I worked here for over a year, and i loved it there everyday. The two owners care for their animals…read moremorning til night, and have always went above and beyond to give all their animals the best and most comfortable temporary homes until they get sold. Also, they are extremely knowledgeable about everything they sell, from the animals down to all of their supplies/food that they carry. They always make sure that their new owners know how to PROPERLY take care of their new little pet, and are happy to help customers over the phone as well. If you don't mind the quirks and "looks" of the building, then you shouldn't have any problems with this home-y amazing shop. Go make yourself a familiar face at the Hutch!

I had a pretty nice fish tank when I lived in Kent. Most of the knowledge that I acquired was from…read morecoming into Hutch and talking about the setup and who would be good tank mates. They are very knowledgeable and run a nice family business. I don't know why but me and the girl I dated through college would come here all the damn time to look at the animals and marvel at our fellow creatures of the planet earth. If you are living in the Portage County area, Hutch Pet Shop is a fantastic place to go for your pet needs.

Wadsworth Petco is not open on Fridays and not accommodating when you really need help. They just…read moresend you to the ER. It's not the receptionist or the clinical fault it's the female doctor. Would not recommend it.

I come here quite often, at least once weekly, or I used to. Since management has changed recently,…read morethere will be people in the shore needing assistance, yet employees will not acknowledge their existence or offer assistance. It's gotten so bad, I will drive out if my way to go to another pet store or just order what I need via DoorDash. I used to wait 5-15 mins, but as my time is just as valuable, my threshold for being at least acknowledged is a fraction of that. With the previous management, customers were acknowledged when they walked in. Not sure what has happened to customer service, however, a word to the wise: If you'd like to not lose sales and increase business, offer great customer service. It makes people want to give you their money when they need items.

The Sky King was very helpful and very attentive to the birds. With all the birds in the building,…read moreit did not smell and all of the birds were beautiful and well cared for. You can tell his passion for birds right away. Very happy with service, prices, and health of our bird.

Not a huge fan. A lot of the reptile supplies is significantly priced over what the general retail…read moreprice is, but I do appreciate the small town reptile shop!

Thank you great staff!!!!!love my sulcata tortoise koopa,these are some of the most amazing animals…read moreon the planet Thank you for making them available to enjoy literally for your whole life they can live to be 100 years old..again im coming back for another!!

I was able to find what I was looking for: an antibiotic for my fish as well as beneficial bacteria…read moreto boost the health of my tank. I would give it 2.5 stars if I could. I didn't like the treatment of the fish. There were about 50 goldfish squished into a 10 gallon tank, each about 2 inches long. According to the golden rule, you should aim for 1 inch of fish per 1 gallon of water in your tank. This means that the tank was extremely overstocked. I hope this was a temporary set up or something of the sort. Also, an employee dropped a fish on the floor while attempting to get it for another customer, then proceeded to fumble with it on the floor for a solid few seconds. It made me sad. Other than that, the store was clean and organized, it seemed pretty good for the fuzzy pets. Not so much for the swimmers I suppose.

I always got everything I needed for my new kitten from this store. They were kind, helpful, and…read morehad all the brands I love!

I can't say enough about my experience! We adopted a 6 month old puppy from OH, we are in CA but I…read morejust had to have Charlie. Not to be cheesy but we were looking for a male Blenheim to name Charlie and we were able to filter easily through the puppies posted. There just happened to be a puppy with all our wants named Charlie, so he is now mine! Working with the breeder was also easy and delivered across the country was reasonably priced and fast. Everything went so well, my boyfriend is talking about getting TWO more, I'll definitely be using That Doggy when the time comes.

From the owner: We are a Women and family-owned advertising company for local breeders in the Ohio area! We service…read morelots of breeders, we have many breeds at affordable rates! We service the entire United States with our Delivery service we also offer on-site visits and pickups! All of our breeders are USDA approved and must have a successful record for inspections and we require our puppies to be Vaccinated based on USDA requirements and we also offer health commitments! We offer the best for the best we'd love to sell you a puppy or even advertise litters you may have!! Don't hesitate to call if you have any questions, we'd love to help you find or sell our favorite forever friends!

Needed grass seed so we decided to stop here. Glad we did. This location had plenty of choices…read more Staff was around too in case we had questions. The store was well-lit with nice wide aisles so it was easy to navigate a cart. The checkout process was easy too with many lanes open. We were also asked if we needed any assistance out, which I thought was nice. The cashier thanked us for shopping at Menards.

Menards... Where do I start? I ordered a few things online. I got the series of emails and texts…read moreabout the order being ready. One of the emails said to drive through delivery but smaller orders could be picked up inside. The smart assed kid working up front could not have been more rude than he was. I asked him about picking up inside and he said "It's in the very back right corner of the store." I said "But that is the same place you go to if you drive through. Why do you bother saying small orders can be picked up inside?" He snapped at me and said "It's in the far right corner of the store sir." Younger me would have grabbed him by the shirt and slapped him silly for being that disrespectful, but as a man now probably 50 years older than him, I let it go. I went to use the drive through, which requires scanning a QR code from your phone. However, following links to get to the QR code took me in a circular loop where I MUST create an account. I will NOT set up an account. Every account you create is one more place a criminal can try to steal your identity, because businesses (like Menards) sell your information to scammers and hackers. I am an older man and a disabled Vietnam veteran. Menards stores are the size of an indoor sports arena. My old, tired legs simply don't have the steps in them to walk from the front door of Menards all the way to the furthest point of the store and then back again. I then thought "Maybe if I just drive to a closer entrance." Well, there are other doors, but they don't open from outside. Apparently they choose to presumptively accuse me and everybody else entering the store of intending to slip in and out of that door without paying for a bag of wing nuts... And it's not like you really save a ton of money shopping there. Lowes, Home Depot, Walmart... there are all within a dollar or so on everything they sell. You don't really "save more money at Menards". So, rude employees, demanding that everybody open an account so they can spam your email, and an extremely uncomfortable store experience for older people with mobility issues will keep me out of there forever. Now let's see how long they delay sending me a refund for the order I just cancelled. So call these people out for how awful the customer experience is.

Rude as all get out. The woman I spoke to on the phone was extremely unprofessional and rude. Their…read morecommunication is awful. I brought my elderly cat in when she wasn't feeling well and it took days and several times of me contacting them and before they told me they didn't know what was wrong and wanted me to pay to have the tests done again. When I called with a question they told me I had to be seen today for $150 and when I said I didn't think it was that serious. I just had a question she rudely told me they didn't have anything available and I should just go to an emergency vet. Then I tied to make an appointment for a later date and she was so extremely rude I just told her it's okay. I'm going to find someone else. Another instance I had a problem with them was when I brought in my cat who kept throwing up and I was worried. They said "he's fine!" After charging me hundreds for bloodwork. A week or so later he got worse and I took him to an emergency vet and they took x rays and he had a bowel obstruction! The only good thing about this place is a few of the vet techs are sweet and you can tell they care about your pets.

I was very disappointed when after taking my cats to Stow Kent Vet for over 23 years that they…read morewould make me wait a week to take my 22 year old cat in to have her put to sleep (when she was suffering). Then did not bother to even acknowledge her death after being told she was my cat passed away. They used to be more caring. I would recommend Metropolitan Veterinary Hospital over Stow Kent. They could have at least given me location suggestions. We didn't even get a sympathy card (like they used to do)