Dr. Nielsen is an excellent neurologist, and my concerns are not about her care. My experience with…read morethe administrative side of this office, however, has involved repeated and severe failures that directly affected and delated my medically necessary treatment. Over time I encountered ongoing problems with scheduling, referrals, and follow-ups. Calls and messages were not returned, even by management. I was hung up on. I was told referrals or authorizations were being handled when they were not, which resulted in a necessary appointment being scheduled late, BY WEEKS. I made multiple attempts to resolve these issues, including reaching out to the manager, Paulette, and to Michelle Pace, but did not receive responses. After repeated attempts to work through these problems, I ultimately transferred my care elsewhere. This review reflects the administrative experience only, not Dr. Nielsen's care, which I appreciated.

My experience with Dr. Emily Hemler and her team was second to none! Dr. Emily took the time to get…read moreto know who I am and what my lifestyle and vision is! Dr. Emily is supporting me in reaching my goals and joining together in being healthy is what I have hope for in a doctor and Dr. Emily is that doctor!

Pros: Dr. Varner is an excellent physician…read more Cons: Unfortunately, the support staff's lack of professionalism and efficiency significantly brings down the patient experience. My recent visit was incredibly frustrating. The front desk was dismissive; Jill refused to listen to my actual concerns and tried to push me into booking an unnecessary appointment with the doctor instead of resolving a simple issue. Additionally, the phlebotomist refused to draw my blood because I brought in a specific screening kit (the Galleri cancer test). Instead of assisting with a standard blood draw and placing the sample in the provided return box, she claimed confusion and declined the service entirely. It felt like the staff wanted to do the absolute bare minimum to get me out the door. Dr. Varner is great, but he desperately needs a better, more competent team to back him up.

Have been here twice now and had a great experience both times! Friendly lady at the front desk, 2…read morenurses were nice and efficient, & Doctor Ryan was nice and thorough. Would highly recommended!

Absolutely the best!! I was recently in a car accident and didn't have a PCP. After seeing…read morepositive reviews on Dr. Atkins I tried to make an appointment with her, but she was booked for 2 weeks and I really needed to see someone sooner since I had staples in my head. Unfortunately, I made the choice of going to Belmar Family Medical since they could get me in quickly. I would never recommend that office. Back to Dr. Atkins. From the moment she walked in the door we both literally thought we had met each other somewhere before. She was great! Very personable, happy and talkative, unlike the experience at Belmar. She asked a lot of questions about the accident and how I was feeling. She actually seemed like she wanted to know and really cared about my pain and the anxiety I now have when driving. She discussed our plan of action on getting some physical therapy done to help with my recovery. When I left her office almost an hour later I was so happy to have found a doctor in Colorado that I felt comfortable with! I was so excited that before I started the car I had to call my daughter to tell her. I sat there for probably 10 minutes just gushing over how excited I was and told my daughter that I would now be bringing her there as well because she's getting too old to see her Pediatrician anymore (she's 17!). Linda in the office was also fun and a pleasure to have met. She did my weight/height and vitals. The whole experience was just super great!! :)

Dr Atkins is great! I've been seeing her for the last 7 years. She is very patient and gives good…read moreadvices on how to stay healthy. My mom went to see her once for a check up when she visited me, and Dr. Atkins asked me about my mom every time she saw me afterwards. All in all, I would highly recommend Dr Atkins

My appointment today was ith Dr Mahoney. He was professional and personable and focused on me and…read moremy problem. He communicated very well and agreed that a referral to a previous surgeon would work, He also referred me to Health imaging for an exhaustive, i am very pleased with all of the staff at this group and would so recommend.

