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    Golden Rule Group

    4.6 (10 reviews)
    Closed 10:00 am - 4:30 pm

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    Review Highlights - Golden Rule Group

    Jennifer was an added plus, she never kept you in the dark but was on top of things and made good on everything that was promised by the team.

    Mentioned in 4 reviews

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    Luxury Investments - Two cleaning fees! A$$holes

    Luxury Investments

    (5 reviews)

    Horrible company. They had the worst follow up for repairs and the building was dirty. I also…read morecleaned the apartment upon moving out and they charged me $1100 in cleaning and painting fees. They're fraudulent and dishonest.

    Added one extra star because Shahram was really nice…read more Management is not as responsive as they claim on their website. Maintenance requests take months to complete, they're not super responsive on their text lines or emails, etc. The emergency lines taped(?) above the mailboxes were basically useless when we really needed them. The only time the management company was actually on top of it was when we paid prorated rent for the month we were leaving and they apparently didn't know that we were leaving in the middle of the month. They would text and even send a paper notice about how we didn't pay the full rent.. despite giving 30 days notice in the portal as instructed and confirming with the leasing agent that we were allowed to pay prorated rent instead of the full month. They even sent a notice saying our rent would go up the next month (we'd be gone weeks before then). As for the apartment itself: it's definitely not "luxury". Not sure about their other properties but the one I was at was just an old complex with tons of issues. The photos usually look way better than the place actually does. Only two washers and dryers for 16 units that would sometimes have issues (eating coins, not working) and would take weeks to even months to fix. Apartment walls are thin and you can often hear neighbors talking. The paint they use is ridiculously cheap. Chips extremely easily, can stick to things if you're not careful. They charge the full painting fee (I remember it was pretty steep) if you've lived there for 1-3 years. The cabinetry was old and would release sawdust, was painted over so many times that some of them would be hard to open. The windows are slats where you turn to open them up like blinds instead of regular sliding ones. Parking is a nightmare in there because of how poorly designed it is but the nice thing is that it's tandem. The only things I can really say that was good about the property was the fact that they did have nicer appliances than the pictures they had on zillow. The cleaning crew do a great job at sweeping up the common areas and keeping it relatively clean. Shahram was our saving grace during the entire process of applying, touring, and even stepping in to help when we had that emergency even though it was late at night. Overall wouldn't recommend. Definitely not for long-term, short-term is alright if you really need it.

    Reliable Escrow Service

    Reliable Escrow Service

    (11 reviews)

    Not impressed with Laurie and I've used about 75+ escrows the last 13 years as a realtor. You pay…read morethe premium price (about $2.5 per $1000) but you get budget service. Communication is not the greatest, and got a "I have more important files to worry about" when we could have closed Thursday or Friday, but ended up closing monday. Simple things like sending letters/checks that are important via USPS first class mail, when an important payment is needed in 2 days instead of 2 day or overnight, after sending to the wrong address the first time. I would advise looking elsewhere and if your a buyers agent press to not use them, especially in a buyers market as we are in.

    I had to work with Reliable Escrow because I was the buyer in a house transaction, and they were…read morethe lister's escrow company. I can tell you that they were always responsive and helpful as we started the transaction. Veronica, in particular, answered my calls and even responded to e-mails after hours. The really crazy thing is that she actually continued to help me even after we withdrew from the escrow after the house inspection. Pre pulling out, I had asked her about transferring out tax basis. She researched it and responded to me after we had already pulled out. Then, she helped expedite the return of our escrow check so that we could fund our next house that we immediately found. I absolutely recommend this team, especially Veronica, to anyone that needs an escrow company with incredible customer service. I wish the new lister was using them for our new purchase.

    Tiao Properties - Kitchen, dining room and living room. Just love the colors, textures, and that pearl chandelier!

    Tiao Properties

    (57 reviews)

    Silver Lake

    Please dont bother the property management doesn't care about the well being of his tenants a zumba…read moreclass opened up next to my unit sharing a wall and no matter the complaints from other tenants besides myself he's allowing this to happen the music is extremely loud people are Payton rent to live here no warning about this and just ignores texts calls etc

    Will Tiao and his team stand apart from the competition in LA. They have had years of successes in…read morereal estate sales, management, and development in key parts of LA. It is because of their sterling reputation that my partner and I entrusted Will and his team with our purchase and sale of three different types of residential properties: condominium, single family residence, and multifamily property. From our experiences, here are top three reasons why we recommend Will and his team and would use him again for our next purchase or sale: 1. Will is a great advocate when it comes to negotiating offers and counteroffers and in dealing with other parties. His stunning background in international trade policy and Hollywood comes into play here at the client's advantage. Will helped us strategize and obtain good outcomes on all of our sales and purchases. 2. Will is a great advisor. His strong local knowledge about the neighborhoods and local regulations is founded on his brokering, property management, and development experience in LA. From neighborhood safety, zoning, entitlements, easements, to landlord-tenant matters, we knew we could count on Will and his team to get it right. 3. Will is a great connector and has deep connections in the real estate industry. He is just one speed dial away if you need a solid connection to a handyman, a CPA who advises real estate investors, a real estate attorney, or a home staging specialist. We've consulted with everyone Will has recommended and have been happy with them all. Will and his team have handled all of our matters expeditiously and to our great satisfaction. We wholeheartedly recommend them for any residential matters in LA.

    Golden Rule Group - realestatesvcs - Updated June 2026

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