The way a man treats other people can tell a lot about his character. Having been a small business…read moreowner right here in this office building myself, I understand that running a business can be stressful and tough at times. I sometimes had to sleep in the office because I had nowhere else to stay, but I was more than happy to do so, though that might have violated the office building policy, so I moved into an apartment. My stay at the office building enabled me to meet other tenants and I found most of them to be pleasant, everyday ordinary people just going about their business. There was only one person who was loud, obnoxious, and rude: Tony! I had never met anyone like him before, and at first I was empathetic, as I know it's not easy to run a business because of the pressure, especially when dealing with shortcomings. Then I realized he might be an impossible case, and I had to accept the fact that he might not be able to change. You don't go around yelling and shouting at people, especially grown men and women in the office building! His anger is out of control, and he needs mental health support as soon as possible. Recently, I heard that his company is being asked to relocate and will leave the premises, and I'm not surprised at all because any normal person wouldn't tolerate his behavior. He must be a terrible boss to work for every day.. I'm glad the new tentants won't have to deal with him anymore, and I wish them all the best!

Very disappointed with the lack of professionalism and communication from this agency. After paying…read moremoney for a credit check and submitting all of the requested information, you would expect the basic courtesy of a timely response or at least an update on the status of your application. Instead, we were left waiting and repeatedly trying to get answers. When people are looking for housing, they are dealing with deadlines, application fees, deposits, and other important decisions. Ignoring applicants after collecting their money is completely unacceptable. The entire experience felt like a scam--collecting people's credit-check fees through Zillow and then failing to communicate with them afterward. Whether an applicant is approved or denied, it takes very little effort to provide a clear answer instead of leaving people hanging. I would not recommend this agency based on my experience. If you're going to charge customers money to process an application, then you should also have the professionalism to communicate with them and provide a timely response.

I was nervous about renting an IC Property unit because of all the negative reviews (not just on…read moreyelp) but they manage so many properties in Alhambra, it's hard to avoid them. But it was 2020 and I was more concerned about Covid than the reputation of a property management company. So I skimmed the reviews and though "meh, these sound like personal problems" and rented with them anyway. Little did I know I would be adding to their heap of negative reviews. Things can feel fine at first, but if a real issue ever comes up, don't expect support. If it's a leaky pipe, sure, they'll usually fix it fast. But when it's serious, it's a different story. They seem to ignore it until you give up or leave. And by "they" I mean the owner of IC Property Management & Investment, Ivan Campana. Several incidents involving violent tenant behavior have been documented with police reports and video. Ivan has been notified multiple times about each event (including by US mail). He'll say he'll handle it, but nothing changes. Nothing meaningful gets done, so you're left hoping the problem tenant leaves on their own. Otherwise, your only real option is to move out and find a management company with more integrity. It seems like Ivan avoids serious issues in hopes that the concerned tenant will just stop complaining or the problem will go away on its own. But it doesn't work like that. It may keep his inbox quiet, but it doesn't make anyone feel safer. Even his own employees say, "you can tell Ivan, but he won't do anything," and he's the owner. Those are HIS initials in IC Property Management & Investment. Meanwhile, rent keeps going up while you deal with erratic, drug-using neighbors, often in common areas. At times it feels more like a halfway house. This isn't the experience I expected moving to Alhambra. On top of that, here are a few other issues I've run into: - Poor ventilation in bathrooms - Old AC units (expect a high electric bill in the summer) - Extremely thin walls (I can hear my neighbors sneeze) - Rent goes up every single year - Water gets shut off randomly (often with just a text once it's already off) - No additional maintenance for long term tenants (peeling paint, falling hinges/knobs) - Bug issues

TENANTS BEWARE I've…read morebeen renting for over 22 years, and this has been one of the most difficult property management experiences I've encountered. In my experience, maintenance requests have often gone unanswered or taken a very long time to be addressed. When repairs are completed, the quality has frequently not met expectations. Communication has also been challenging. Responses have felt dismissive, particularly when responsibility for certain maintenance issues appeared to be placed on tenants. Efforts to follow up or escalate concerns have not led to clear or effective resolutions, which has been frustrating. In my experience, reaching someone by phone has also been difficult, and issues often feel unresolved after multiple attempts to communicate. I would encourage prospective tenants to carefully review all available feedback and consider their own due diligence before renting from properties managed by this company. In my opinion, this has been an unsatisfactory experience, and I would not choose to rent under this management again.

Bought second property and Eric financed our loan. We close in 28 days!! Eric is fast at responding…read moreand directing, not to mention, great rate !!!Highly recommending him.

As first time home buyers, we couldn't have asked for better support with navigating getting a home…read moremortgage loan and securing a favorable rate. Very quick and responsive over email and phone, which was great in a competitive market and they were very helpful in our preapproval process, even when we weren't guaranteed to go with Uni First Investment and were still shopping around for quotes. If you need to close escrow fast, you can count on these guys to help get you there from a loan perspective. Shout out to our amazing loan officer Emerson for staying on top of everything to help us close our first house in around 3 weeks time, from securing a lower mortgage rate to dealing with the endless back and forth with lenders as we raced to the finish line on paperwork! Loan was successfully funded and we were able to close ahead of when we anticipated at the end of the day. I appreciate that they are truly here to help and did not feel haggled on at all. Please reach out to them for your mortgage needs!

