We had a great overnight stay! Hotel was clean and we had no issues. This hotel had one of the…read morenicest and cleanest gyms...of which I appreciated. The breakfast was ok...nothing special. There were waffles, yogurts, oatmeal's, breads, bananas and apples. Eggs, sausage and French toast sticks for the hot items. Staff was very friendly and always cleaning.

Had to stay here during a family emergency @ HCA Florida Osceola Hospital as it was only 3 minutes…read moreaway. Very clean, streamlined, going for the minimalist aesthetic with a very calm vibe. The standout here is housekeeping, they are so friendly, kind, and very, very, very attentive to detail. My only complaint, which is simply human error, is that I was awakened both nights with the pool stereo blasting. Once we figured out that it wasn't just a bothersome neighbouring guest, we called the front desk and they promptly turned off the music. Beds are firm with a decent selection of pillows- from soft, to firm, fluffy, to flat. Five stars I would definitely stay here again if needed.

The Hotel rooms are Amazing and very clean!! They have complimentary drinks and snacks for guests…read more21 and over from 5-630pm nightly.(2 drinks per register guest) We are here for a conference and the staff handled all the check in issues, volume ,etc like a boss Highly recommend them if your staying in this part of Orlando. Just make sure to check to see if there are any conferences here during your selected tme as it may cause delays or may be crowded. Definitely my favorite Hotel Chain!!

Embassy Suites by Hilton Lake Buena Vista A Deeply…read moreDisappointing Stay Our experience at Embassy Suites by Hilton Lake Buena Vista was deeply disappointing from the moment we arrived. Upon check-in, no one offered to assist with our luggage. After locating a luggage cart ourselves, we had to push it what felt like the distance of four football fields just to reach our room. Unfortunately, the room itself was tired, dated, and long overdue for renovation. It had not been cleaned thoroughly, and there was visible mold. The room also felt damp and musty throughout our stay. The biggest frustration came when we tried to bathe our children, only to discover there was no hot water. I repeatedly called the front desk from both the room phone and my iPhone, but no one answered. After receiving no response, I walked the long distance back to the lobby while calling the front desk the entire way. The phone rang continuously, yet no one picked up. When I arrived, the front desk appeared to be staffed by a young employee who never looked up because she was focused on her personal phone. I pointed out that the hotel phone had been ringing the entire time. She initially replied that she hadn't heard it, then noticed it ringing and answered it. When I asked about the lack of hot water, I was told the boiler had only recently been turned back on and that it would be approximately an hour before hot water would be available. What made matters even more concerning was that, because of the damp conditions and what appeared to be mold in the room, our children became ill during our stay. Their condition ultimately required a visit to an urgent care clinic for medical treatment. Whether the room caused their illness cannot be stated with certainty, but the condition of the room certainly heightened our concerns. The pool area was equally disappointing. It is in desperate need of renovation. Paint was peeling throughout the area, many surfaces appeared worn and neglected, and the pool water itself did not appear to be maintained to the standard one would expect from a Hilton property. During our stay, I received a text message asking how everything was going. I honestly shared the concerns outlined above. To the hotel's credit, they responded by offering Hilton Honors points and complimentary use of a pool cabana. While I appreciated the gesture, even that experience became another disappointment. Upon entering the cabana, we discovered that neither the ceiling fan nor the refrigerator worked. After notifying the staff, I was assured that maintenance would arrive promptly. Unfortunately, no one ever came. After sitting in the sweltering heat for an extended period, I ended up repairing the fan myself. I remember telling my wife, "I didn't come on vacation to work." For a Hilton property, this level of service and maintenance fell far below expectations. Between the lack of guest service, the poor condition of the room, unanswered phones, the absence of hot water, concerns about cleanliness and possible mold, our children's illness, the deteriorating pool facilities, and repeated maintenance failures, the experience was frustrating from beginning to end. This stay did not reflect the level of quality, hospitality, or attention to detail that guests have every right to expect from the Hilton brand.

Loved it here!! Wish we had stayed longer!!…read more Bed was comfy, room was clean. Kitchen was fully equipped. Much bigger than I expected! I was amazed! But my favorite was the steam shower!! So wonderful!! It feels so good! Everyone we met was super nice! They have a lake for fishing or going out in a canoe/paddle boat, which appeared to be included but I can't be sure, we didn't have time to check it out. A playground for the kiddies. A pool. Shuffleboard and volleyball net. and that's just what I saw!!! We were only here one night! I loved it! Very reasonable!! Met our needs, I would love to stay here again!

