Extremely professional, punctual on time, and communicative. Let me know when each tech was coming and sent a photo of who to expect. Also had a very affordable quote compared to competition. read more

I hired these clowns to replace our heating system (2 HVAC units) and rework some ducts. We have had issues with uniform heating throughout our zones since we had the new system installed. I have been contacting GVHAC for the past 3 years trying to address these issues, trying their suggestions, and monitoring the results. We have some rooms at 85F while others are 68F on the same system in different zones. When I called today I asked if the support person wanted to know my address so they could look up the system. He told me he was finishing up another customer and would look at it later and instead asked me to describe the issue... over and over... with more and more detail to the point he just recommended a floor damper on the room that's too hot. What a worthless company. Absolute trash. read more

We were all around impressed by Golden Valley Heating & Air! When our AC and Furnace were damaged beyond repair, this team was quick to come out and provide a quote for new units, and explained our options and potential upgrades for us to consider, while not being too sales-y or high pressure in any way. The installation team was very courteous, professional and efficient. They took extra steps to protect our home during the install process and did a great job explaining all the features of our new AC and furnace as well as answering our questions. Highly recommend!! read more

Immediately 5 stars - we lost cool air while out of town. Had a bigger local company come on Monday and told me not to waste my money to fix, just replace both AC & furnace (while using some sketchy sales tactics and fear mongering). Eric at GV fixed the AC in 20 minutes, was so professional and helpful, and gained a customer for life! read more

My first experience with GV Heating was about 6 months ago when my condensation line was plugged and caused a significant flood behind my furnace. They came the same day and found the problem and got it fixed. My most recent experience with them was after I discovered they are a Lennox dealer (a friend highly recommended I go with Lennox so I had checked Lennox's website and saw GV was listed). Since they came to my rescue once before I gave them a shout. Scott came the following day to give me an estimate on a new furnace and air conditioner. Just over a week later my new system was installed. The installers were prompt, courteous, and knowledgeable. This is the kind of service that keeps me as a customer into the future. read more

Golden Valley Heating & Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Crystal, Minnesota

My neighbors 25-30 year old furnace went out while on vacation. I recommended Golden Valley Heating and Air which I have used several times. They came out the next day, did a temporary repair and suggested the furnace should be replaced because the full repair and parts needed would not be cost effective on the faulty old furnace. They charged only a trip charge for this repair. Several HVAC companies were called for replacement estimates. Golden Valley Heating and Air's estimate was close to the others but they were not pushy, could do the install quicker and had the best ratings. The furnace was replaced 2 days later. The workers were professional and kept the area clean. I have recommended Golden Valley several times to neighbors and so far the end results have been positive. These neighbors are still talking to me and have started referring others to Golden Valley. read more

Our furnace and ac was installed by GV Heating & AC in 2013 and just now decided to get a checkup. Tom T. from GV could not have been better to work with. He explained everything he did and gave us great advice for some things we should do in the future. I highly recommend you call them with any HVAC needs. read more

Golden Valley Heating and Air's technician Phil was amazing. Prompt, knowledgeable and informative. He showed me exactly what he did, never trying to sell me a new heating system. The service provided far exceeded my expectations. When it DOES come time to replace my furnace, I will turn to Golden Valley Heating and Air. DEFINITELY had the impression of a company I can trust in the future. read more

Purchased furnace and had central air installed some years back. They arrived and installed as promised. They were respectful of property. I purchase filters each year from them as well. Office staff is friendly and helpful. Will continue to use for service. read more

