The staff is very friendly and efficient. We got checked in immediately and barely had to wait to…read morebe seen. Once were called back, the facility was very clean with up-to-date furnishings and equipment. Every wall was covered with fun decor geared towards children (& those who are young at heart). They got my daughter's vitals and immediately began gathering the imaging needed for her appointment with Dr. Hartman. The doctor was thorough and answered all of our questions. We were in and out in under an hour.

Great care for elderly. Office was nice and clean. They were great and explained every step of the…read moreway. Loved it

I have been going to Central Brace and Limb for many years and up until now I have been pleased…read morewith their service. I recently had a lift put on my son's show as we normally do in August of this year (2024). Within in just a month or so we notice the lift was coming apart from the shoe. I called the office and was told to bring the shoe back in and they would fix it and they did. In less than 30 days it began lifting again. Contacted them again and was told to bring it back in again so we did it was fixed and yep it happened again. Long story short within just a few months of having the lift put on I've been back to the office 4 times to have the lift "re-glued" and each time it failed. when I called again I was told the practitioner was out of the office and would call the next day. I never heard anything back. Needless to say, I am very disappointed in their service and the fact they never offered to replace the lift all together but they simply kept patching on it knowing after the second time it came off. It's obvious that was not a viable solution and even questioned if it was something my son was doing to cause it. As a result, I will not be back.

Had to come in for a check up on my thyroid, had a biopsy years ago and this is just a part of the…read moreroutine. They are prompt but friendly and I've always had different techs when I go in, but they are friendly and professional! If you have to have imaging done this is a great place! They also get the results out very fast!

I have been here a few times and each time they have been very friendly. They are pretty quick with…read morethe service and will explain to you if you have any questions. The office space is very clean. You can do a walk in or do an appointment depending on the type of service you are getting done. Today I had Peggy who did my service and she was very friendly and would ask if I need a break or anything.

I took my mother here to have wrist surgery with Dr. Usmani. The admissions team was very…read morewelcoming. After registering for the surgery, we had a minimal wait before we were whisked away to a pre-operation room. My mother's pre-op nurse, Erin, was nice and readied my mother for her upcoming procedure. They estimated the surgery would last 65 minutes and that was about the time I sat in the lobby/waiting area. They offer free coffee and a soda and snack vending machine. Dr. Usmani checked in with us before the procedure. Afterwards he explained the process, the success, and gave me instructions for her recovery. The post-op nurse, Cara, was equally as nice. Erin stopped by to check on her afterwards as well. Cara was very helpful in assisting my mother get into the restroom and the car. My mother had surgery on her foot the previous day, and it had affected her mobility. We had a great experience at this location of OrthoIndy. I would come here for future surgeries.

The staff at OrthoIndy are very polite and patient. They had me signed in and no time flat and…read morewithin a matter of minutes I was being called into the back waiting room for my MRI. Overall, it was a great experience

I had a really great experience. They communicated well and my shoes came back within 3-4 weeks…read more Thanks! I recommend!

My opinion is that these people were incompetent and do not treat their patients as people, but…read morerather paperwork. I wish I could rate this place twice, once for my initial experience and another moving forward. My doctor told me to call and make sure My insurance covered a cast when I mentioned my insurance wasn't the best I'd ever had. I called and five minutes later knew it was not covered. Oh well, I thought. I cannot walk and I have a newborn. Without a brace, I could fall and hurt the both of us. I went in to be fitted for a cast and asked if I could pay up front (I hate bills). I think his name was Dan or Dave, but he said I couldn't because he didn't know how much it'd be. I told him I would be paying out of pocked, but gave him my insurance anyway so it could count toward my deductible. Fast forward 4 weeks and 1 day. I have seen significant improvements in my injury and think if it takes much longer, I won't need a brace, especially since I already have been warned it will cost around $400. I call. Katia answers. She tells me they've been having difficulty and can't tell whether it's approved by my insurance. I tell her it's not and ask if I can I just come pick it up. She says it hasn't been made yet. Without losing my cool, I say that I'm a human being and not paperwork. I have been unable to walk this entire time and could have been using a brace had someone simply contacted me. She tells me that someone called and left a message a week prior. I look and there is no record of a missed call and no message in my phone. Even if I gave her the benefit of the doubt, that's still three weeks of me unable to carry my baby for fear of rolling my ankle. I say I was not contacted and she calls me a liar (she doesn't use that word). I try to tell her that I'll have to call back, because I'm feeling heated, but she proceeds to get even more snippy and calls me a liar again. I called back after I cooled off and canceled my order, unable to justify ~$400 for a brace I'd likely not be able to use much longer. A simple apology or even a tiny bit of empathy would have been prevented me from reviewing this place.