Beatrice is very unethical person and I wonder how she can be an escrow officer. Overheard she…read morecalled me all kind of name in the book. She charged $40 notary fees cash when she did not perform any...

Beware ! Do Not use this Escrow. Very unprofessional !…read moreThey took my fee. Doesn't even listen to your concern at all. No question can be asked. They are too busy to answer it. On date of signing, I see no sign of the person who handling my case. No explanation whatsoever. No witnesses. Just come and sign the paper and that is it ! At some point, I really ask myself what kind of thing I am dealing with! They handle your case in the very last minute. Try to request everything from you and expect you to submit within 24 hours before Escrow closes. How professional !!!! Horrible, horrible, horrible !!! Important thing needs to say it thrice. Seriously !

Mike and the Chou team was great to work with. They are friendly, thorough and very diligent with…read moretheir work. We love how organized they are with the entire process. My client couldn't be happier with a speedy and Smooth Process with them. Thank you Chou team for giving my client this opportunity to be a first time home buyer.

I had an exceptional experience and professional service in working with Mike Chou to sell my home…read morein Alhambra and here is why you should work with him, too! So, I actually found Mike through ChatGPT when I searched for top agents in the area, Mike came up first. After reading his reviews, I reached out, and from that very first call, he was exactly who he said he was: professional, kind, knowledgeable, and easy to talk to. I had interviewed a few other agents, but knew Mike was the right person to work with based on his track record and his kind demeanor. Selling my first home was bittersweet, but Mike made the process feel steady and manageable. His communication is honestly next level, always responsive, proactive, and patient, especially when walking me through paperwork and answering my (many) questions. Even coming from a commercial real estate background, I can say residential is a different world, and Mike handled it all with ease. Mike is a great agent, someone you trust, and someone you want in your circle. He is 100% authentic and sincere. I highly recommend him, you will not regret working with Mike.

We love working with Nicoletta and her team the past 7 years! They are responsive, professional,…read morecommunicative, and ensure both tenants and property owners are happy! Highly recommend Maximum for all your property management needs!!

I inquired about a unit being shown by this company through Zillow, which completely failed to…read moremention that the property is undergoing a full remodel. (Which in itself is not a huge deal since this is common in LA) The assigned agent couldn't show up for the tour so Instead, they sent someone who knew absolutely nothing about the property. When I sent photos of the unit to ask for clarification, the agent's text response was incredibly dismissive, unprofessional, and snappy. I then had to explain WHY I was confused and instead of apologizing for her rude response she simply said "good luck in your search" This company needs to update their listings with accurate details and train their agents on basic customer service and decorum. Good luck with your business

Zero stars if I could. Took this company to small claims court over their shady billing and won…read more LBPM / Ideal Property Management consistently overcharged for basic maintenance (like $250 for a smoke alarm battery) by funneling jobs to a contracting company owned by the same people running LBPM--a conflict of interest they failed to disclose. The day-to-day management was just as bad. Robert Ha was unprofessional and disrespectful throughout our time with them. Even three years after cutting ties, their passive-aggressive behavior continues: they tried to force me to drive to their office for a utility refund check by emailing a scan with the amount whited out. Turns out the check was for $1.37. They are petty, dishonest, and completely unprofessional. Avoid them at all costs.

I have only had 2 weeks worth of interaction with this company and it was ABSOLUTELY HORRIBLE! SAM…read moreWU is dishonest. He tell me one story & tells the owners another. Jesus & another of their worker ( which I don't know his name because I didn't bother to listen to) are VERY INCOMPETENT! When ever I had a question for Jesus his answer was always "I don't know". They painted a unit in Rosemead and here are the pictures....they did a DESPICABLE, INCOMPETENT & DISGUSTING JOB!

Professional representatives Knowledgeable employees…read moreVery easy process Good communication

Amazing and professional experience with their services. They managed to fill a vacancy at my condo…read morein one week.

Excellent service from Alba Moy. Not only is Alba great at solving problems, she is humble,…read moreorganized, multilingual and very personable. I always have confidence in Alba's ability to get things done so her office is my first choice for escrow service. I've used many others and can distinguish between their services. I appreciate that the office is local to my clients and that she can speak various languages. She has over 30 years of experience in escrow services so she knows her work. I also appreciate working with an independent escrow. Some escrows are not independent, they are owned by the broker. This means they side with the listing agent. But not Moy Escrow, they are truly independent and work for the benefit of both sellers and buyers. And I don't have to worry about non-independent escrow language snuck into the opening escrow documents that benefit only the seller.

One of the best escrow companies I've worked with. I'm a realtor and I always recommend Moy escrow…read moreto my clients. Very professional and they always respond within a few hours. If you have any questions just give them a call. They answered all my clients questions and handled their buying process with great care. They really care about my clients investments. The price is also great. Good deal. If you're looking for a trustworthy and high quality service, this is the place for you. Alba is great. Her assistant Victor is also very helpful. Handled everything with care. Super professional. You will not regret it.