These guys are great. I needed a part that's almost extinct, they had it and pulled it. When I…read moreshowed up it was sitting on the counter. How can you beat that ? They saved my vehicle. Thanks !

Hi. I needed a minor part for my friend's 14 year old grandson's first car . The gentleman said…read moreMaybe . He went in the junk yard and found what I needed then said no charge. Only a couple of plastic nuts that hold the tail light on the car but needed badly..water might get in the car because of being loose. Thanks so much. Wish I got he name.. just shows there are still good people in this world .

Camry was running rough so I pulled into a Valvoline shop in Edgewater to call the insurance…read morecompany. They said it would take 1.5-2 hrs for a tow. James arrived in little over an hour. He was efficient, professional and hospitable. James offered to take the car to the shop and drop off the key and documents without us, which we gladly accepted. I highly recommend James!

Unacceptably BAD Service - They Didn't Make a Mistake Right…read more Waugh Chapel Towing and Auto (WCTNA, nonresponsive by email at WCTNauto@yahoo.com) made a mistake when servicing my car. Hey, that's not the end of the world! Occasionally, even the best must clean up a mess. However, when a service provider fixes a problem (my car's back brakes), causes another (drains my battery because of poor handling of my car), then does not solve the second problem they caused, that is just Unacceptably BAD Service. Here's the whole story. Last year (2018), I needed a new alternator for my 2005 Saturn L300. I got a really good deal from WCTNA, and the alternator still works fine. So, when my brakes needed attention, I gladly drove ten minutes past many other Mechanic Shops back to WCTNA. Again, they replaced my brakes at a good price, and I found later that they work fine. I picked up the key and walked out to my car. Surprisingly and sadly, my car's battery had been drained! Somehow, while WCTNA had my car, they had forgotten to check the vehicle's electrical system. Was the interior dome light left on? Were the headlights shining? I don't know, but my car wouldn't start. Again, this mistake alone would not keep me from returning. However, that all changed when WCTNA didn't clean up the mess they made. Instead of admitting that their poor stwardship of my vehicle led to damaging my battery, they failed by only offering to "jump" (recharge) the car's battery. Then, after hearing my concern, they... failed. They did not offer a lower price for a replacement battery. They did not even respond to my communication by email. Wait, actually, when I called back, their receptionist let me know -- "The boss says your battery was on its last leg anyway," so they suggested I buy a full new battery AND pay full price for installation. WOW, WCTNA. You made no effort to find a middle ground: no offer of a discount on my (yes, a couple years old) battery (but certainly good enough to jump my car every day without problem). You could have offered to pay for installation. Yet, you did nothing but tell me your mistake deserved no restitution to me. So, to Anne Arundel County residents, take my advice. Don't waste your money or time with WCTNA. Who knows? Maybe they will see this message. Maybe they will earn another opportunity to serve me better. In the meantime, I certainly will find some other mechanic in Crofton, Gambrills, or Bowie to help me. There are many Car Service Providers near me, so I will check their online reviews before using them!

Had a really good experience with Glen Burnie Towing when I needed someone to get my car towed to…read morethe dealership. Since there were no reviews on Yelp, I looked at Google reviews which were very positive. I called to get a price the night before and then the following morning had my tow scheduled. They were able to tow my car in a timely fashion and it arrived to the dealership in time for my appointment. The people answering the phone were very nice and friendly and the price was very reasonable. Hopefully I won't have to use them anytime soon, but if I did need a tow- this is who I'd call!

Called to have my car towed, was given a 30 minute arrival time. That worked perfect since I told…read morethem I was just leaving work. Ten minutes later they call, the driver is there and wants to know where I am. I explained I was driving home. They said they couldn't hold the driver there and had to cancel the call. I asked if they could send someone else out and they said no. Don't give an arrival time of you can't stick to it! Will never call again or recommend them!

Quick. Professional. Reasonable. Highly recommend. It was evening time and it took 3 different…read morecompanies before I could get a company to answer. He answered right away and arrived 30 mins later. Recommend.

Hit and run. Owner contacted two days ago by my neighbor who witnessed the damage caused by the tow…read moretruck. Reached out to the company owner today. Giving me the run around.

After waiting over three hours for a tow truck from a different company through my roadside…read moreassistance and being told that it would be another hour. I contacted this tow truck company out of desperation just hoping to get home to my family a little quicker. This is where Elite Towing comes to the rescue!! The driver was awesome! He was at my vehicle in less than 5 minutes. My vehicle was in a tight spot of a parking lot and he was able to quickly maneuver it onto the tow truck without issue. And for a very reasonable price. If you are in need of a tow truck and don't want to wait all night, this is your company!

Gene is the best! Super quick, very nice and professional. Great pricing too! I'll never use…read moreanother company! Thanks Elite!

Had an appt here at 6a for DOT inspection back in January 2026, they got me right in about 10 mins…read moreafter 6, inspected my truck and trailer and was done before 9a, very happy Fast forward to June 2026, had a 6am appt for DOT inspection on a new trailer, they had me sit there until 8am waiting after I asked them several times if I was going to be helped soon. Finally decided to leave at 8a after they wasted 2 hrs of my day. The worst part is no one gave a care.

Columbia Fleet Service came through like a dream for us since we had an accident involving our…read moretruck.It was fast to tow us away, and the mechanics were superb at handling the trailer repair. Professional, reliable, and very efficient. Highly recommended for any kind of commercial fleet requirement.

I am grateful and relived to have found JTCC! What a rare experience to have an honest and skilled…read moremechanic and his wife, Dorothy, is fantastic following up through-out the job. No surprises!! Very reasonable prices. Overall 10+ Great service on all levels‼ JTCC is our go-to for all car needs!

They are small business that gives you there full attention! The install they did for me was…read moreprofessionally done and on time and no extra charges like most places try to do! Good honest people. I'll be back for all my car needs. Highly recommend.

Motorcycle broke down needed tow quickly on a Saturday...Made a Call less than 40 min was there and…read moreEQUIPPED TO TOW MOTORCYCLE loaded up drove me Home Reasonable fee and Very Experienced Operator Zack?? Nice Guy .. THERE MY TOW COMPANY FOR ALL MY VEHICLES...Great Family Owned Business. I. Very satisfied with their FULL SERVICE!!!! Nice Clean Modern Equipment..NOT A CONTRACTOR DRIVER ACTUAL COMPANY EMPLOYEE

Run For the hills save your self! They're thieves they'll…read moretake you no remorse then insurance claims will come back, not OSHA certified, lies on lies, no actual time frame and the people will hit on your underage daughter. They're not efficient terrible to talk to and awful in person. They must pay for reviews. Their location changed for many reasons and liability is the main purpose.