When I called Customer Service I did not have to wait. I explained my problem with outdated testing…read moresupplies. I was told my Glucose Meter is not manufactured anymore. Representative said that's probably the reason I have trouble getting my test strips. They have a new meter (see my photo). I already had all of my information in their system when I registered my old meter. They always gave me great service by phone and mail. Once again I was quickly provided with a new meter. It arrived in the mail in record time. The meter and 50 test strips were free. They have a very easy ordering service for additional test strips. The cost of the strips is so reasonable I may just pay out of pocket so I don't have to deal with prescription and insurance billing with deductibles. One thing that will be to Roches detriment is my desire to eliminate Finger Pricks. I'm looking into Continuous Glucose Monitors that work using an app and your phone. Medicare will cover these Monitors. Maybe Roche makes one. I'm not sure. All things considered I probably should get a new phone first! Until then I'm very happy and always have been happy using Roche Diagnostics Medical Supplies and Services. It's great to have the peace of mind that I have a back up meter in case mine acts up or dies.

4/30/2022 Do not trust the Roche covid home tests you…read morereceive free via the US post office offered to you from the government. First the expiration date is too soon to expire as August. Second my test result gave negative when the PCR was twice positive. I came to the conclusion that only PCR test performed by a laboratory is the valid one. Do not waste your time! I won't recommend them.

The front office cancelled my appointment multiple times. Front office is extremely rude,…read morecondescending and very incompetent. Good luck with the 8051 S. Emerson Ave Suite 200 location...

I had Dr.Paul Haynes and he was a great listener and gave me a plan of action before I left that…read moreday. I was very happy with him as my doctor.

The doctor's were lovely and every single person there... Had to have emergency surgery and it was…read moreamazing how quickly the doctors expeditiously treated me the next day. Wonderful experience. Would definitely recommend......but The only reason I give this one star is due to one person, Misty who is in charge of FMLA paperwork. This particular FMLA that my employer required was not something she was familiar with. The form was filled out incorrectly multiple times. Multiple messages, calls and emails were left to no avail. Finally reached her colleague, who then filled it out by herself within 2 hours, because she left early. Must recently I asked for a return to work form. Misty once again did not respond to multiple emails. One box needed to be marked that I have no restrictions and can return with a date became another mountain. Like before she never once called me back and after multiple calls had to explain to her coworker that by not filling out this paperwork, I could lose my job. The one and only email she finally replies, with we will not extend your leave. I never asked her to extend my time off. Again multiple calls, to wherein which her colleague said, she may or may not get back to you right away but we'll backlog the date and make sure it's done. In the end she submitted a fax with incorrect info and incorrect location. The experience was wonderful but turned sour due to the inability to fill 2 pieces of paper. Emergency surgery is not easy and to almost beg for a correctly filled paper is extremely exhausting. I won't be asking again as it appears it won't ever be filled out correctly. My experience was like a lavishly decorated cupcake with a little poop on top.

What I like when I'm getting a procedure done: compassion. What I like when I'm waiting for someone…read moreto get a procedure done: efficiency. Luckily, you will find both at Naab Road Surgical Center. I was not a patient at the surgical center, just a loved one in the waiting room. But from my perspective, this place runs like a well-oiled machine. I thought we would be in there for at least three hours, but we were out in 2 hours, and I didn't feel like they rushed anything -- they just knew what they were doing. From a patient's perspective: The nurses and doctors all took the time to explain the procedure, made sure to answer questions, and made sure you're comfortable. You get warm blankets, too. That's a nice touch. Everyone we encountered was friendly and professional. You could tell that they had everything under control, which puts a person's mind at ease. As for the waiting room: It's a little boring, so be sure to bring reading material or your laptop or what have you. They have free wifi, but you need to ask the person at the front desk for the password. There's free coffee, tea and hot chocolate, and there's a vending machine with snacks and beverages. There's also a water fountain with a water-bottle refilling station. There's one big TV, but it was on a weather channel. I brought my laptop with me to work while I waited, but we were in and out so quickly that I didn't have much time to get anything done! I like a medical facility that is orderly and gets you in and out in a timely manner.