My wife selected Cinderella's Cleaning Services as we needed a really good cleaning of our house…read more So I will say the deep cleaning job was nicely done. So we then opted to have them come once a month. Now granted, we have a 2500 sq foot house, BUT since we both work from home, they really only needed to clean two bedrooms (of which one is rarely used) and two bathrooms. We do have a living room, breakfast area, kitchen, and dining area as well. So not quite a full house but a good amount. The first cleaning there was some things that were missed (they have a checklist, so not sure how they could have missed anything). For example dusting on the furniture. Not a big deal and I get that cleaning takes a while and something could be missed like that, so we reported it and moved on. I want to say the next two cleaning went ok, but the last one they completely missed cleaning one of the toilet bowls. Now there could have been some miscommunication on our part as we had one toilet completely replaced the week before and that one did not need to be cleaned at all. Not sure why they thought both would not need to be cleaned, but we reported that as well. That's when things went downhill fast. My wife is a lot nicer than I am (I did not talk to them), but she was given a story that because of hard water buildup, they would need to come back out with special chemicals to clean it. Mind you the previous 3-4 times and the deep cleaning did NOT require any special chemicals and in fact my wife sent a before and after photo of after she took some time to clean the toilet without the need of "special chemicals". At that point, the owner and my wife had a call and it was agreed that we would just part at that point. Which is fine, but the reason we got was the person that would be doing the cleaning no longer felt "comfortable" coming to our house. What is more the case is she got caught lying and the owner instead of apologizing about it, just doubled down. If it was me, get the deep clean as they did do a good job on that, but I would NOT recommend getting the regular service.

What a wonderful amazing place! I called and a Roberta was hands down amazing! She walked me…read morethrough their process and got us in super fast! The girls did a fantastic job of cleaning our house and it was amazing and smelled so good! I would 100% recommend them!!! The cost was worth every penny as my house looks brand new!!

Just tried this location since it is closer to our home. Yep, just as great as the original…read morelocation on 290. Michael was very courteous and happy to oblige to all of my concerns. When the ladies came by earlier this week, I was about to leave. They were very polite as we briefly spoke and they then went on their way to clean. When I came back, I was thoroughly impressed in their attention to detail. This company never ceases to amaze me how consistent they are in their entire cleaning process! Congratulations Boardwalk on your new location and keep up the good work!

I rarely rate a business, let alone submit comments. I have lived in Leander for 11 year and…read moreBoarwalk has been my cleaning company most of that time. They are responsive, polite, and very easy to interact with. I have a broken leg and the cleaners have always been very sensitive to this. They ensure I am comfortable when moving from room to room as they clean. My house looks and smells wonderful after their visit. I look forward to it! Definitely consider this company the making your house cleaning decisions.

We've got a newborn at home and needed some help keeping up with household cleaning. They arrived…read moreand set right to work, and they did a great job! I'll be using them again in the future.

This is a great cleaning service! Not only are they efficient but they have compassion. My…read morebrother is disabled and they were sensitive to his needs which totally impressed me. I highly recommend Genesis Quality Cleaning! Thank you.

We love Amber and Kara! They really take pride in their job and play close attention to detail…read more They both also have great personalities and are always extremely friendly.

Jessica and Amber always do an amazing job when they clean our home. They pay particular attention…read moreto our priorities and are timely, efficient, trustworthy and deliver the results we expect. Great cleaning team!

Great crew, very nice professionals. Came Out and cleaned…read moreup after some renovations. House was like new.

House needed a heavy duty cleaning after flooring in the whole house was redone and dust and dirt…read morewas everywhere. Reached out for quotes through Yelp and got @6. This was Friday late afternoon for a Tuesday cleaning. This was not the most competitive quote but given the scope we thought it would likely be done correctly based on the quote we were given. The staff was great to deal with in person and on the phone. The workers showed up and provided their own supplies and equipment. All surfaces needed to be wiped down, including blinds, fixtures, baseboards and floors vacuumed and washed. Also requested inside windows and bathrooms cleaned. Wow! Great job!!! Looked fabulous and didn't have that overpowering chemical smell that certain products leave. Clearly respected the surfaces in our home. Booking regular cleanings going forward! Thank you Kyle!! Highly recommend

The 2 women that came over were very kind and seemingly efficient; they worked and cleaned my…read morekitchen and bathroom while I too was working from home. They left while I was still working, so I didn't go through it with it through a fine toothed comb, only a cursory glance, and I sorely regret it. The kitchen was swept and mopped, yet the floors were still grainy and not smooth to walk on. The inside of the cabinets looked like the grime had been pushed around, but ultimately not cleaned out. Some of the counter was wiped, but there were still sticky areas that were not tended to. The light switch was not wiped. the dishes were not cleaned or even dried. I know some services don't do dishes, which is fine, but this is something I specifically asked for, and something I paid an extra $50 for. The bathroom floor around the base of the toilet was not cleaned, swept, or mopped. Faucets were not cleaned. The toilet was cleaned. The tub was definitely wiped and rinsed, not washed and cleaned. The mirror was still spotty and there were clearly areas of the mirror that were not touched. Counter was cleaned. Overall, It was a waste of money. There also seems to be no professionalism to speak of, because when I voiced these concerns to them, I was ignored. In my mind, best case scenario, they could have come back to address the issues I disclosed and cleaned to satisfactory standards. Minimally, I would like to have been acknowledged or told that they will keep my concerns in mind in the future, that they will work on criticism provided, that they're sorry to lose my business or anything else. I'd even appreciate them saying they believed they did the best they could! But to ignore me altogether is rude and unprofessional. Our rapport was friendly and kind and even asked multiple times if I could buy them lunch bc I believe in being kind to those who provide a service for you! There was no disrespect or anything whatsoever from them or from myself! So I truly do not know what I possibly could have done to deserve to have such lackadaisical effort on their part when it came to cleaning my home. I don't know if they were having an off day, or what, but this was not a good experience at all and I would absolutely never recommend them to anyone. A waste of nearly $250.

