Although surgeries are not fun, Goleta Valley Cottage Hospital took good care of a family member…read morewho needed a knee replacement and an overnight stay. The team was friendly and caring. Greeters at front door were welcoming and supportive. Nice facility with natural light.

Completely unprofessional and dismissive male ER doctors. I came in with unilateral numbness down…read morethe entire left side of my body - before even asking me anything he said "let's get you out of here bc we don't want expensive testing you're probably just stressed or on birth control" WHILE RUBBING MY LEG. Disgusting the only redeeming thing about this place were the female nurses. Front desk was also rude. This is exactly why women don't trust the medical industry. He also asked me if I "come in to the doctors often" as if I'm a hypochondriac. I haven't been in 2 years because these experiences are traumatizing. Do some sexual harassment training because women don't want to be touched on the thigh without consent.

I went to the emergency room with extreme pain. Dr Emily Barrett was dismissive and rushed. When…read morethe initial treatment did not work she refused to speak with me again and discharged me. I am not a frequent flyer at the dr or emergency room so being treated so poorly was a shock to me. I was discharged in extreme pain with no recourse. If I can't get severe pain treated at the hospital where am I supposed to go? If this wasn't inadequate care and early discharge I don't know what is.

I love this ER. It's clean, has a spacious waiting room, and friendly staff. The physicians are…read morevery skilled and listen to the parents concerns/needs. The wait times are usually reasonable. It would be nice if Cottage had a children's waiting area or ED, but since they don't, this is the hospital I usually take my kids to.

Avoid this clinic if you're not already a patient…read more Do not come here for vaccines unless you're an established patient. We scheduled appointments for both COVID and flu vaccines because this was one of the few clinics offering COVID shots for 2-year-olds. After arriving, we were told they couldn't administer COVID vaccines and could only do flu shots. What they didn't tell us is that you must be an established patient even for flu shots. Instead of a $20 vaccine covered by insurance, we were charged: $140 for a new patient "establishment" fee (never disclosed in advance) $25 for vaccine administration $20 for the actual vaccine A simple visit that should have taken 10 minutes at CVS turned into a two-hour ordeal and $185 in charges. The staff seemed confused and unprepared. Save yourself the time, frustration, and unexpected costs -- go somewhere else.

Rebecca Huerta -Sussman…read more 28 minutes ago June 16, 2025 Hello. I am writing a review of the Goleta Neighborhood Clinic and the operators who take questions or assist the patient with many issues like pharmacies, etc. I go to the Goleta Clinic on Calle Real. My doctor is Dr. Dennis Baker. I cannot say enough to complement this physician I see on Mondays. I have had other physicians at the Goleta Clinic and they have all been good, however, Dr. Baker is by far the "best" Internist I see that I feel "very" comfortable, at ease and trustworthy. He is a patient- friendly physician who always treats me with dignity and respect, and I can discuss any issue I may have at the time I see him, and I respect and trust and feedback he gives me regarding any health question or other subject. He listens and he does not have a "God-complex" that many physicians often exhibit. He is a great asset to the SBNClinics. The operators who take calls for the Clinics I have found excellent, and they have often helped me navigate the pharmacies lack of cooperation, and relay information to the provider when he/she is not present on a given day. Kudos to them! And Kudos to the Medical and Office Staff of the Goleta Clinic. They are always kind and helpful. I always feel welcomed and understood even though on a certain day I may feel grouchy. Thank you to all of you who do such an excellent and much needed service. : )

Excellent care, like Concierge No wait on a Saturday morn…read moreand Dr Brasherian was kind, answered all questions and made me feel empowered again over my health and ability to heal. In past Dr Mellon has shown the same courtesy, knowledge and care We love these guys!

got appt, had to cancel, i called 2 days before and put on hold before you even say anything 4…read moretimes, finally got through after 2 days, i cancelled, Mia is the rudest, after looking at their rating I made a smart move

I had my first appt with Dr. Morf this morning and am thoroughly impressed. My mom has been…read morehounding me for months to set up an appointment and establish myself as a patient, but of course I waited until I'd been sick for two weeks and already been to urgent care to try and get in. I got extra lucky and called right when they happened to have a cancellation and was able to drive right over and be seen. The front office ladies are kind and professional, the office and clinical areas are clean and modern, and Dr. Morf was fantastic. I expected a quick visit since they were squeezing me in and only addressing the cold/cough I've been suffering from for the last couple of weeks, but he spent close to 40 minutes with me; he went over my entire health history and family health history and got to know me before even checking what's up with my throat. Turns out I have bronchitis so not a lot he can do, but he got me set up with their patient portal and promptly sent me a summary of my visit and I encouraged me to call or message with any questions or concerns, or if my symptoms worsened. My prescriptions were called in promptly. I am happy to pay their $250/year administrative fee to get this level of thorough, conscientious care from my physician and his staff. You can bet I won't be going anywhere else!

Our entire family received our care here for years. Paid the concierge fee of over $400 but the…read moreproblem is there is not even basic service! The previous reviews mentioning rude staff are accurate. They don't always ask for your insurance card or they're too busy to take it. So you may get a bill six months later for the visit, full cost, from their billing service. If you call the office and complain, they'll say we don't have your insurance card on file. Do they call you or does the billing department call you, like one would assume a concierge practice would do, prior to billing the insurance? No. Since the we received the bill from their billing department six months after the visit, if the billing department refiles the claim with insurance this time, the insurance will deny the claim because it was submitted too late... Not sure what the problem is, front staff or billing, but this scenario happened twice to our family in the past year. Told the office staff we were taking our business and concierge fee elsewhere. Of course the office sent a letter saying my calling to complain about the billing issue was abusive. What's abusive is the way the staff treats patients. We're already paying over $400 for concierge fees annually, plus our high monthly health insurance premiums, our deductible, your office doesn't ask for my insurance card and then bills me six months later for the full price of the visit, over $200, and they don't think the client is going to be a tad upset?