I was with a security company for many years and was dissatisfied. Recently, I went with Sterling Security and the owner came to my home to assess a new system. He was through, honest, and professional. During the installation, the crew was efficient and cleaned and vacuumed up any debris. At one point, I accidently set off the alarm system and within seconds I received a phone call and police came to my home within about 15 minutes. I would highly recommend Sterling Security over a large corporate security company. JF read more

I recently used Sterling to install a security system in my new house. They came highly recommended from several families and I very quickly could see why. I called for a quote and within an hour received a call back from Pete. Pete was very informative over the phone and came out to my house the next day. He listened to what I was interested in by way of security, performed a very thorough walk through of the house, and made recommendations unique to each entry point, with detailed reasoning for why he was making the recommendations. It's clear he not only knows his stuff but is very passionate about what he does. The installation also could not have been a better experience. The two guys who installed everything were as helpful and professional as Pete. They gave me a very detailed walk through of the system and how to use it once everything was installed. I really felt like I had family members in the house who were invested in keeping us safe. The system is very easy to use and brings us peace of mind. We also accidentally set the alarm off and we received a call immediately. The company also called a couple weeks after installation just to check in. I cannot recommend Sterling enough! read more

Our security company consistently raised their rates over several years. A few neighbors had Sterling signs at their homes, so I gave Joe a call to see if he wished to evaluate our home for a new system. He gave us a fair price and agreed to install a new, upgraded wireless security within a short period of time. On the installation day, two very pleasant gentlemen arrived on time with Joe and promptly went to work. Not an easy job, as the original wiring was quite involved and they had not seen the home before this. The work was accomplished in a timely and professional manner, the worksite was left clean and free of debris. It was a pleasure doing business with Sterling, and not being one to give false praise, I would recommend them without hesitation. Harry and Susan B read more

Wow....so I spend over 5k on a home security camera system. After one year one of the cameras THEY INSTALLED goes bad. No warrantee, I had to pay $400 for a new camera. Now I've had Walmart and Costco systems last much much longer....smh need a camera pointed at sterling, they are the crooks! read more

Horrible owner and business practices. My wife has had an account with this organization for 10 years. When a battery for a sensor went she was quoted a couple of hundred dollars to change this. A few minutes later and using a $5 battery, I did the job. The chime stopped working on the system so I called and spoke to the service center. They did not know the code or process to correct this, so the woman answering put me in touch with the owner. He also did not know, as this system is not in common use by them and no longer technically supported, according to the owner... WHAT??? They apparently only sold a couple of this type. Yup... They did not sell many so they don't know their own product. I googled it and did it on my own -- never hearing back from the company nor the owner, who promised to call me back. A bill arrived a few months back to upgrade the system to use a 5G network card and I reached out to the owner once again to better understand why he was charging us a high amount so that he could continue this contract. He was rude, scolding, interrupting, and abusive. That was the last straw. We decided to go with another product and monitoring system. I called to cancel explaining to the woman who answered that we would not be paying the invoice for the upcoming quarter. This was with a month left (already paid) on the existing quarter. She shared that she would make a note but asked that I send something in writing as required by the contract. A note was written on the upcoming invoice's stub referencing the conversation and no check was included clearly indicating the contract would not be renewed. The company cancelled the monitoring immediately, even though there was a month remaining. When I called to explain the remaining month should be refunded I was met with resistance and told the owner would have to approve. Well, I just got off the phone with him and he is still irrational, egotistical, and difficult. He told me I was not on the contract and had no right to represent the property and hung up on me. SO my wife called and he told her she is not on the contract either... And was rude and nasty. He told me to take him to court for the $40. Save yourself a lot of grief, aggravation, insult, and money -- go with another company or do it yourself. read more

fantastic team, guys are responsive and knowledgable and the office ladies are extremely friendly and professional! they actually have live people to talk to 24-7! thank you so much team sterling!!!! read more

Professional, reliable and knowledgeable. Installation was fast and had zero issues. Great response and follow up from company.

I'll let you I'll be the judge. I had an alarm installed for a fair price. I was told that after my contract, I would have a working functional alarms without having to continue to make payments. After for fulfilling my side of the contract, I contacted the owner to see what my options were. He stated that if I were to cancel my payments, I will not have a functioning alarm. I advised him that I would never purchase an alarm which would commit me to a lifelong contract. I am a police officer and I know the scam. He then called me a liar. He also stated that's "what I get for paying $1800 for a $2500 alarm." Like I control what he charges me! I then told him I would pay a one time fee to have a functioning alarm and he stated $900. When I said OK, let's schedule it, he said no never mind. He then accuse me of swearing to his personal which was completely fabricated. The purpose was to say I was a disruptive client, therefore he would not have to provide me a service. So as of this day and time I paid approximately $3000 for a nice digital clock on the wall. There is a code on it so it's difficult for another company to fix the issue. Also the keys to the lockbox are nowhere to be found. They were never provided to me. I've spoken with his staff and they've all told me the owner is a jerk! If possible, let's not continue making this man rich. read more

Sterling Security is top notch. I recommend their services to anyone. The staff is thoroughly knowledgeable. They take time to answer my questions and make sure I understand my system. I always speak to a live person, there is never a delay in response. Again, highly recommended! read more