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    Verizon

    Verizon

    (24 reviews)

    $$$

    I have been using Verizon as my cell carrier for over 25 years. Whether it be a phone upgrade,…read morequestions, or service issues the staff has always been very knowledgeable and helpful.They once gave me a better plan for less money without me even asking for it. I have also been very pleased when calling for online technical support, or building issues.

    Got a quote online. I was interested in signing up but decided to go in to the store as I like…read moredoing these things in person. Since I got a quote online, I went in knowing what plan I wanted, the phones, and knew the pricing. The manager did not want me to get the plan I asked for. I was very clear of what I wanted but I had to repeatedly tell him this. I had to keep telling him I was sure of the plan I wanted because he kept insisting I take the higher priced plan. He proceeded to start the process to sign me up, and when he gave me the quote and paperwork, it was made out to the most expensive plan and with a tablet I did not ask for, need, or want along with watches that I also did not want. I told him AGAIN that the plan he kept talking to me about was not the plan I wanted. I wanted the most "affordable" plan they have. I told him to please redo the paperwork to reflect the plan that I told him I wanted over ten times and to take out the tablet and other crap he added that i didn't want. He told me he would not do it for the plan I wanted. This is predatory behavior and I would not recommend anyone come to Verizon. He obviously wanted to make a sale and only cared about the sale and what he needed as an employee. He did not care for me at all as a customer or my needs. He understood exactly what I was asking for and what I wanted. But he decided to ignore me and my needs as a customer so that he could meet his goals. Imagine what he does to elder people or those not knowledgeable with this type of behavior or those who don't pay attention. NOT OKAY!!

    XFINITY - I signed up for this yesterday. What a joke it's asked me to pay again  . They tried to reset it which failed.

    XFINITY

    (149 reviews)

    Downtown

    If you enjoy having all your precious god given rights to you time, to be railroaded & high jacked…read moreby Xfinity, then this is your company. An hour & a half on the phone ; an hour & 1/2 of MY TIME which I will never get back. These jerks had the stupidity & audacity to destroy my day. I was as unable to get to any of the important things on my to do list. So kudos to Xfinity. They destroyed my day, and this is not the first time! I now officially abhor tv, and anything to do with it! THANK YOU SO MUCH XFINITY!

    They never showed up to my installation appt 8-10. I received a text that he's on the way. Then I…read morecalled an hour later when I didn't hear anything. The chat told me 4 different answers , system glitch , i have to reschedule, tech tried to call but assured me they would be there, mgt is aware. I call and speak to a live person and was told they rescheduled my appt. I made the appt 5 weeks ago. The technician NEVER knocked on the door or rang my bell. I was sitting there the entire morning while being given the run around. I even reached out the night before to make sure they had the right phone number and it's on my chat log. I ended up going to the local office and cancelled my whole account. If you're treated this way as a new customer Id hate to see how they treat established customers. Do the technicians actually get out of their vehicles or do the claim to call to end their day early ? I'm warning as many people as I can to run. Horrible customer service.

    Gonetspeed - isps - Updated August 2026

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