Unfortunately the worst experience ever. I have literally never left a review before, but this…read moreexperience was honestly really horrible. Would not recommend. I came in asking for a basic brown balayage with lighter pieces and made it very clear that I do not like red tones in my hair. I even showed a reference photo. I ended up with noticeable HOT PINK highlights, which was completely unexpected and not what I asked for at all. There was no conversation or confirmation that any kind of pink tone would be added to my hair. I gave the salon a chance to fix it and came back, spending over 8 hours across 2 days trying to correct it. Unfortunately, the end result still has red undertones and now looks muddy, not like a balayage. What made the situation worse was the way it was handled. The owner was dismissive and blamed the result on a very slight color filter on my phone, saying I "should have known" I was getting pink. Even if a photo looked slightly warm, that does not justify adding hot pink tones without clearly communicating that to a client first. The owner honestly seemed annoyed that I was there and barely finished drying my hair. When I expressed that I was still unhappy after spending $300 on something that wasn't what I asked for, I was told I would have had to pay that amount regardless, and the conversation was essentially shut down. I also tried calling afterward to resolve things and never received a response. I understand that miscommunications can happen, which is why I gave them the opportunity to fix it. But the lack of accountability, poor communication, and unprofessional attitude made this a really frustrating experience. I literally cried for hours straight after coming home with pink hair, and then to be told it was my fault and to not be offered a discount/ partial refund is CRAZY. This is the reference photo I showed, what I received, and then the "correction"

Got a second cut here which was also great. My first cut was free and they don't list price ranges…read moreonline, so had no idea until checking out that my wash, cut, and blow-dry was $62.

Dawn is fantastic! I am always pleased with the way my hair looks after a visit to see her. She is…read morean amazing stylist.

Karen is the best! She is highly recommended by a lot of people in the area for cuts, highlights,…read moredyes. The salon is nice, calm, clean, and all the workers do a great job!

The shop was busy but I didn't have to wait long even though I didn't have an appointment. My…read morestylist was friendly and professional. She did a great job.

Went there about a month ago, first time. Hadn't had my hair cut in over a year because the last…read moreperson to cut it in a totally different shop did such a lousy job and at about twice the price. Waited not very long even though there were many guys waiting to get their hair cut. Everyone was a walk-in that day. They were completely fair in the order of times people walked in. I got a woman who listened to what I asked for, my hair is thick and wavy and often unruly, gave me the haircut I asked for. Plus she was pleasant and on the quiet side, which to me means she's paying attention to what she's doing! She then blow dried my hair keeping the waves, and I left feeling and looking like a million bucks! Yes, I would definitely go there again! Every everyone in this little shop was pleasant.

We had a great experience with Channa. I brought my four brothers who hate getting their hair cut…read morebecause they always leave unhappy and they all left loving their new cuts. She is excellent with pre-teen's and teenagers and they can't wait to go back when their hair grows out again. Highly recommend

I started coming to Channa in 2022, when I hadn't had a haircut in several years. I found her here…read moreon Yelp, after spending a couple weeks combing the internet for a stylist. She has SAVED my hair! Not just with the cut and color (we do glazes), but with hair tips too - the shower water filter has been the biggest game changer for me. I live in Arizona now and whenever I am visiting New England, I try to get a haircut with her. I haven't found someone here who comes close to as good. It's worth going out of your way to see her!!

DO NOT GO TO THIS SALON !!!! DO NOT SEE TAYLOR!!!! ZERO…read moreSTARS Both my mother and I got our hair done last week. We both were not happy. I cried when I got home. She insured us. She would fix it next week so this week we texted her to book an appointment for her to fix our hair and she said that we can seek service elsewhere when a week ago she promised to fix it. We spent $280 on nothing do not go here. Do not see Taylor you will get scammed.