OMG! It went great! Tom was outstanding. He called as he was on his way and arrived perfectly on time. 3 weeks earlier, I had called another AC company to fix my AC that stopped working, and that previous company messed it up. After this earlier company "fixed it", my AC still wouldn't cool down properly, it leaked constantly now to boot, they left exposed wires and a dirty condenser (which is likely what caused the problem to begin with). This previous company wouldn't come back to fix the problems (leaking AC, wouldn't cool properly) and then wouldn't return my call. So I then contacted this company, Golden Valley Heating and Air, for an AC & Furnace Tune Up and they outdid themselves. Not only did they do a great job on the tune up, but they also fixed the issues that that last company caused and broke, Tom, the technician who showed up, was extremely knowledgeable and friendly, and very non-assuming. He was very kind and patient, and took time to answer my questions, and walk me through what was wrong, and what my options were. He ended up doing a bit more extra work than what is included in the routine tune up, and he only charged a nominal fee for doing so (it was very fair, and it was definitely needed!). As it is, he has to order a couple of parts and come back another time, and I am not charged another trip charge, as it's a continuation of this job. Again, very fair, and it's a nice surprise! This company is the one to use and keep. They have a customer for life in us. My recommendation to you, Angie's List Readers: To get the best value, call them and set up a Routine Joint AC & Heater Tune Up Appointment (do both at the same time and save some money, $169 total for both at the same time when I did it). It might not be an immediate appointment (they are a great company and in demand - my appointment was about 11 days out). And during their appointment, along with the tune up, they will access your AC and/or Furnace needs, and if, and only if it's needed, they will recommend what is needed, and then you decide if you want to do it. Then I would also recommend for you to do this routine AC and Furnace Tune Up every year going forward, and likely miss out on any unexpected and expensive repairs. If you need a new AC and/or Furance, I would also recommend this company. Plan it in advanced, and try scheduling it during a slow time, and save a ton. Thank you GV Heating and Air! You restored my confidence after the previous bad experience I had with another provider. read more

We bought a townhome for us to use that had been a rental for several years, ugh... We were only going to be available for a few days because of travel and called them a couple weeks in advance to get a tuneup and inspection and they made sure to fit us in. Tech came, actually arrived early, was respectful of our home, did a thorough tuneup, gave me a rundown on condition of equipment, settings, etc., replaced a couple filters at our request(no time to go to Home Depot). Totally comfortable with their tech and work. Never once tried to up sell, say something is going bad, etc. and we do not have very new equipment. Will certainly have them back to service A/C in the summer or anything else in the meantime. Tuneup was cheaper than Centerpoint, and we have had their service plan. read more

A/C unit was not turning on. Called GV H&AC based on a family freind's recommendation. The tech (Heath) showed up and promptly got to work. He quickly diagnosed the problem and repaired the unit, as well as went above & beyond to check for things that might have caused the failure in the first place and even cleaned the outdoor unit. Pleasant fellow, and no-nonsense. Would definitely recommend giving GV H&AC a call if you need service or repair. read more

I wish there were a way to give a 10 star review. My experience with GV Heating & Air was great! Brian the owner was nothing but friendly, honest and a pleasure to work with. I obtained multiple quotes and could have easily gone with a different company before meeting Brian, but I knew I had to hear his pitch and, boy am I glad I did! Not only was his quote much less than others, he didn't try and nickel and dime us on extras that we didn't need. The overall installation process of our new furnace and AC took only a day. The guys that installed were friendly and informative and very efficient. Everyone at the GV Heating and Air company has answered all my questions in a timely manner and are nothing but friendly. If you're looking for a trustworthy, family owned HVAC company, look no further. GV Heating and Air has you covered! read more

Been a long time customer, however after a recent service trip this fall, we will no longer use Golden Valley Heating & Air. Technician caused significant damage to our basement flooring due to unplugging our condensate pump causing a slow leak over several weeks. When finally noticed we had a return visit to confirm. When confronting service manager Dennis- met with zero resolution to matter, unprofessionalism, and several excuses for his delay in responses. I was refused the opportunity to speak with ownership and the liability aspect was simply tossed back in my lap as homeowner as that his technician refused any such actions, and it was noted I could have unplugged unit. Essentially their word against mine as the homeowner... even though I have video surveillance of technician clearly plugging in his shop vacuum to the outlet that pump is normally plugged into. I would strongly encourage anyone considering GVHA to closely supervise their technicians coming onsite, or to have surveillance footage of work being performed. If zero stars were an option I would leave... as the lack of customer service displayed by the service manager was greatly disappointing, not to mention the lack of involvement by owenership with front line customers in these scenarios shows their lack of interest in client base. read more

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Called for a repair and tuneup. They were friendly, prompt and fair. Phil did a great job and I'll definitely keep their number for future needs. read more

