I worked here for over a year, and i loved it there everyday. The two owners care for their animals…read moremorning til night, and have always went above and beyond to give all their animals the best and most comfortable temporary homes until they get sold. Also, they are extremely knowledgeable about everything they sell, from the animals down to all of their supplies/food that they carry. They always make sure that their new owners know how to PROPERLY take care of their new little pet, and are happy to help customers over the phone as well. If you don't mind the quirks and "looks" of the building, then you shouldn't have any problems with this home-y amazing shop. Go make yourself a familiar face at the Hutch!

I used to come here as a little girl, and now I take my kids here. It hasn't changed a bit. Fast,…read morefriendly service and very knowledgeable staff! Clean and neat. Parking is not the greatest, but it's by 2 Pokestops if your into that!

Wadsworth Petco is not open on Fridays and not accommodating when you really need help. They just…read moresend you to the ER. It's not the receptionist or the clinical fault it's the female doctor. Would not recommend it.

I come here quite often, at least once weekly, or I used to. Since management has changed recently,…read morethere will be people in the shore needing assistance, yet employees will not acknowledge their existence or offer assistance. It's gotten so bad, I will drive out if my way to go to another pet store or just order what I need via DoorDash. I used to wait 5-15 mins, but as my time is just as valuable, my threshold for being at least acknowledged is a fraction of that. With the previous management, customers were acknowledged when they walked in. Not sure what has happened to customer service, however, a word to the wise: If you'd like to not lose sales and increase business, offer great customer service. It makes people want to give you their money when they need items.

The Sky King was very helpful and very attentive to the birds. With all the birds in the building,…read moreit did not smell and all of the birds were beautiful and well cared for. You can tell his passion for birds right away. Very happy with service, prices, and health of our bird.

Not a huge fan. A lot of the reptile supplies is significantly priced over what the general retail…read moreprice is, but I do appreciate the small town reptile shop!

Thank you great staff!!!!!love my sulcata tortoise koopa,these are some of the most amazing animals…read moreon the planet Thank you for making them available to enjoy literally for your whole life they can live to be 100 years old..again im coming back for another!!

Took my dog to bathe him at the store since it's hard to do at home (he always tries to run away)…read more I asked the cashier if I had to pay now or later and she told me whatever I preferred so I decided to pay after. LOVE the shampoo and conditioner options. I brought my own thinking they wouldn't have any but they had so many! My dog came home smelling like strawberries and cream :) (Do note that they don't have brushes but I brought my own). He also kept stealing some of the treats from the bins as I browsed to find him new treats. Got a good deal on some low calorie treats. Honestly the best part was the price. The cashier told me they had a special: one bath for $10 or 5 for $25. It was a no-brainer to get the $25 deal since I know I'll be coming back soon. I'm so used to paying $15 per wash in California before I moved to Ohio that it was such a relief to hear and made my day!

I was able to find what I was looking for: an antibiotic for my fish as well as beneficial bacteria…read moreto boost the health of my tank. I would give it 2.5 stars if I could. I didn't like the treatment of the fish. There were about 50 goldfish squished into a 10 gallon tank, each about 2 inches long. According to the golden rule, you should aim for 1 inch of fish per 1 gallon of water in your tank. This means that the tank was extremely overstocked. I hope this was a temporary set up or something of the sort. Also, an employee dropped a fish on the floor while attempting to get it for another customer, then proceeded to fumble with it on the floor for a solid few seconds. It made me sad. Other than that, the store was clean and organized, it seemed pretty good for the fuzzy pets. Not so much for the swimmers I suppose.

I can't say enough about my experience! We adopted a 6 month old puppy from OH, we are in CA but I…read morejust had to have Charlie. Not to be cheesy but we were looking for a male Blenheim to name Charlie and we were able to filter easily through the puppies posted. There just happened to be a puppy with all our wants named Charlie, so he is now mine! Working with the breeder was also easy and delivered across the country was reasonably priced and fast. Everything went so well, my boyfriend is talking about getting TWO more, I'll definitely be using That Doggy when the time comes.

