I have to add a star to B & S. I had only had one thing done the last time I reviewed them but I've…read morebeen there for other things and feel they earned these 5 stars. This time we had the truck in for an oil change and transmission service. That doesn't sound hard to anyone who remembers having room under the hood but today's pick ups have computer modules for everything and they stack and combine things that doesn't make sense to put together. In a Ford F-150 pickup the way to service the transmission requires dropping the oil pan (no sense at all) and is a bit complicated. They have the skills and knowledge to do any job you need done. B & S is O'Reilly's repair shop so if you have a problem related to service while on the road, you can take your vehicle to an O'Reillu's and have it fixed at no cost.

Great service at a very good price. My F150 needed new shocks and struts. Prices everywhere I…read morechecked was well over $1,000. Then I checked with B & S. I got top quality parts and great service and I saved hundreds of dollars. Cost was only $850. I would recommend B & S with no reservations. They did my job quickly and when I wanted it done with no problems.

A good mechanic is like a good doctor, or dentist, or massage therapist. There's nothing like being…read morein good hands with a person you can trust. I've been a customer of Doug's for nearly a decade and I've recommended him to many friends and co-workers in need of auto repair. Over those years, Doug has worked on four different vehicles we've owned, two Ford wagons, one Mazda truck and one Honda sedan. Doug owns a small auto repair shop, so my advice is to be proactive and schedule regular maintenance. I usually call a week in advance to schedule a tune up. However, when I've been in a pickle and needed faster service, Doug has always worked to fit me in his schedule. Auto repair is not my area of expertise, so I entrust Doug to offer me solid advice. I am thankful he communicates the options and his recommendation before the work is done. There are no surprises -- often the greatest fear of auto repair -- and with that comes peace of mind, having complete trust in Doug to take care of my vehicles and my family.

These guys seem to be good honest mechanics. After being told that a new serpentine belt for my…read moremotor home would cost 150.00, I shopped around and Doug did the work for 85.00. Had a good experience servicing my car too.

I cannot recommend this place enough. Jamin and his crew are very knowledgeable and more than…read moreaccommodating. These guys went the extra mile to ensure that I got back on the road as quickly and safely as possible. From Timothy at the front desk to Avery the tech, they all made it happen. Look no further. They do honest work at a fair price. Very family oriented business--The kind I love to support

I went there I needed work done to my A/C unit after paying a few hundred dollars they still…read morecouldn't get it right when asking the mechanic questions what it might be he quickly got on the defensive and just walked off who does that then I told them what it was and they said it wasn't the clutch fan then like a dummy I paid a few hundred more they couldn't fix it so I took my vehicle to a reputable mechanic boom that fixed it was the clutch fan so don't waste money on these clowns and they are very expensive and Tim's kids running all over the place I almost ran over one he doesn't watch them running around the parking lot and property they come across nice and mechanic wise but their actually crooks give your money to a good outfit. glad I finally found one.

Honest and job done right. I would recommend to my friends and family.everything done right and…read morefirst time.

I can't say enough about Chuck Swarm and Family Automotive. They went above and beyond to find the…read moreproblem with my Mazda which needed to have the codes and computer basically dissected and they found the problem and when I picked up the car I was expecting a large bill but it was very affordable. I trust them 100% and will always use and refer them.

had my van towed to his with a no start problem they said it was fixed not fixed same problem this…read moreserves a warning to other's not to take there car's truck's or van's there they clearly do not know what they are doing

Walk the walk I was…read morequoted a price of "$30 - $40" for a tire swap on my truck. I took it in and was told the charge would be $55. I reminded DJ that I had been quoted $40 (the top of his range) on the phone. He wouldn't honor the price quoted. I told him I would take my business elsewhere and had it done at Les Schwab for $36. To clear up any misunderstanding I phoned back later and explained my reticence to pay 40% above his quoted price. DJ sarcastically apologized for "charging $5 over the quote". I reminded him that the quote was "$30 - $40". His response was "whatever!" and he reminded me that after he made the quote I had mentioned a higher bid I had gotten from a competitor. Then it clicked -- he had raised the price because he thought I was clueless and he could get it. It had nothing to do with their labor or costs but was purely opportunistic. A rip-off, in other words. Roseburg could use a good independent mechanic shop with high values. Unfortunately, HIS Automotive services is not that. Very disappointing. They know how to talk the talk, but they don't walk the walk.

