This wonderful business will bring your fur baby home for an extra $15. I love this because I…read morewon't have to go to the vet crying and be handed my baby's ashes like it's a receipt. Thank you for this extra service.

The staff at Emerson are doing God's work. Tracey was unerringly kind and patient during an…read moreincredibly difficult time. She and her colleague always picked up the phone immediately; when I scheduled and then rescheduled a private service within a matter of minutes, they didn't bat an eye. I went to the facility this morning to see my baby. She had been carefully arranged with her little paws folded on her chest, and her eyes were nearly closed. She looked as if she were fast asleep. Her private service was that - absolutely private. I got her paw print this morning; I picked up her ashes five hours later. I hope I don't need to use Emerson's services for another decade or more. When my other baby does walk on, I will be taking her to Emerson. Thank you so much, Tracey.

While this is still a good vet clinic, I no longer take my dog here. One of the vet techs at ACC…read morewas rough with my dog and made him yelp, when I protested she said he was just a whiner. Another time, my husband accidentally threw away all the vet records. When I requested a replacement, I showed up and the staff wanted to charge me $10 for the records (which were not even complete because they didn't contain old blood tests, luckily I had scans of those on my computer). I ended up getting the records for free, but that was odd. Especially since I was not told of the fee in advance. Also, my dog was gaining weight despite exercise and limited diet. In February I asked ACC about it and they said I was overfeeding him, even though I said I wasn't. I asked for a blood test and they did one, but didn't test for thyroid levels. In June, puppy had a small focal seizure (which I was quick enough to take a video of with my camera). I called and the office staff said it was no big deal, they were too busy to see him for a week, and don't bother to bring him in. But I knew something was wrong. So I called Animal Medical of Wolfforth (they had impressed me when the vet treated my friend's dog for an emergency after hours, a service ACC does not offer). The vet there was out of state for an auction, but the vet techs actually sent her my video, even though I had never brought my dog in before to them. She diagnosed his focal seizure and suggested a thyroid test. Turns out my dog has hypothyroidism. After starting him on pills, he's much better and now has perfect thyroid levels. Puppy lost weight, is more active and happy, and has had no more seizures. I feel like this could have been diagnosed earlier if ACC had listened to me. I feel like the front desk staff and the vets at ACC are nice. They also have some of the best equipment of any vet in Lubbock. But I also decided that they were too busy for me and didn't catch my dog's problems like they should have, which is why I now use Animal Medical of Wolfforth. I'm giving ACC 4 stars because they are still a good choice and convenient for Lubbock people.

I was given a quote for $350-$450 for a dental cleaning on my senior dog. I was clearly just lied…read moreto, because it ended up being $670 out the door. I would not do any procedures here unless you have an actual quote in writing. Also, the receptionist is rude, I said that it is way higher than I was quoted and she ignored me, and no one said anything to me on the way out.

They were Amazing! Didn't have to wait for a cut as I found with other shops. They were A-One!…read more Definitely coming back!

I've brought my dog here a few times and haven't had any trouble till this last visit. My dog is 13…read moreyears old and a collie, so his joints and legs aren't the strongest. I'm sure the groomer has had trouble grooming him because of his age, which is understandable. However, the last time I brought him, I thought everything was normal and it wasn't. I got the call, like usual, that he was ready to go. So, I drive up there, walk in and see him sitting there. Everything seemed normal, the groomer ran my card and I go to get my dog but he won't get up. She then finally says, "he's been like that since his bath". Now I don't blame them or think that they purposely hurt him, but what made me mad was that it was never mentioned to me till I tried to get him to walk with me. Why wouldn't they say something over the phone or even while I'm checking out? Makes me feel like they were trying to hide it. One lady ended up helping me carry my dog to the car, and I ran him to the vet. I think they just wanted him out cause I barely saw any concern for him from them. He's better now and it probably was just his old bones he was having trouble with but I feel like they were trying to deceive me by not saying anything. I won't bring him back there again, and I am so disappointed because I did like this place and have referred people to them. Anyhow, I've learned my lesson and will now ask if a groomer has experience with older dogs because this place does not seem to.

