We've used Cost U Less Towing three times now, and honestly Jeff is the only person we call when we…read moreneed a tow. He's always available, shows up quick, and you can tell he really takes his time to make sure everything is done right and safely. He's also very reasonably priced, which is hard to find. We even called around before and had trouble finding anyone who could do a dolly tow, but Jeff had no problem helping us out. Overall, he's just reliable and easy to work with, and that goes a long way. If you need a tow, I definitely recommend calling Jeff at Cost U Less

Quick turnaround time and reasonably priced. The service provider kept me updated with his ETA…read morethroughout the service call.

My daughter was hit by a person who ran a red light. The police called M&K (Harundale Towing) even…read morethough I have road side assistance. The vehicle was drivable just needed pulled off of the snow. When M&K (Harundale Towing) showed up and I asked them if they could tow it to my repair shop I was told that they would, for 350.00 cash no card only cash. I refused and M&K not only impounded my daughters car, they pulled it onto the bed of the tow truck while the car was still in park. I would have paid if they were not demanding cash. This company seems predatory to ask a 17 year old for 350. cash on the side of the road. I picked up the vehicle the next morning about 13 hours after they towed it an they had already stacked on a 60.00 storage fee. I would highly recommend using another tow company that does not damage vehicles and takes advantage of people.

They were so helpful and friendly. Easy to communicate with. They went above and beyond helping us…read moreget belongings out of a totaled car. Thank you so much!!

My daughter was hit by a person who ran a red light. The police called M&K even though I have road…read moreside assistance. The vehicle was drivable just needed pulled off of the show. When M&K showed up and I asked them if they could tow it to my repair shop I was told that they would, for 350.00 cash no card only cash. I refused and M&K not only impounded my daughters car, they pulled it onto the bed of the tow truck while the car was still in park. This company seems predatory to ask a 17 year old for 350. cash on the side of the road. I would highly recommend using another tow company that does not damage vehicles and takes advantage of people.

I took my car to M&K Auto for the first time today. I spoke to the owner Bob and I told him the…read moreproblem I was having. At lunch Time Bob called me He told me everything that was wrong, he gave me the cost. I told him to fix my car and he said it would be finished around 430pm. I got there, my car was complete. The pricing was phenomenal and Bob is a wonderful mechanic. Go check him out for your car needs. I promise you won't regret it.

Camry was running rough so I pulled into a Valvoline shop in Edgewater to call the insurance…read morecompany. They said it would take 1.5-2 hrs for a tow. James arrived in little over an hour. He was efficient, professional and hospitable. James offered to take the car to the shop and drop off the key and documents without us, which we gladly accepted. I highly recommend James!

Unacceptably BAD Service - They Didn't Make a Mistake Right…read more Waugh Chapel Towing and Auto (WCTNA, nonresponsive by email at WCTNauto@yahoo.com) made a mistake when servicing my car. Hey, that's not the end of the world! Occasionally, even the best must clean up a mess. However, when a service provider fixes a problem (my car's back brakes), causes another (drains my battery because of poor handling of my car), then does not solve the second problem they caused, that is just Unacceptably BAD Service. Here's the whole story. Last year (2018), I needed a new alternator for my 2005 Saturn L300. I got a really good deal from WCTNA, and the alternator still works fine. So, when my brakes needed attention, I gladly drove ten minutes past many other Mechanic Shops back to WCTNA. Again, they replaced my brakes at a good price, and I found later that they work fine. I picked up the key and walked out to my car. Surprisingly and sadly, my car's battery had been drained! Somehow, while WCTNA had my car, they had forgotten to check the vehicle's electrical system. Was the interior dome light left on? Were the headlights shining? I don't know, but my car wouldn't start. Again, this mistake alone would not keep me from returning. However, that all changed when WCTNA didn't clean up the mess they made. Instead of admitting that their poor stwardship of my vehicle led to damaging my battery, they failed by only offering to "jump" (recharge) the car's battery. Then, after hearing my concern, they... failed. They did not offer a lower price for a replacement battery. They did not even respond to my communication by email. Wait, actually, when I called back, their receptionist let me know -- "The boss says your battery was on its last leg anyway," so they suggested I buy a full new battery AND pay full price for installation. WOW, WCTNA. You made no effort to find a middle ground: no offer of a discount on my (yes, a couple years old) battery (but certainly good enough to jump my car every day without problem). You could have offered to pay for installation. Yet, you did nothing but tell me your mistake deserved no restitution to me. So, to Anne Arundel County residents, take my advice. Don't waste your money or time with WCTNA. Who knows? Maybe they will see this message. Maybe they will earn another opportunity to serve me better. In the meantime, I certainly will find some other mechanic in Crofton, Gambrills, or Bowie to help me. There are many Car Service Providers near me, so I will check their online reviews before using them!

I had a last minute tow from the Manheim and Mr. Know It All was so helpful and professional. Such…read morea pleasure to work with.

Driver was Aggressive towards my wife. Showed up to my home called once and then left before my…read morewife could put our infant down and answer the door. Then came back pulled up and decided that he couldn't tow my truck. Then proceeded to demand $75 and was rather intimidating to my wife. I know towing cars is a tough business and generally people aren't happy when they use their services but to act the way this person did is completely unacceptable. Customer beware

Highly responsive towing company that was available when most other places were not or would have…read moretaken hours. Very personable as well. Simple, fast hookup and we were able to get underway. Thanks a lot!

The driver was courteous he was knowledgeable about the situation of my car. He was able to secure…read morethe car on the vehicle very well. And as he delivered it he made sure that he delivered it to the correct person. He ask me to called the person and confirm where he wanted the vehicle to be placed. so again he was a very good at his job. I would use them again.

Showed up exactly when they said they would. People were more than polite. If you need a tow you…read moreshould call them.