I can't say enough good things about Golden Valley's repair of our air conditioner. Our AC system died in the middle of a hot weather streak. The company that installed our system as a subcontractor on a remodel wouldn't return my calls or messages about fixing the system. When the installer won't help you repair the system in a high volume repair time, you are pretty much screwed, especially when the system they put in is a less common brand. Enter GV. They were willing to squeeze us in. Their first repair try didn't work and the repair guy was really clear that if it didn't work, they wouldn't charge us (even though they were out $400 in parts). He returned two more times and put in different parts as he tried to learn our unusual system with downloaded schematics. Every time we scheduled a visit, GV was prompt in answering our calls and really clear in communicating timelines. When he finally got it fixed he knocked about $300 off the bill because of all the waiting. Unbelievably generous. The guy who did the work, Phil, is my idea of a hero repair guy. He was incredibly hard-working, dogged in committing to getting the job done, and showed incredible integrity in handling the cost despite the hassle of continually returning to our house. Way to go, GV Heating and Air! Like another reviewer said, I would give them 10 stars if I could. read more

I should probably give a 5 star simply due to price. I called deans plumbing first as I pay them for their deans club service (10% off work and free travel charges for inspection). Deans told me over $900 to replace the blower motor. So I looked up the unit and the price was $180. Ok so for 1-2 hours of work I was being charged $720? Apparently doctors saving lives should get paid less than a guy who went to trade school..... So I called a few companies to get estimates and ended up with GV. They gave me an estimate based on what I told them and waived the travel charges as well. Came in just over $400 so I saved $500 just with a phone call. My only qualm was the fact that I couldn't call the technician (I tried and he didn't respond) and he never called me to confirm the work before he started. Just a courtesy as I wasn't at home but it makes me feel better with better communication. Overall good service. I will most likely be a repeat customer. read more

Knowledgeable, creative, AND budget-friendly We were lucky enough to have time to research our furnace & AC replacement in May. We found GV H&AC through Costco. Of the 3 quotes we got, Brian from GV H&AC was not only the lowest by over $1000, but he found a creative solution to our needs that the others did not. The installers were prompt, knowledgeable, and very helpful. This business is a keeper! read more

Great service! My AC wouldn't turn on. I realized the breaker kept tripping. I called GVH&AC. The tech was right on time and very pleasant. I have a very old AC unit and he immediately got on the ground and looked underneath the unit. He asked if I had a hose. I hooked up my hose and he gave the bottom a good cleaning. The coil condenser was plugged with cottonwood seeds. The AC unit was overheating because of the cottonwood and causing the breaking to trip. He gave my old AC unit new life. I would highly recommend GVH&AC. read more

This morning my furnace stopped working. I checked on Yelp for a recommendation for HVAC service. I selected the number one recommended which was Golden Valley Heating. I called and was told they would be out within the next two hours. The tech(Heath) arrived in a little over an hour. Promptly identified the problem as the "induction fan" and said he had all the parts he needed to fix it. The bill would be about $400. In a little over an hour he had replaced the fan, filter, cleaned and tested the burner. The bill end up being $360 and all is well. read more

I wish I could give them 10 stars. From the beginning of my experience, with the initial call, to the end result. Hands down, the best experience I have ever had dealing with anything with my home. The technician, Heath, was kind, knowledgeable, thorough, and professional. This was my second service call to see what was wrong with my furnace (my financing required 2 opinions). I'm so glad I did my research and contacted them for the second call. I was able to get my furnace repaired for a fair price and very quickly. If you are in their service area, just go with them! read more

My hubby and I hired Golden Valley Heating and Air Conditioning to replace our HVAC which was completed on July 19. I did some research before choosing this company as I believe hiring a good reputable company for installations is just as important as purchasing a quality product. We dealt with Scott, one of the owners who was a pleasure to work with. The installers Darryl, Josh, and Justin were wonderful. They were at our house on time and did a very nice job as well as being very helpful in answering any questions. Today, we had the city inspector out which is the norm and he also mentioned that Golden Valley is a very good company with longtime employees, that care about their customers. I highly recommend Golden Valley Heating & Air Conditioning especially when you are dealing with installing or replacing a larger investment. read more

Great service, fair pricing, on time. I have used GVH&A for several years to do furnace certifications when I am listing a home for sale. Very satisfied with the quality and service my clients have received for many years read more

We were absolutely delighted with Golden Valley Heating and Air Conditioning. They are honest folks and stand behind their work and employees. Definitely a win win company. I would not hesitate to recommend them to family and friends. read more

I've used GV Heating and air a few times at our place of business. They have always been efficient, communicate well, and fair. Can't ask for more than that! read more