We paid over $400 to have our house deep cleaned by future maids. We were moving out and this…read morecompany came recommended. When we came to make sure the house was clean, well the above pics tell you the rest of the story. These pics are after they cleaned. After my husband and I re cleaned the house I called the owner and sent her the pics. She told me how embarrassed she was and that she would find a way to make this right. That was Jan 3rd. It is now Jan 19 and no word from her. I would fully not recommend this company to anyone.

I used this company for about a year and they started off great, but then got sloppy and cutting…read morecorners. When I asked to speak to someone, they have put me off for a few months without being responsive or having any concern for my property. Unfortunately, I cannot recommend them to be dependable and consistent. I wish them the best but not at my cost.

Communication and service were great. It was easy to get scheduled. They did a great job cleaning…read moreour house. They were all very friendly. They worked fast yet thorough. What I liked most was their very reasonable pricing.

Angel cleaning review…read more I was the "actual customer". Owner hired sub contractors to come out and clean. She does "touch ups and the things to make home shine". The efforts by the subcontractors was subpar. Coming from military, the attention to detail on the service received was lacking. Mud and dust in door frames. Walls still had mud in areas where my dogs stayed and even other areas. When pointed out the owner stated that the wall was cleaned thoroughly. She said the dirt would not come off and would need paint. She is also referring to this in her post to my wife's post. However, I told her I would get some hot water and a rag to get it up. She came back by saying look I'll show you it won't come off. Once she started to clean the wall the mud was coming up. Also, after calling my wife due to just out right fruststion, she came and pointed another spot on a door that was dirty. Again the owner said it wouldn't come off. She then actually licked her finger in front of us and to our surprise was able to get the spot up. She the stated then "oh it is coming up". The only reason I am writing this is to clarify things and also provide the "actual customer" experience. This company was way more expensive then others I researched but the other reviews are what convinced me to use them instead of others. I don't know if it was a fluke on the company's end to how the experience was but if this is any indication of how they actually clean then you are better off doing it yourself. I passed inspection however am not guaranteed my deposit for my home. The company actual told me the reason I passed was they are going to clean it anyways for a house showing to sell home. I was lucky to have the company I rent from to be selling the home I rented. Also if you leave a bad review she will offer you a refund to remove post or she will "call the rental company and see how you like that". Obvious pay for post and if you don't agree threaten you with calling rental company. Oh and after inspection she was still cleaning the floor and agreed with inspector to finish cleaning and he would go ahead clear it. She sent two attempts for "additional cleaning after inspection" and "fail to pay for services". Again this was all after my wife's bad review. Attached are pictures for the claims of $50 each time. I'm sure there is a reason the company will come up with for the $50 extra trying to be claimed. She did however waive the fee to clean the stove which we did not put on self clean and to put items in fridge in a the bags of garbage I already had in garage. That cost extra is you have them bag trash apparently. There is suppose to be absolutely nothing in house. There is nothing on website discussing additional charges for bagging trash (which I would consider cleaners to put in with a service) but there was a note to put oven on self clean. Below is my wife's post if you'd like to review that but according to the owner she is not the "actual customer" so take it as you would like. Good look on your cleaner search and hopefully you have a pleasant experience whoever you choose. Attached are images judge for yourself. The images are after the sub contractors "cleaned the major stuff" and I was inspecting with the owner. Owner wanted me to point out unsatisfactory cleaning spots so she could clean them. It shouldn't be a customers job to tell them how to clean as they are a cleaning service. There is also no balance due. Owner is trying to threaten and collect after a bad review. No admission of unclaimed balances in the post, all services have been paid in full and company is still trying to collect extra stuff. Phone calls with owner offering me "to refund $50 to take bad review down " proved to me she will pay to have reviews. I will not acknowledge anymore post from the owner nor will I post anymore. This is left here for the people to review the business. Again good luck to however is looking for a cleaning company.

Would not recommend them to anyone. Had to take time off work to come inspect a dirty home because…read moremy husband was frustrated so I had to show up to try to calm him down. She explained her process and tried justifying why it wasn't ready. Also when I pointed something out she said that doesn't come off rubbed the area and the spot came off right away. She stay cleaning the house and we did pass inspection. After I left a review on google about my experience she began requesting $50. Update apparently she wasn't trying to request money. However she threatened to call rental company about my review. My rental company does not decide how I felt about the experience. Update 2: she was trying to request money. According to the request for staying after passing inspection. Just fit you were told by the rental company to finish cleaning which you have stated it's part of your service. Also if you are so confident about your service why do you keep updating your reply. It has been 7 times so far. I hope you may find closure and accept that you cannot control how people feel. Have a blessed day. Also FYI my kids weren't standing in 100 degree weather they were indoors in AC.