From the owner: We are a Women and family-owned advertising company for local breeders in the Ohio area! We service…read morelots of breeders, we have many breeds at affordable rates! We service the entire United States with our Delivery service we also offer on-site visits and pickups! All of our breeders are USDA approved and must have a successful record for inspections and we require our puppies to be Vaccinated based on USDA requirements and we also offer health commitments! We offer the best for the best we'd love to sell you a puppy or even advertise litters you may have!! Don't hesitate to call if you have any questions, we'd love to help you find or sell our favorite forever friends!

Needed grass seed so we decided to stop here. Glad we did. This location had plenty of choices…read more Staff was around too in case we had questions. The store was well-lit with nice wide aisles so it was easy to navigate a cart. The checkout process was easy too with many lanes open. We were also asked if we needed any assistance out, which I thought was nice. The cashier thanked us for shopping at Menards.

web site is not easy to navigate. and you have to put more comments or it won't post.read more

I find it strange that my previous one star review from 2012 has magically disappeared. But to sum…read moreup my experience then, DO NOT take your reptiles here! I specifically asked if they saw Russian tortoises and was told they do- the doctor I saw was beyond unprofessional and misdiagnosed my tort. Thanks to her ignorance (as well as Memorial Animal Hospitals who had previously , it cost me over $600.00 to have Paul hospitalized & treated correctly. However, that was in 2012 & I feel things have drastically improved since. My previous vet really screwed my family & I over & after years of not making any progress with my dogs treatment I decided to give Stow-Kent another try. I could not be more grateful to the staff at the Kent office & in the Stow location. Timmy had developed masses after being put on a prescription diet, they remained the same size & in the same location for over 5 years. To my surprise, they suddenly increased in size & new ones developed within a two month time period. Naturally I panicked and feared for the worst. Thankfully, Dr. Angela Albers was able to not only provide excellent service but use her remarkable skills to help put my mind at ease and provide the care my dog needed. Timmy is my life! We have both been homeless, beat, fought and made fun of for our appearance; he provides me with the acceptance, love & understanding that only a loyal pet could. With this being said, the staff at both offices clearly went over my options for treatment and the difference in cost for each. Timmy went in for blood work and had his masses removed the very next day. The staff was polite and answered all of my questions when I called for an update, provided me with clear instructions for his care afterwards & called the next day to see how his recovery was going. Timmy had 8 masses removed & biopsied which is a lot for a 28 lbs older dog to go through but you would never know that he had surgery. Minus the random shaved spots of hair, Dr. Albers did a remarkable job stitching up his wounds; you can barely see where they are. They gave us plenty of pain medications to manage the situation and had the results of the biospy within two weeks. Thankfully, the masses are lipomas and only one was melanoma. Dr. Albers was kind enough to explain what the results meant and wanted to do additional stain testing to make sure the melanoma wasn't cancerous. Again, the entire staff were absolutely fantastic during this process and reached out to me as soon as they received the final test results. Finding out that my best friend is cancer free is the first time in my entire life were I've cried tears of joy. I could never, ever find the words to thank everyone again for attacking the situation in a timely fashion before it was too late. And for providing my dog & I with the respect and care that was deserved. It has been over two weeks since and Timmy is back to his self and pain free :)

Rude as all get out. The woman I spoke to on the phone was extremely unprofessional and rude. Their…read morecommunication is awful. I brought my elderly cat in when she wasn't feeling well and it took days and several times of me contacting them and before they told me they didn't know what was wrong and wanted me to pay to have the tests done again. When I called with a question they told me I had to be seen today for $150 and when I said I didn't think it was that serious. I just had a question she rudely told me they didn't have anything available and I should just go to an emergency vet. Then I tied to make an appointment for a later date and she was so extremely rude I just told her it's okay. I'm going to find someone else. Another instance I had a problem with them was when I brought in my cat who kept throwing up and I was worried. They said "he's fine!" After charging me hundreds for bloodwork. A week or so later he got worse and I took him to an emergency vet and they took x rays and he had a bowel obstruction! The only good thing about this place is a few of the vet techs are sweet and you can tell they care about your pets.