I was connected with Golden Valley Heating and Air through CostCo to replace my furnace and A/C unit. They responded two days before what was quoted (CostCo told me someone would call on Monday or Tuesday). We received a call two days early, on a Saturday, and they scheduled a time to come to the house the next day, a Sunday. Barb was great, friendly and was able to give us individual pricing for each item (something that was a problem with two other companies we talked with). The install went great. Because it was such a large and uncharacteristic payment we had to get it okayed by our financial institutions. Dennis and other folks in the office we extremely patient and pleasant as we got our ducks in a row. I can't thank the team at Golden Valley enough. I absolutely recommend them! read more

Had these guys do two expensive installations at my home in the last few years. The installs went well. Called them this year with a small project request (moving the coolant line) and was told it would cost $4000 because it isn't a job that's worth their time. Yikes. Will permanently steer clear of these guys and would not recommend them. read more

Golden Valley Heating and air put a new central a/c unit in my home about a year and a half ago. The salesman(Doug) was very quick with getting an accurate quote, and the install guys kept me informed as they were installing the system. read more

24 below and my furnace went out. They were here in less than half an hour! It ended up being the regulator for the main gas line to the house, but the tech was super helpful - sorry that I do not remember his name. Very impressed with the service! read more

We had our existing furnace and AC replaced this Monday. The installation was flawless, the guys were on time, and very professional. They started immediately upon arrival and worked steadily through the day. Prior to beginning the install they walked me through the entire process, they were very patient in answering my questions. After they left I turned on the AC.....talk about quiet......I went out side every so often just to listen and make sure it was running. My old unit sounded like a turboprop right before lift off. I'm actually looking ahead to winter to see the improvement of the new the furnace over my old one. It's a good feeling to know that I made the right choice selecting GV HTG & AC. read more

As a small business owner I really appreciate what these folks did for me; on several occasions. They have been fast, on time (if not ahead of schedule), and have saved me money by not giving me bogus excuses or trying to upsell me. I've used them at both my business and my house. 100% satisfied. read more

Recently called Golden Valley Heating and Air Conditioning to find out why our furnace stopped working. They were very thorough in their investigation and repair work, including putting a cap on the furnace to make sure no more birds find their way into the exhaust fan. Everyone I talked to was very friendly, and a bad situation was made much better with their help. I highly recommend this company. read more

Had a great experience with them. Furnace was becoming increasingly loud over the last couple of weeks. Got so loud, I had to turn off the furnace a couple of nights ago (with still freezing weather in Minnesota). Called them in the morning and they had somebody out that day. They initially gave me a two hour window of 1-3, but the person was there right at 1. He diagnosed the problem in about a minute and headed out to get the replacement part. Came back and had the furnace fixed in a very short timeframe. Rates were very reasonable. More importantly, technician was very good and trustworthy. Highly recommended. read more

Excellent service and got my problem fixed right away! A/C stopped working during a hot humid spell of weather. Service tech. came out and was right on time (even a little early) and was able to quickly diagnose the issue with a capacitor and replaced it and tested the system. He was very knowledgeable and I was happy that the service call fixed the problem and I didn't need to buy a brand new A/C unit! Very honest and I would recommend. read more

I did a bunch of online estimates to find a certified tech for my furnace, which needed a servicing and city of Minneapolis inspection as mandated by a purchase agreement when selling a home. Golden Valley heating/air came back cheaper than all of the others, licensed or unlicensed, at $149. They were professional on the phone, came out within a week of the initial call and the service/inspection were done quickly and the 'all good' paperwork was provided with the payment. Thumbs way up! read more

Extremely pleased with service. Have been assisting us with new furnace and a/c unit for over 3 years with any issues. Excellent service, great team! read more

Recently had a furnace go bad. They gave me an estimate, came out and did the work ASAP and everything is great. What else can you ask for in the middle of winter? Thanks! read more

We've used GVHAC since 1996, when they replaced our furnace and A/C. Today, on the first awful hot & humid of the summer, our A/C wouldn't come on. Within 2 hours they had fixed the problem - they really take care of their customers! We've probably had them out 4 times in the past 20 years and their service people are friendly & professional. We recommend them to our friends - and my daughter just used them to replace her furnace last winter. read more

I moved into my house about 13 years ago and the AC has always worked perfectly. I had never had to call an HVAC company but when my AC didn't work this year I called because they were near me. My appointment was booked quickly. The technician was friendly and professional. My bill was lower than I expected. This will be my first call for HVAC work in the future. read more