Disregard the Karens below, this place is great. Bought my dog's food and it was delivered an hour…read morelater with some extra treats! Great place, great employees and great customer

I wrote a review with the same rating for the Woodmere location. The comments there apply to this…read morelocation. Now, Katie is there who used to be at the Woodmere site. She is exceptional, friendly, knowledgeable and remembers things about my animals. She knows the products and loves her job. Before Katie was Jason and he too was exceptional in terms of his knowledge and information. Both are generous with their time if I have a question or need help with selections. At this location, Katie does a great job and I love going in to get food or supplies. I appreciate service, people that care about me and my pets. I hope Katie remains here. By the way, when I come in, all the employees greet me happily--sincerely---and offer help. The checkout is always fast even if they are involved in something else, they come right over to check me out.

The lady who works here (short old lady) is rude and very inexperienced for operating a business…read more After speaking with many people, I found out, they all feel the exact same way. She has single-handedly, turned away a lot of business from her attitude. She charges way more than any online store or even brick and mortar nearby. I used to get majority of my animal products here but after she has changed things it just hasn't been the same. Avoid this place and find another animal supply store, then you won't have to deal with the manager

Stopped in to check out the store for the first time and got a couple fun shaped dog cookies, and…read morethe woman working gave us a free bag of treats to take with us too. Our dog promptly devoured all of them :)

This is a great shop for all necessary items for backyard wildlife. They carry a large variety of…read morebird feeders for a variety of bird types as well as houses and seed. The owner is knowledgeable and provides great customer service. During COVID-19 they offer curbside pickup and delivery services. I will be back.

Modern variety store with rural ties is the best way of describing this Western Reserve store. It…read morehas a humble collection of farm and ranch-themed items for both home and working stables. This is a place for farmhouse decorations, pet and animal feed, bird feeders, garden equipment, tractor accessories, local snacks and packaged goods. A minus for the high prices but a big plus for the store cleanliness and orderliness. For lower prices and at least double if not triple the selection, we usually patronize the Tractor Supply in nearby Middlefield. But this is a nice store for us for the occasional stop along 44.

Producs are over priced, staff is uppity and not freindly, they will sell you the most expensive…read moreitem they stock. Save money and shop TSC.

Apparently, the store is okay with employees making antisemitic comments. The "apology" was…read morepathetic, almost justifying the comment. There are many places that sell similar items and are welcoming to all customers. I used to be a loyal customer. Never again.

Always a nice place to shop. The staff are very helpful and direct you to what you are looking…read morefor. Spend some time here to look at everything. There are lots of good gift ideas. Whatever your outdoor needs, come here to check it out. I buy bird supplies here. There is a nice selection of feeders, seeds and more. I purchased squirrel corn today.

I've been to this location twice now, and let me tell you -- the staff here are incredibly…read moreknowledgeable. They don't just sell you fish and send you on your way. They take the time to: 1 Check your water quality 2 Help you actually understand what those numbers mean They explain how tanks go through different spikes before leveling out and becoming safe for fish, which is so important if you want your new pet to thrive. What I really appreciate is that they help you choose fish wisely so that when you bring a new pet home, it actually has a strong chance of survival in your tank. That kind of guidance matters. Plus, almost everything in most of the tanks is for sale, which makes it fun to browse and plan your setup. If you care about doing things the right way and giving your fish the best start possible, this is definitely a place to check out.

Expensive, don't stand behind their products, character of ownership is questionable and untrustingread more

Great place to shop for the fur babies. Beyond great selection and opened a whole new world to me…read moreon what is offered for pet nutrition. Owners and employees are always welcoming and super helpful!

We went shopping for our new puppy here for healthy treats. We noticed that many hard to source…read morehealthy, wholesome treats were in this store. So nice to be able to see these options in person. The staff was so kind. We asked for help finding a specific treat and the staff member walked the whole store to help us find items similar. They even called a supplier to help us get a treat our puppy loves in store. So kind and knowledgeable!