A couple months ago I was struggling planning my wedding and my honeymoon. My friend suggested I…read morereach out to My Magical Journeys to help me plan my honeymoon and OMG I wish I reached out to them sooner!!! Shawn went above and beyond and helped me find the cutest hotel within our budget, gave us a list of recommended places to eat, and even gave me a detailed map of Disneyland showing the shortcuts to the rides we wanted to go on. Vickee also helped with my hotel booking and they got us an upgraded room for cheaper than what we're originally quoted! Planning your honeymoon while planning you wedding is stressful but Shawn and Vickee made this whole experience super easy! I highly recommend them to everyone looking to travel. Thank you!!!

We were trying to book a spring weekend trip but all the hotel prices and trying to find the best…read moredeals on various websites with everything we wanted was a little tedious and kind of overwhelming. Magical Journeys helped us book it in no time and at a great rate.

I'm impressed! Over the years since this office has opened, I've noticed quite an improvement in…read moretheir customer service. Today I was there and had an excellent employee and she was very cheerful and helpful and guided me totherightpersonforassistance. The lady helped me with my DMV papers quickly and efficiently. Thanks for the excellent service everyone .

As someone who has been loyal to triple A, they were not helpful with adding an additional car to…read moreour policy. Jean wasn't very helpful when working with our budget and helping us find a policy that worked best for us and even gave us some attitude when we asked her financial questions. Had to find a different insurance and stop our insurance policy with Triple A.

My family and I have been taking Vegas tours for decades. You can't beat the low cost deal. Thank…read moreyou Nisei Charters!!

My family and I have used Nisei Charters to travel between Gardena and Las Vegas for many years and…read moreup until yesterday, had never had any complaints. They offer reasonable rates and had a good reputation for promptly arriving at destinations. The complete lack of professionalism that they provided yesterday, however, ensures that my family and I will never use them again. They completely mishandled a bad situation and made it worse. Our bus back to Gardena was supposed to leave Las Vegas at 11 AM. We were told to arrive at the lobby at 10:30 AM so that we could check-in and hit the road. Up until this trip, you could rely on Nisei Charters to have the bags loaded and the passengers seated ten to 15 minutes before departure time. When the bus failed to appear by 11 AM passengers began to call the Nisei Charters office. The calls went to voice mail because, despite having a bus driver working on a Sunday, the offices were closed. People left messages, including the staff at the California Hotel and Casino, explaining the situation to no avail. No one picked up the phone or returned calls. Fortunately, someone had the cell phone number of the company president. Unfortunately, she wasn't answering her phone either. Not until around 11:45 AM, did she pick up the phone and become aware of the situation. There was, apparently, a mix up with the bus driver and he was never informed of the assignment. Nissei Charters was sending another driver and all of us passengers were told that he would arrive between 6-6:30 PM. While this pleased no one, people were at least content to know that the problem was being addressed. The fact that there wasn't an apology or statement of any kind from Nisei Charters regarding the manner is unacceptable. What upset people was how poorly the company president managed the situation. It hadn't occurred to her to provide any type of food for us, despite having to wait an additional seven hours at the hotel. When asked, by the very helpful desk manager of the California, the best that she could come up with was that if a passenger ran $200 through a slot machine, Nisei Charters would provide a $5 voucher for the snack bar. That was the answer? Gamble more? You have 26 people tired, hungry, and ready to go home, and you're telling them that if you're only willing to provide for lunch if they gamble $200 in a machine? Not even at the restaurant, but for the snack bar? It wasn't until the company president was persuaded, either by the desk manager or by the growing anger among passengers, to give everyone food vouchers for the restaurants did it dawn on her that if you're stranding people for seven hours in a hotel lobby that you have to feed them. After waiting for nearly seven hours, we were informed that the driver encountered heavy traffic and would arrive at the California at 10 PM instead of between 6-6:30 PM. How were the passengers informed of this? Only because one of the passengers contacted the company president to inquire about a time estimate on the driver's arrival. If not for that call, all of us would have been uninformed on the bus' whereabouts. No announcement to the hotel staff. No announcement to the passengers. Only a call FROM A PASSENGER TO THE COMPANY PRESIDENT allowed all of us to become aware of the current status of the driver. The fact that it failed to cross the company president's mind that she should inform everyone about the delay demonstrates this company's lack of professionalism. We eventually arrived in Gardena at 2:30 AM. People had to cancel their plans on Sunday and many had to work on Monday morning. Nisei Charters inconvenienced a great many people and showed no remorse over it. Crisis management is just as important as promptness. While very strong in the latter, Nisei Charters is a complete failure in the former. I advise that people take an alternative means of transportation from Gardena to Las Vegas.

