When the time came to place my mother in a facility and after consulting with several friends who…read morehad had parents in Elder Health & Living Memory Care I requested a tour. This was the right fit for mom who had been in her own home by herself for many years. The staff has been wonderful and helpful with paperwork from insurance policies to questions on her care. Always available for our needs and hers. Great care has given and she has been at peace in her final days.

I work closely with a lot of communities and I can say that ElderHealth is a truly a gem! Their…read morestaff has longevity and genuinely cares deeply for their residents. They are responsive and attentive to families and residents needs. With my job I get a lot of feedback, and I can honestly say that ElderHealth is a place that I only hear positive stories. Over and over, I am told how amazing they treat their loved ones and they would recommend it to anyone.

Wish I could give zero stars. Spring Valley Assisted Living looks okay on tours, but the actual…read morecare is shockingly negligent. Do not trust this place with your loved ones! Spring Valley Assisted Living suffers from multiple issues: 1) Slow Response Times - Call buttons left ringing for over 30 minutes (mother had to sleep on the couch one night in her own feces), 2) Unsanitary Conditions - Strong urine odors in hallways or unemptied trash, 3) High Staff Turnover - Constantly seeing different workers, 4) Poor Nutrition and Food Handling - takes up to an hour to receive your food in the dinning room, meals are cold, and dining room fails to accommodate specialized dietary needs (e.g., diabetic diets, spicy, etc...), and 5) Main hallway Smells Like Smoke - employees crowd the exiting smoking. Family members have approached Management on several occasions, unfortunately Management is totally unresponsive. Continued response in all areas is, "We are working on it." This brings me to my # 1 complaint - Service Levels. There are none. Contracts, policy and guidance, and brochures outline care, they do not document acceptable/unacceptable levels of service. Absolutely no metrics!! Patients and their loved ones do not know if they are receiving the care they are paying for because they have no idea what level it is. I would like to see an audit from an independent agency! Anyway Spring Valley Assisted Living is a Very, Very, and Very expensive Shit hole!

Very friendly family like environment. Great management and friendly staff. This community is…read morebeautiful, clean and crisp. Definitely a preferred provider in Lane county

Start here! Excellent facility and great people to help you…read morewith your hardest decision of your life. I needed to place an aging parent with late stage dementia and spoke with Austin. Austin is patient and empathetic to your situation. He spent time listening to me trying to understand how to manage my unique circumstances. We met, had lunch in their dining room and he showed us all of the amenities and grounds. I ended up having to relocate my parent out of state and was not able to take advantage of Waterford's beautiful facility. That didn't stop Austin from checking back in to see how my move went and let me know that I could always call him as a resource. If this is the customer care as a non-resident, I can't imagine how nice it must be to have a loved one there. Thank you Austin.

Staff are compassionate. Some are well trained…read more Food varies from "okay" to "almost inedible." Apartments are nice. Maintenance is very sporadic with air conditioning only working in part of the building part of the time. Cost is extremely high for what is provided. Virtually no intellectual stimulation.

Since my last review they shut down the kitchen due to it not being up to code, the manager was…read moretold to resign and the portions of meals had gone down. One night they served my grandmother squash. Only squash! That was it. I will continue to complain until I feel they have made changes to actually take care of our loved ones. Here is a picture of the tuna casserole they chose to serve them last night. At least it has protein in it this time. I'll give them that.

My parents moved into Churchill Estates last summer. I so appreciate the staff and the support that…read morethey provide for my mom in memory care, and my dad in assisted living. The care staff are fantastic and really excellent at communicating. The residents are cared for, clean, and well fed. I'm able to sleep at night knowing my parents are in good hands. I won't lie. It is expensive. However, when I see all of the staff and how much they do for each resident, it is worth it to me. My only reason for 4 stars and not 5 is due to a difficulty that I believe is being resolved. Last fall, the administrator for my parents area was very difficult for me to communicate with. This person is no longer employed at Churchill and a new person is coming on board soon. The temporary administrator and the new higher up administrator are really great and have filled the gap without any change to my parents' care. They have been very available. I'm really excited for the new changes coming in the future and I may add a star.

My friend is currently in the Marquis Assisted Living. She is progressively becoming a little more…read moredifficult with her dementia setting in. The staff is wonderful with her despite her ofttimes rude and demanding behavior. They are patient, kind and understanding with her. The administration is knowledgeable with her disease process and compassionate with her. The facility is always bright and clean and staff pleasant and helpful. I am extremely grateful for their understanding, kindness and professionalism . Just a few to name that I have dealt with that deserve recognition whose names I know: Emily, Rachel, Joseph, Rebecca, Taylor, and Jenn.

From the owner: Marquis Eugene's brand new vibrant Assisted Living is now open! We offer residents the highest…read morelevel of service in Assisted Living. 24-hour care Community Center Multi-level senior campus Full activities schedule

I love everyone associated with this company! I worked for them in the past and still keep in…read moretouch! That is how much they view you like family! They treat you like it!

It seems they started out really well in Central Point Oregon, which is where Pear Valley is…read morelocated and I have a family member. Now though, they have made so many changes to the people that were dedicated and worked hard, that there is no staff. The staff they have seemed to be untrained. Its such a beautiful facility. This company manages, maybe owns it too, I don't know, but I am moving my loved one quickly.

I would not recommend this company, he does not care about who he is taking care of, only the money…read morehe gets from them. He also treats his employees like garbage. He told a client that he will fire his employees and hire them back to scare them into doing things perfectly. He also stated that loose lips get fired. All around terrible person and company.

Willow at Adult Living Solutions was the most helpful and knowledgeable person my mom and I worked…read morewith while trying to place my elderly father in an assisted living home. She was prompt and friendly and she always followed up which was a huge change compared to other people i had worked with. We had been struggling to find the best placement for my father on and off for a couple of years (even with the help of hospital social workers) which had been extremely difficult because I live across the country. Willow's help was invaluable in finding him a good home. She was persistent, kind, and very effective at communicating with the people at assisted living facilities. Additionally she was very fast to respond to text messages and emails which was a godsend given that many places I had been working with would only communicate over the phone or via fax. I wish we had found Willow long ago, other corporate placement agencies simply cannot do what she can do. Don't waste your time with anyone else!