We stayed at Seven Feathers for the night on our way home...When we were ready to leave, the RV…read morewould not start. We called half a dozen mobile auto and RV services... Some wouldn't come out at all... Others prioritized other work ahead of our issue. All AAA wanted to do is was provide a Tow. This "guy" (his name is actually Guy) was AMAZING! He came out, diagnosed the issue (starter... Which is what we thought as well), brought the parts with him and had us up and on our way home in no time... 1 hr labor, service fee and parts... All VERY reasonably priced. I fully expected for all this to cost twice as much... It was a very pleasant surprise after all the stress of being stuck. I highly recommend Guy and Mobile Mechanic Service out of Roseberg OR. I took several of his cards to pass around to my RV'in friends.

The water pump on our f-150 disintegrated on I-5 in heavy weather on a Sunday. Threw the serpentine…read morein the process. Limped off the freeway to safety. Discovered MMSC, who was ready to roll first thing Monday morning when parts stores opened for business. They got the parts, got the job done, and got us back on the road by lunchtime. Saved our bacon. These things aren't cheap, but MMSC was a value for us.

We had a problem as we were towing our fifth wheel into Oregon…read more We got a hold the Bill's Towing, and they sent out Brandon truck 35 and he took care of us like family. He was friendly, concerned, kind, and answered any questions. But most importantly very Professional. If you ever are in need of a tow do not hesitate to use Bills Towing and maybe you'll be lucky enough to also have Brandon. He really helped keep us calm in this situation. Thank you again

I like Bill's customer service and quality of repairs. Prices are good. They do need new chairs.read more

I had a truly outstanding experience at Industrial Tire and was impressed enough to write a…read moredetailed review. I came in on a recemt Saturday morning right at opening (8:00 AM) as a walk-in, and the shop was just starting to get busy. Leo and the team got my car in right away, and I was out the door by about 8:35 AM. I had recently purchased a new set of tires from a big chain and was dealing with a persistent wobble that had not been resolved there despite multiple attempts. Instead of defaulting to another rebalance, Leo at Industrial Tire took a more thorough and thoughtful approach. They inspected all four tires, performed road force testing, and carefully evaluated what was actually happening. Leo quickly identified the real issue: one of the brand-new tires was defective and out of round. What really stood out was how clearly he explained everything. He showed me exactly how the tire was behaving, walked me through the diagnostic screen, and made sure I fully understood what to tell the original seller so I could get it replaced under warranty. He even marked the defective tire so there would be no confusion later. The entire interaction was professional, patient, and respectful. I never felt rushed, and it was obvious they genuinely wanted to solve the problem correctly rather than just perform a quick service. Another thing worth noting: they handled all of this with integrity and did not charge me for the diagnostic work. That level of honesty and customer care is rare. I will absolutely be returning for any future tire or wheel-related needs. If you're dealing with an issue that another shop hasn't been able to fix, I would strongly recommend coming here first.

These guys are outstanding. I had a rental that got a nail in a tire so we stopped in town to see…read moreif they could do a quick repair. Was in the bay in under a minute (not exaggerating), and back out the door 20 mins later with a patch and they topped the air in all four tires. Told me NO CHARGE. Despite the fact that they knew I was from out of town and would likely never have a need to come back for tires. Just a classy and honest bunch.

Tony did a great job on changing my trailer tire and adding a new mudflap great assistanceread more

Outstanding customer service. Had a U-Haul inner tire flat on a loaded 15 foot truck and Valley…read moreTire came to the rescue. I know it's not easy manually removing and replacing a tire back on the rim especially on bigger tires as I have done it in the trail and it was a pain! They had us back on the road in less than an hour!

We broke down on a four day trip north, AZ to OR. A /c quit working and a truck was making a…read moreterrible noise. We called Sutherlin Auto care from our hotel and they had us come right down. Benton assessed the problem and we needed a new compressor. He personally made a trip to the next town to get the part. About an hour and a half later, we were repaired and on the road again. The staff was friendly and very helpful. I couldn't say enough Nice complimentary things about the service that we received at Sutherlin auto care! We would highly recommend them to anyone in need of auto repair.

Excellent, prompt and professional service. We had an emergency with our vehicle driving through…read morethe area and were taken care of very efficiently and the pricing was well within reasonable. Thanks a bunch!