BEWARE: COMMONSPIRIT CHARGES HIDDEN, UNDISCLOSED FEES FOR NEW PATIENTS THAT YOUR INSURANCE MAY NOT…read moreCOVER. I booked an appointment for a routine physical with Dr. Mahoney. That is all I wanted--a physical and basic bloodwork. At no time did anyone let me know verbally or in writing that there is a fee to establish care despite my letting them know that my insurance only covers a physical once/year (everything else falls under a very high deductible). At first, Dr. Mahoney was nice and knowledgeable although he appeared to be jacked up on something...then he was pretty unprofessional and also dropped the ball on a requested test. This is the first doctor's visit in which the nurse did not ask me to put on a gown and I did not get a physical (just my blood pressure taken by the nurse and Dr. Mahoney "listened" to my heartbeat" while talking incessantly about how his mother-in-law takes testosterone which makes women aggressive. I did not ask about testosterone nor do I have any interest in it so I found it strange that he talked about it for a long time. He also told me that he cleaned another patient's ear out ("the son of a cardiologist") and made him bleed so that patient was annoyed with him (a legal expert told me that the doctor sharing this could be considered a HIPPA violation...). I asked for a urinalysis to be done with my bloodwork and left a urine sample which was never completed and to date nobody can tell me how it was forgotten although Dr. Mahoney admitted writing that he "forgot." When I explained that my health insurance would not cover me coming back to do it at another time as they suggested, nobody cared or offered a solution. When I received a questionnaire about my experience, I left honest feedback. I spoke with their Patient Representative, Kaoni, who told me she had never heard about a new patient fee and that I would not have to pay it. (I brought it up because I read another one-star review from a patient who mentioned it.) Despite that, I have now received a bill from Common Spirit--a new patient fee for $165 to "establish care" that my insurance will not cover. Since I am not going to return to this practice due to gross incompetence, negligence, and unprofessionalism, I am NOT going to pay it. I have called the Patient Representative line several times, left messages, and apparently Kaoni or anyone else cannot be reached. I can only get one physical/year and this one was a waste of my time and it puts my health in jeopardy. In fact, I will be demanding that I get a full refund back to my insurance for this awful and stressful visit. My recommendation is that people avoid this place unless you have money to burn and do not care about your health and wish to be treated poorly. For starters, Common Spirit should be transparent about their new patient fee. I would not have come here at all if I had known about it. How would you like to go out to dinner, order food and then get a bill that includes the charge for your meal + a "new diner" fee? Nobody would like that. It's underhanded, corrupt, greedy, and sleazy! If you wish to charge this, then be transparent about it from the get-go! Please also note that CommonSpirit only seems to allow 5-star reviews of their doctors on their website which IMO is misleading and unethical. Shame on this medical practice and facility. I have filed a formal complaint with DORA and will be filing more with every other consumer/government agency I can. I will also be calling an attorney if they insist I pay the new patient fee that was never disclosed to me when booking the appointment for what turned out to be a terrible physical at a facility I would never trust again.

The office staff is rude and unprofessional. The receptionist will make you wait on the phone for…read moreat least 15 minutes while you are 1st in line. She is bossy, snotty and has a bad attitude. You will feel as if you are talking to a prison staff and there is no welcoming feeling. The receptionist is nothing nasty. If you ask a question, it will be a snarky remark. This is always the case and because of the office staff, I will NOT be coming back! My doctor is great, but getting through is nothing but ugly. The fake office staff is by far the worst experience and causes anxiety just to ask about your health. Isn't there someone out there that is pleasant and would appreciate a job in the health care industry?

Sketchy. Go elsewhere. I just got a notification that I have been sent to collections and my credit…read morehas taken a hit on a bill that I have already paid for in September! (It is February) I have a proof of receipt and have disputed, but what the heck? It will still effect my credit. I'm pissed. Update: I have called salucro (who new west uses to bill) and new west, and the collections: the reason sent to collections was in fact due to new west saying I haven't paid even though I did. So, save your receipts and bills just in case the same thing happens to you.

Experience over many years has taught me that if you can afford it then a concierge type doctor is…read moreentirely worth the money - right diagnosis, first time, right referral, first time purely on what works for you - life changing and at times life saving for you - and your doctor, because the current insurance based system isn't any more fun for doctors than patients. Dr. Amber is the best I have come across in three countries and five states - she's super responsive on email, very respectful of time, appointments are prompt, lots of non-critical things handled by phone and email - and above all she's a very compassionate and technically strong doctor. I was one of the first patients through the door and I'm delighted to see her practice continue to grow and thrive.

I've been with The Golden Stethoscope since the beginning, as Dr. Wobbekind's first patient at her…read morenew practice. The care I've received has been thorough, insightful, and responsive. It's still a small medical practice, and Dr. W does it all herself. She's the closest thing to an old fashioned "family doctor" that I've ever had in my life, yet her practice is completely modern. It's great being able to contact my doctor by email any time of day or night and get replies back (to non-urgent matters) the same way. No bureaucracy, no wasted time filling out paperwork, no navigating through layers of phone menus. Dr. Wobbekind respects my time. Plus, she's easy-going, friendly, and smart. I wish all doctors were this good.