A general rescue for AAA when i called for service this morning... not newly and isolated for this…read morelocation. I was assigned for archive with PRO TOWING in Chino, CA. I locked out. I had my services with an unbelievable human being that went there extra mile ensure they battery service i requested was met advice and being expectations. Below is what i wrote for PRO TOWING ABOUT THE SERVICE... Excellent service most of the time; today, however, was extra special with a "battery-service" call through AAA. The service guy, SHARIF SAID was amazing. The requested service was not only fulfilled with great enthusiasm but with well-intended effort to ensure satisfaction of his personal service was experienced. It was a great joy and Ives me thrill to endorse SHARIF for active needing help. I tried to give him incentive / tip for his work and he would not take it. He immediately noticed as he tried to plug the jumper cable that the red/positive battery connector was the concern. It didn't cooperate when he tried to tighten it. He went beyond that and looked hot alternative solution outside the box to ensure it gets tighten and I'm able to take it for recommended replacement of said connector. I highly recommend SHARIF for anyone looking for service. Truly the value of the menders was met with great enthusiasm and care!!! Thank you SHARIF

Had to renew my registration, the wait was quick and the worker there was nice and understood the…read moreassignment. I had forgotten the DMV Paper, and they found a way to still make it happen. A quick visit and had my registration and new tag sticker within minutes. Avoiding the DMV is always great! 5*s.

I've being booking all my travel needs with Jessie since 2016 and she's nothing short of amazing…read more She has gone above and beyond anytime I needed last minute arrangements or booking future trips. She's very hands on and attentive, if there's an issue with anything, I can always relax knowing Jessie can handle it and get it resolved in a timely manner. We've booked rental cars, hotels and long distance trips with her and we've been 100% satisfied every single time. She's very open with you about what options are available and always looks for the best price! We will continue working with her for all our future travel needs! Thanks Jessie for always having our best interest at heart!

Happy Gal Travels was amazing while helping us book our Royal Caribbean cruise. She got us the best…read morerates and checked in with us from start to finish. She is also very down to earth and listens to what you want. Will definitely be going back for our future trips!

I have recently been working with Carol on planning a family vacation next year. She has been…read morenothing but helpful and a wealth of knowledge. When I first contacted her she answered her phone sick. I told her to get better first.. there was no rush since I had over a year to plan she didn't have to get back to right away. She contacted me within the week with locations and prices to get the ball rolling. AMAZING! Since then she has stayed within constant contact with me. I tried another travel agent and she said she would email me info. I emailed her, answering the questions needed to get started she text me back asking for my email again. I felt frustrated with her and in my opinion it was unprofessional. I will not go on another vacation without contacting Carol first. And will recommend her to all my family and friends.

I was traveling to Baltimore on a Medical trip with my Grand-daughter. Through Carol's Creative…read moreJourneys I booked 2 nights in the Embassy Suites at Niagara Falls, when I found out I had booked the Canadian Side I panicked, I called Carol and she was very helpful, talking me through the pros and the cons, and I did have my passport. She told me if I'd like to change she could arrange that for me and I was to keep on driving while she worked some magic. Happily when told me about the Canadian side of the Falls, through her own experience, I was convinced and settled down that this was going to work out great! I use Carol for every travel now and she's always there to walk me through or even help me do the bookings! She's great, give her a try, you'll be glad you did!

I came to DNExpress after a long, exhausting road. I'd been trying to get my Mexican nationality…read morerecognized through the consulate for a long time, and kept hitting a wall -- denials, shifting requirements, and no clear path forward, even after I'd done everything asked of me. I was ready to give up. But this was never just paperwork for me. My wife's U.S. citizenship is still pending, and the truth is none of us know for certain what the future holds. Securing my own Mexican nationality was how I made sure that whatever happens, my family stays together -- that we always have a country we can call home, all of us, side by side. That's what was really on the line. DNExpress took the case on and found the route that actually worked. Mine was not a simple case, and the rules themselves seemed to shift under our feet more than once -- but every single time the ground moved, they adapted and kept trying to help me the best way they possibly could. Were there hiccups along the way? Of course. But through all of it, I never once doubted that they genuinely cared about me as a client and about getting this right. That kind of care is rare, and you feel it. I'll be honest -- my case involved so many follow-up calls that several of their staff now know me by name. I don't know if that's a good thing or not. To the team reading this: lo siento for all the calls! But please know I saw every bit of the effort and care you poured into my case, and I'm more grateful than I can say. The result speaks for itself: my Mexican birth certificate arrived in the mail, and I'm now officially a dual citizen -- something years of trying through official channels could never produce. For anyone with more than a document on the line, for anyone fighting to protect the people they love, these are the people who can get it across the finish line. To the whole DNExpress team, from the bottom of my heart -- gracias.

I have been able to obtain my dual citizenship it was a breeze I only waited a Month to obtain it…read more I'm working on getting my INE I've waited over a month and still no update. (I followed up today) Once I receive feedback on the status of the INE application I will update the review to 5 stars. (Pending update on INE 3/27/2026)

The service is super friendly and helpful! A couple of friends and I wanted to go on a quick trip…read moreto Seattle, but us being full time students, we didn't want to have spend time planning it ourselves. We were helped by Bessie; a sweet, professional, and considerate travel agent. She not only took it upon herself to ensure our trip went smoothly, but she also offered to give us recommendations throughout the trip.