We stayed here for a week while going to theme parks in Orlando. It's in a good location and it…read moreappears that the units' interiors have been recently redone. The outside looks a little run down (broken and flapping sign, lack of attention to landscaping). The problems we experienced with our unit included: 1. Broken bathtub faucet. 2. Broken air conditioner. 3. Non-working outlets, making it impossible to use a computer in some locations in the unit. 4. No internet when we most needed it (it was down for a day). 5. Roaches (in two different units) You really don't want to be in Florida without air conditioning. When the AC broke, the maintenance man came up right away and diagnosed the problem. He said he could fix it but it had to be off overnight before he could do that. They moved us to a different unit for the night -- they would not consider moving us permanently, so we slept in the other unit and kept our stuff in the original unit and moved back the next day. It was very inconvenient. We saw a very large roach in the first unit just before the AC broke. For that reason I was glad to be going to a different unit. However, we saw another roach (a juvenile) in the second unit as soon as we got there. And they were bold roaches! Clearly, there had to be a serious infestation for us to be seeing them that quickly. Once we got our AC working, the internet went down for a day. At this point, we really didn't want to stay much longer. The bathtub faucet was fixed quickly, but we ended up not using it because of the time it took. The non-working outlets were never addressed. I wouldn't recommend this place.

This is our first time staying at this hotel and will not be the last. If you're going to any…read moreDisney park, this is the place to stay. There are free shuttles to the parks and you also get early entry because they're affiliated with Disney. They offer all kinds of perks like free, hot breakfast buffet, kickback from 5:30 PM to 7:30 PM which includes free meal and three alcoholic beverages per person. You can also get a room with a view of the fireworks from Epcot and even Magic Kingdom. Our room was really nice and clean. The beds were comfy, and the pillows weren't bad. Shout out to the cleaning crew for being so honest and not taking something valuable we left out! Also shout outs to front desk Christian and also the guy with the long luxurious hair (lol we can't remember name).

I found this hotel randomly and went to yelp to see what others had to say before booking and glad…read moreI did. This hotel is perfect if you're going to Disney and don't want to stay at one of the resorts but want some resort perks. The perks I found convenient was the shuttle and being able to go to the parks before it officially opens. For the shuttle they give you a schedule for the parks so you know when you need to get there. And they have complimentary breakfast and have daily kickbacks from 5:30-7:30pm where you get 3 alcoholic beverages, or just unlimited sodas/juice, and random food items you can make a complete dinner out of. Housekeeping was always really nice, they came to our rooms daily and refreshed our towels and such. The pool was nice and clean as well. The employees there were very nice and helpful to direct us as it was our first time there. We did order pizzahut while there and food from the kitchen and bar. Both were pretty decent just the kitchen and bar food was expensive as expected. I will say although I did love the shuttles, I did not use it my second night. I think it's great for getting there and if you're doing half a day coming back in the afternoon is fine. But if you're coming home during closing it could be very hectic. At Disney there's a spot where you wait for your shuttle we and one other family were one of the first ones there and almost didn't get on the shuttle because they let all the ones who came after before us. And the other family was in a wheel chair so I felt they should've gotten on first. I did love that there was no resort fee however there was a parking fee. If you are military I would recommend asking if there's a discount as if you book online there is one. We didn't know that so they gave us a discount with parking. Our rooms were spacious for a family of 5 with two queens and a couch. We requested a playpen and it was brought to our room after check in. It had a sheet and came with a tiny blanket. The bathroom was decent. There were some spots where I felt it showed its age not a cleaning issue. All and all I would probably stay here again. It saved some money for our family as meals and with the shuttle parking for one of the days.

This place needs to be shut down! Don't even stay here even if it is free! Completely disgusting!…read moreRoom was dirty when I walked in, no towels, no toiletries (just a half filled shampoo container), etc. I was patient and asked for supplies and a different room, which again was dirty. I didn't want to be difficult and Lysol wiped the entire room. When I opened the covers, the sheets had cigarette burns. The fridge had leftovers from the previous users. The smell of marijuana started coming through the vents. The furnitures were heavily stained. What made it worse were the roaches crawling on the bathroom wall and bedroom floor. Absolutely not!!! This place needs to be shut down or at least NOT listed/ recommended to tourists.

Nasty, gross room. Had reservations for 4 nights, checked out the next morning. When I checked he…read moresaid he would refund the money if I checked out by 11. When checking out No Refund!!!! The morning free breakfast was a joke. Avoid at all costs!!!!!

Nice clean hotel! Had to stay one night due to a travel situation!…read more It's convenient, well kept, nice gym, clean rooms. Service was good, didn't interact that much. Room felt modern and loved the hotel room in general. One elevator worked but oh well not a bother. It was great due to the location and an easy drive to Disney as I went to Disney springs.