This past week, Wagbnb took care of my six-month old puppy for her first-ever boarding stay. I had…read moreto leave town unexpectedly and needed a place for puppy to stay. Wagbnb booked her into a spacious suite at a moment's notice, sent lots of photos and videos of my puppy's stay, and made sure she was comfortable and safe. When my puppy was a bit too nervous for playgroup, staff immediately contacted me and arranged to do individual play with my puppy instead. Staff puts dogs' safety first. Puppy came home without being overtired, hungry, or thirsty. I rarely board my pets. When I do, Wag is the only place in town that I trust.

Rude inflexible staff with a don't care attitude. Last couple of months cleanliness has become bad…read more Often there is a very strong smell of feces, vomit, urine and other unclean smells. . There is no evidence of recent accidents It's just in the air. It is very chaotic in the morning There is no counter area counter separating the metal tables with computer wires and the metal chairs. The sound level is jarring with no sound barriers. More than once I have picked my dog up dog and he has been soaked in urine like he had been laying in it. I asked about it and I was told it must be water. More than once I have had to take my dog to a dog wash and shampoo him before I could take him home.. Incidents such as these along with the uncaring attitude, the front staff has shown has sent me over the edge. I am not taking my pet back and I wouldn't recommend them to anyone.

My Velcro dogs have never been kenneled. We went on a cruise and our dog sitter was not available…read more My gut told me this was the right place and I was correct. Blue Sky Kennels was wonderful. I called every day and my dogs were having a great time. The grounds and beds were immaculately clean. Everyone there treated our very needy bird dogs like family and they were well adjusted and well cared for. When you drive up to the kennels, it looks like a camp for dogs - beautiful trees, sculptures and buildings. They get to stay inside and play outside. I will never take them anywhere but Blue Sky.

Both my dogs have stayed there up to 10 days at a time. I don't have any complaints. My dogs seems…read morehappy when we arrive.

At first i was skeptical about dating again but Kaylee got me back into it because we got along…read morereally well! She is the sweetest and cutest girl ever. I don't like to admit this cause it's fun messing with her but she's pretty funny and pretty smart. There aren't enough stars on here to give her an accurate rating. She's 6/5!

they are so patient and loving. they really do care for the dogs. this is our place and now my…read moregranddaughters will be bringing Penne and sandee also I highly recommend them and our dogs are spoiled Maliboo's mom

Superb grooming services, with great, knowledgeable, kind, and accommodating staff! Especially…read moretalented grooming our 3 Cavopoos!!!

I took my 7 year old Aussie/German Shepherd mix for a full grooming session this this morning…read more Normally Rose does not sit for grooming sessions, nor does she let others trim her nails, but I think she did great!! She wasn't cowardly acting when I picked her up. She looks great and smells wonderful too!!

We had our 6-month old goldendoodle groomed at Heavenly Paws today. Andy groomed our BoCephas (dog)…read more& did an excellent job. We highly recommend Andy to all for grooming!

If you want to delve into different kinds of dog sports this is a good club to join. Lots of…read morehandlers and dogs compete in performance and companion sports to help you get into something fun. Agility, obedience, Rally, scent work, barn hunt, and FastCat.

South Plains Obedience Training Club - trains owners to teach their dogs in a positive way what it…read moreis that they want the dog to do. Building a relationship with your dog takes time and consistency, and we encourage you to give SPOTC a chance to teach you how to make your dog a super well behaved family member who you want to be with you all the time!

Everything went great and was able to book for next day appt for 2 dogs. Thanks so much will do…read morebusiness again

My dogs got shaved nearly to the skin. I removed the negative review at owner's request after a…read morefull refund. BUT.... My babies will be nearly bald for months....... She said the groomer was fired, but that is her word only. We even told the groomer before she too my Australian Shepherd to be sure she didn't cut in to undercoat..... but you can see her skin through what is LEFT of her fur....