't even know if they know what gray and cashmere is. The blossom Road location told me I might have better luck at their location when the owner is around. I like to think that maybe I caused the tear myself by accident by not being careful. I'm going to go to Eagles in Penfield just to be safe because this whole situation was really upsetting for me. The shirt costs too much for the business to replace. I should have documented the condition of the shirt before sending it in. I'm going to have my special clothing cleaned elsewhere to be safe. I have had no issues with letting them handle my Italian wool suits.

Best laundromat anywhere!!! Clean, great attendant!!!!!…read moreI live in the city of Rochester and head out to Timesaver because nothing compares to it!! Highly recommend!

Very clean and lots of washers and dryers! Nice seating. Note that it is super cold in here! Every…read moretime one of the doors open the freezing air flows in! Everyone has coats and hats on! There is no seating in the middle, so you are forced to sit near a door. I absolutely love that there are NO tvs! Wish they had a free little library though!