Daniel = Brilliant…read more We were having problems with a newly installed front door handle and lock. I found Daniel online. When I called, he answered immediately and scheduled a visit for the next morning. When he arrived (on time), I swear he had the problem analyzed before he got up the front steps and made the appropriate repair in minutes. Highly recommended.

Daniel was fantastic. We had a rattling key issue, and instead of trying to upsell us on a brand…read morenew cylinder, he simply rekeyed the existing one and fixed the problem perfectly. I really appreciated his honesty and restraint -- it would have been easy to suggest a replacement, but he chose the practical, cost-effective solution. He was right on time, highly communicative, and completely transparent about both pricing and timing from the start. No surprises, no pressure -- just straightforward professionalism. He was also incredibly considerate (he took off his shoes before coming into our home without even being asked), and genuinely friendly throughout the visit. I'm usually a little suspicious when I see a long string of 5-star reviews on Yelp... but in this case, they're absolutely deserved. This is what great service and real expertise look like. Highly recommend.

Yesterday we were at my brother in law's home on Greenwood. He has had a stroke and hasn't been…read morethere for quite sometime and we were there to see what needed to be done. As you can imagine it was an emotional time. Upon trying to enter, we found the lock on the back door wasn't working and we weren't able to enter. Fearing that because we weren't the owners, a locksmith would not help us, we contacted the realtor who was able to provide your company with the necessary documentation. Your technician, Edgar, was dispatched and arrived quickly. He was able to diagnose the problem, repair the lock and open the door. I'm sure that to you, that is his job description but to us, he was a life saver. We had driven 2 1/2 hours to get there. The purpose of this long email is to commend Edgar for his expertise and kindness. He worked quickly all the while explaining the problem. Once he had repaired the lock, he spent the time to go over the fine points of the locking mechanism. Above and beyond repairing the lock, Edgar's kindness and positive attitude made this difficult day so much better. Thank you.

Matt from Lockology was so helpful yesterday. We lost the key to an old Pontiac Vibe that's my…read morecompany's back-up back-up car, and it turned out to be more complicated that it appeared. Matt had to rebuild the ignition, too! Matt is super smart and courteous, plus he adjusted his schedule to meet me at 5PM instead of 4PM, which we'd originally agreed to. Very good experience--would recommend for sure!

Tommy Locksmith provided excellent service! I had an issue with my key fob, and he arrived within…read more10 minutes of my call. He spent over 30 minutes carefully diagnosing the problem and made sure everything was handled properly. He was patient, friendly, and very knowledgeable. Really appreciate the effort he put in--highly recommend Tommy Locksmith to anyone

I am very happy with the service I received today from Tommy's. Needed to have a couple of key fobs…read moremade and a couple of keys. Very quick and friendly service and reasonable prices.

Arrived on time, changed out all locks and was able to make additional keys on site. Also let us…read moreknow to call him if we have any problems after installation

Nathan was a true professional, he responded quickly and was able to give me a reasonable quote for…read morethe work done. He also arrived on time and got the job done so quick, rekeying all three keys in 30 minutes or less. Will definitely reach out to him when I need any rekeying done in the Berkeley area!

This is my go-to place to make copies of house keys and small lock keys. It is easily accessible by…read moretransit, and everyone there is friendly, fast, and helpful. I've never had to wait more than a few minutes before it's my turn, and the process of key-copying is also pretty fast. The last time I came, I copied 7 keys, which took less than 10 minutes. Since I come on a recurring basis, I reuse their old key rings and ask them not to give me new ones. It's one less thing for me to throw away, and it helps save them money and keep them in business. If I need to copy keys again in the future, I'll definitely be coming back. You might say this is the "key" to a good copying experience.

I just wanted to say EVERYTIME I come into this place these people just are AMAZING! Effective and…read moreefficient and super upbeat and polite! I have been helped by all of them from JOSH PAT DANIEL JACOB and a few others! ( sorry if I missed your names) but I can't thank you enough for perfect keys, service and just a great attitude and all around shop! This place ROCKS !!

Been going there for years the owners are the sweetest people and I have never had a problem with…read moremy keys that were made. Highly recommend!

I stopped in with an old lock that needed to be rekeyed. The service was absolutely top notch! Not…read moreonly did they rekey the lock for a very reasonable price, but the also took the time to ensure I understood how the very old lock and doorknob worked and how to reinstall it. The extra time and care that was taken restores my faith in family owned businesses with stellar customer service. Very highly recommended for all your key making and other locksmith services!

I called to have a duplicate key made at 3:33 PM on Wednesday. He arrived around 4:45 PM and…read moreattempted to program a new key. By 8:45 PM, we were still in the parking lot and the key was not working. Because I had a flight to catch early the next morning, I suggested that we stop and put everything back together. However, he encouraged me to allow him to continue programming the key. He told me if he put the pieces back my car would be loud and the alarm would keep setting off. He finally completed the work on Monday, and my father picked up my car on my behalf since I was out of the country. When I returned and got my car back, there were components that had not been reassembled. In addition, new issues had developed: 3 of 4 windows no longer roll down, and the driver's side door no longer locks properly. I now have to lock the car by opening the rear door and manually pushing down the lock. I attempted to replace the window fuses, which temporarily restored function, but the fuse now shorts every time the windows are used. The driver's door continues to malfunction, never fixed that part. He was very nice and clearly works hard; however, I wish that if he was unable to program the key, he had communicated that upfront rather than continuing to work on my vehicle. This process resulted in several hours of lost time, significant expense, and additional damage to my car. I have now paid $740 for this service and will need to go to the dealership to address the issues caused, with no way of knowing what the additional repair costs will be. I have been told by him that I need to travel to Hayward or Oakland, but I live in Sunnyvale. As a single mother of two, it is extremely difficult to find the time to make these trips, especially after already spending days previously waiting while the issue was unresolved. As a business owner, taking payment for work that resulted in further damage rather than a solution has made this an unfortunate and highly inconvenient experience.

Called the guy at noon said he'd be here "later". Never showed up or called back. If he couldn't…read moreget it done he should have told me.