I am amazed with the previous review of this office. Filled with hate? Really? Noreen Arnold is one…read moreof the most caring, professional, and competent doctors I have ever met. She is extremely patient, asks all of the right questions, doesn't rush you in and out, returns phone calls, and truly cares about your well being. First off, I don't think that anyone at a doctor's office would be filled with hate. This office, especially, gives all of their patients proper attention and provides experts to really diagnose and help your condition.

I have been going to doctors at Evergreen Internal Medicine. Dr. Todd Wisser is a very friendly,…read moreexperienced doctor and I have been very happy with him as my PCP. Cati is very efficient as his nurse, and Anastasia does a great job as the receptionist. I am very satisfied with the whole staff at Evergreen Internal Medicine.

Love my doctor but getting a prescription refill with Optum is a complete nightmare. The hassle is…read moreenough to make me consider care elsewhere.

I have been a patient of this location for about ten years. I started with them when the office was…read moreon Youngfield. My husband and daughters have joined as patients also. Since the retirement of Dr. Karen Kelly-Hemler and the subsequent take over by Optum, which is owned by United Health Care, patient care, customer service and follow up have all changed drastically. First of all, it is a revolving door of doctors, PA's, nurse practitioners, MA's, managers and front office staff since I started going there. Dr. Kelly used to genuinely care about her patients and demonstrated that each time I saw her, but now it's only about how much money the doctors and managers can squeeze out of each person who comes through the door. I absolutely dread when I need a prescription refilled because it can take weeks for the staff to reply to the pharmacy and approve the prescription especially if there is an issue with insurance, and that's if they don't require me to come in for an office visit first. I have run out of medication because insurance won't let me fill it too early or the office does not see running out of medication as a priority. When I've complained to the receptionist at the front desk they tell me that they are so busy and understaffed that they can't get to medication requests sometimes for several days or weeks, and no one sees anything wrong with this. I can just see the roll of the eyes from the staff when I ask how long something is going to take, as if I'm being unreasonable. Also, I recently had an issue with my insurance not being accepted and the doctor told me she had many patients that pay of out pocket but she took this as an opportunity to charge me $300 for a 10 minute appointment - surprise! The front desk receptionist told me that they don't usually take patients who don't have insurance that they accept and that I should go somewhere else that accepts my insurance. Changing primary doctors can be very time consuming but in this case I think that's the best advice I've heard.

He is fantastic- office well organized - check in process fast with no waiting. While he is young,…read moreclearly he has experience and is smart. As a nurse, I was impressed with his concern and ability to get my husband in for tests as he was concerned about a DvT. And he was right. Bravo and thanks

From the owner: Hello humankindness. It's more than a tagline. Humankindness is one of the many things we all have…read morein common. It's the good within us. The power that connects us. And at CommonSpirit Health, we fuse it into heartfelt healing, inspired innovation, and mindful medicine. It's in how we provide treatment and the way we treat patients. Our communities need caring, and our families need support. CommonSpirit is committed to building healthy communities by advocating for those who are poor and vulnerable, and innovating how and where healing can happen. Because the way care is provided is often as meaningful as the care itself.

I've been a patient at this clinic for about 7 years, I have been extremely pleased with my care…read more Marie is very thorough and is always up to date on the latest recommendations for medical care; I know how challenging it can be to stay up to date with all the changes, having worked in the medical field myself before retiring. On the other hand, if she feels that a visit with a specialist is needed she doesn't hesitate to make a referral. I've never been kept waiting more than a few minutes past my scheduled appt time and have never felt like I was rushed or didn't have time to ask any questions I had. She in fact spent at least an extra 45 minutes with me at one recent visit - I was much sicker than I realized and she recognized right away that I needed to be transferred to the ER. She made all the necessary calls, and kept an eye on my condition until the paramedics arrived. She is prepared to deal with urgent problems like the one I was having but also takes the time to go thru everything health-related at least every year and makes sure that I'm up to date on my vaccines, etc. I feel very lucky to have found such a competent and empathetic medical provider.

I've been seeing NP-C Marie Aryan at Lakewood Family Health for primary care for over a year now,…read moreand I feel lucky to have found her. As a newcomer to the area, I relied on intuition when choosing a primary care specialist, and in this case my intuition was right. It's great to be the care of a practitioner who sees the big picture, looks ahead and truly cares.