Absolutely Awesome !!! Polite, timely, respectful, informational !!! The crew did a fantastic job…read morepacking up my home and moving me across down. Extremely efficient - Thanks so much for making my move easier.............I highly recommend Karen and her crew at Transfer Express :) Thanks again

Recently used Sourdough Transfer for a property move within Fairbanks, AK. The transfer was…read morecompleted with some problems. Originally the house inventory was divided into three groups: Storage (Stor), Apartment (Apt) and Trash (Trsh). All the boxes should have contained these letter codes. Several clearly marked boxes "Stor" Storage were delivered to my apartment by mistake. I do not know how many boxes marked "Apt" were sent to Storage? Suggestion, create a physical written inventory of entire shipment. Have each box marked by a sequential code of items. Have someone at the destination who will check each box upon delivery. Identify those particular items that are important upon delivery to new destination. I now have a problem of locating/identifying which boxes contain my workable documents and material. I have reservations about recommending Sourdough!

Worst moving company ever!!! 15 years ago they were great, so used them to move in 2020 (my…read moremistake). Guy in charge of packing our house was leaving the company (it was his last day). How well do you think our belongings were packed? The crew onsite used our furniture for their smoke break, nothing against smokers but we don't smoke. Extremely unprofessional and the quality of the pack was horrendous. Wanted insurance, they knew in advance we wanted insurance but the pack/documentation was so bad we couldn't get insurance. Walk away, no run away from this company!!!!

This is the worst company I've ever had to deal with. If your military, request someone else!! Not…read moreonly did they miss the original delivery date, but no one called or even emailed that they wouldn't be there. Same thing happened with the SECOND scheduled delivery date for two weeks out from the first!! The guy acted like he was doing me a favor by trying to deliver it on an upcoming weekend and that I should be appreciative?!?! I'm out of a pay check for two days now and I paid extra for a plow company to widen my drive for them!! He told the military transportation that I was verbally assaulting several of his staff members and tried to put the blame back on me! How unprofessional! Just own up to the fact that your company messed up! Twice!!

This company screwed me over royally. The Fairbanks office gave me a quote sight unseen, didn't…read moresend enough packing material or workers to pack the house in one day, causing my wife and myself to pitch in to get it all done, and I had to buy the extra packing material myself. When it came time to deliver they called and said that they couldn't get their truck up my road and it would cost almost double to unload it at the bottom of the hill and transport everything in smaller trucks. So much for the reliability of their quote. By the time they got things together it was noon and they informed me that I would be responsible for paying overtime due to the late starting time. When I objected they said they could arrange another delivery date but would charge me for storage in the interim. After arguing about it it turns out that they could indeed get their truck to my house, but didn't want to be bothered - just charge me more was their solution. Worst customer experience of my life.

If you're looking for a bargain, don't mind if some of your stuff is broken when it gets to you,…read moreand feel comfortable micro-managing everyone throughout the process and showing a lot of force to keep people honest and prevent them from charging you for services they didn't provide, go with these guys. I will say they have very nice and professional people on the phone, fair prices, and generally good about the move, but you really have to keep them honest and track absolutely everything yourself. If one of the movers breaks a table, you have to call the main office RIGHT AWAY. If they agree they'll move your piano and charge you for piano handling services, then no one shows up that can handle the piano and almost drop it off the back of a truck, while the movers are still there you have to call and raise a stink or it'll be your word against theirs. These things happened to me.

From the owner: Commercial and Residential Household Goods Moving Military…read moreMoves Cost Effective, Timely and Secure Packing and Crating Padded Van Service Temperature Controlled Facilities Proper Military Paperwork Detailed FREE Estimates Relocation to or from Alaska Certified Moving Consultants All Packing Materials Provided