Wonderful place to stay close to the Orlando airport. It was clean and check in was easy. Area felt…read morevery safe. Publix and Wawa within walking distance. Front desk attendants were kind and helpful. Breakfast was typical continental breakfast.

Not gonna lie, it looks a bit sketchy when you pull up, but it gets the job done and didn't feel…read moreunsafe. The inside is better than the outside, although it is definitely outdated. They have breakfast and free parking, and accommodated my request to be on a higher floor. The room didn't smell great, there was a weird stain on the mattress, and the WiFi was spotty. There was some sort of work crew of about ten guys hanging out in the parking lot talking super loudly for hours on a weeknight. I went to sleep after 11 and they were still there. Not the hotel's fault, but it was pretty annoying and I feel like they could've said something since it was their parking lot and it was so late on a weeknight. I was also woken up super early by someone pounding on a neighboring door. It's the only hotel in the area so it does rhe job. There are a bunch about a half hour away, so you have to weigh if you want a better experience or to be close to your location. Personally, I would choose not to stay here again.

Upon arriving at the hotel on Saturday, February 21, 2026, the receptionist gave us our room. When…read morewe opened the door, we had to run out. The smell was awful; it smelled like cat urine everywhere, inside and outside the room. We complained at reception, and they showed us another room, which was filthy. There were stains on the carpet, the chair inside the room was dirty and faded, and the carpet in the hallway leading to the room was covered in dirt and stains. It was disgusting to be there, so we decided we didn't want to stay and that we would look for another hotel that was clean. They told us the room was non-refundable. We called Booking.com, and they told us that if the hotel didn't want to refund our money, then they couldn't. So, the hotel kept our money. They are thieves and scammers.  The rooms were disgusting, they smelled like cat urine, the carpets were stained, and the sofas were dirty and stained.

Was looking for a hotel to stay in Kissimmee , when we walked in we noticed roaches in the bathroom…read moreand under the bed, this is very unhealthy for the environment.

It's a basic motel what can i say other than the staff and management show client's hospitality.read more

This is a very good motel. Very clean and quiet and friendly management everything look good and newread more

If your looking for a 5 star hotel this is NOT it. However, if you are looking for a motel that is…read moreclean, well maintained, and reasonable in price you search is over. We were in Florida just after Hurricane Emma. We are senior citizens and we were staying at one of the pricey resorts and scheduled to check out Sunday morning at 10 am. As it turned out turned out I had to take my wife to the hospital at 2:00 am that same morning. She had to have emergency surgery and was going to be hospitalized for a week or more. Before her surgery and because I had to check out by 10 am and that was when the surgery was scheduled, I went to the resort and explained the situation. I was told that if I wanted to stay there I would have to pay triple what I originally paid. I said thank you very much and checked out. I found the Budget Inn East less than a mile from the hospital. When I went in, I was informed that they had offered the inn to FEMA. When I explained my predicament the manager said he would be very happy to help me. He gave me an excellent weekly rate and I moved in so to speak. After my wife was released from the hospital she was told she could not travel for another week or so. So I brought her back to the Budget Inn. The manager and his staff were very accommodating and went above and beyond in seeing that my wife was comfortable during our stay. I pray that none of you have to stay for the reasons I did, but I highly recommend this motel. And it is conveniently located.

Stay away from this place. They lie to you to get you to sign the lease. After you sign the lease…read moreyou get hit with a separate charges from the office.

We really loved staying here and it was perfect for everything we wanted. Even with the weird…read morecustomer service at the end, I'm giving it a 4 stars, for all the positives and benefits! We love the set up of the villa especially with it being for 4 adults - Me, my hubby, my mom, and dad! We didn't have to be stuck in one hotel room. We had perfect space where we didn't have to be on top of each other. We had a downstairs open living room, dining area, small kitchen, and a bathroom with shower downstairs. The couch even has a bed in it if one needs it. Upstairs is two bedrooms and an adjoining bathroom with bath tub. One bedroom had two double beds and one bedroom has a king sized bed. The beds were very comfy, the sheets and comforter were cozy. Only thing was the pillows were very small. We had a view of the creek which was nice and nature-y! The pool was nice along with two small hot tubs which were not hot. They have a park and big grassy area for our dog to play. We were not able to walk the boardwalk and gazebo which looked really nice. At the end, customer service was weird because the person I called to extend my check out an hour didn't know we existed. He said it was because Booking.com and their system did not communicate. Also, I asked for two towels and they brought us two rolls of toilet paper. I was like What?! At least our receipt matched our quote from Booking.com. All in all, we loved our clean roomy villa and would recommend staying here.