I can't say enough good things about A New Attitude! Shannon, the owner and an amazing stylist, is…read morean absolute professional and a true color expert. She takes the time to listen, offers expert advice, and always delivers beautiful, customized results that make you feel your best. Whether you're looking for a fresh new color, precision cut, or something special for a big event, this salon does it all -- weddings, updos, color corrections, highlights, and more. The atmosphere is warm, welcoming, and relaxing, and Shannon's and her staff's attention to detail makes every visit enjoyable. If you're looking for a salon that combines expertise, creativity, and genuine care, I highly recommend A New Attitude. You'll leave feeling confident, refreshed, and absolutely gorgeous! ‍

I came to Candela shortly after moving out of the city to North Andover... and am SO grateful I…read moredid! it was hard to leave the colorist I'd been seeing years but I just couldn't justify the long commute into Boston and back anymore. Fortunately, Lauren put me right at ease straight away -- it was clear from the time of our consultation that she was dedicated to making sure I'm super happy with my hair. And she definitely delivered! We talked at length about all my different options for achieving the high-dimension, low-maintenance blonde I wanted... including balayage, foils, root tap/shadow/melt, money piece, etc. and finally settled on a plan that would match the ook I was going for without damaging my hair too much. Lauren was honest with me from the get-go about what she did and didn't feel comfortable doing in terms of maintaining the integrity of my hair (we skipped bleaching the ends for that reason), which I really appreciated. From the moment she started painting to the toner and blowout/styling, it was clear that she *really* cares about her work, as well as the client's satisfaction. And I truly don't think the tone of my blonde has ever looked better! Not to mention, Lauren's sweet, friendly, accommodating presence makes for a really pleasant experience all around. Especially if you're looking for a "lived in blonde" that grows out softly and beautifully, I highly recommend her! 10/10

MY FAVORITE HAIR SALON i had to write a review today but i've been coming in to see tiffany and…read moreshe's literally an angel! i love my haircut, it feels so full and she completely restored it. i have been coming here specifically for my cuts because they're the best and give me exactly what i'm asking for! i owe my hair growth and loveliness to tiffany, jenny has an amazing girl squad and will continue to recommend for cuts and colors!

It was a good place…read more This was a good hair salon. Every time I went there, I was happy. But my favorite stylist left. After that I tried other stylists and they were fine. And always very gracious. I never felt awkward going in. I always felt very comfortable.. The last time I went there. I was gushing about how much I liked it there. And I said I hope you guys never go away... They must have known they were closing, but they never said anything. I left there with my latest stylist's card... I had a weird feeling that they were talking or laughing about me behind my back. Because I swear about a week later the whole place was closed permanently. I have no idea what could have happened. But possibly when covid hit, the salon took a financial hit. I actually don't even like going for haircuts, but this place was special...

I cannot express enough how wonderful this studio is. So often I feel uncomfortable in a salon, or…read morelike I don't fit in. But the staff at Smooth could not be more welcoming. Stephanie has colored my hair twice now with amazing results. I feel so much more confident in my day to day life. The color stayed for quite a while. Even when it did fade with the sun, as to be expected, it faded in a way that made it look really neat. I also brought my 13 year old in before a big dance. I am blown away by how amazing and beautiful she looks, and she is still in jeans and a T-shirt!!! The makeup is age appropriate and not overdone and the hair is on point for her dress. I could not even begin to wish for anything more. Thank you so very very much Stephanie. If you are reading this and on the fence about going, stop in, give them a try. I promise you will be so glad you did.

This appointment I had a cut, toner, and blow-dry. Danae @hairbaedanae always knows what to suggest…read moreto make my hair look its absolute best. I trust and respect her professional advice and she never disappoints.

I'm so happy with my haircut! Alexia was so kind, attentive, and really took the time to listen to…read morewhat I wanted. My hair looks and feels amazing!

I took my son yesterday for a cut and I got waxing. My son's hair came out great and Cassie even…read moreshowed him what product and how to use it so he can do it himself. My eyebrows were sooo overgrown, Cassie once again worked her magic. My eyebrows look great! I highly recommend stopping by there for all of your hair and waxing needs.

only go to Stephanie and Marianne do not go to Lilly or you will walk out with hair so short you…read morecan barely put it up 2 weeks after talking to manager I still have not received a refund or apology my hair is about 7 inches shorter than what i asked for now bc of this I will never get my hair cut again we out trust into ppl that we shouldn't ever so I say ONLY GO TO Stephanie OR MARRIANE DO NOT GO TO LILLY OR YOU WILL WALK OUT WORSE THAN YOU WALKED IN

I got my lashes lifted by Shannon. I had emailed her about my failed lash lift at a place closer to…read morewhere I live and she promptly responded/ had me come in to see what she could do. My lashes are straight and point down, they don't respond to lash curlers even heated they will eventually fall down- they can be very annoying but she said she had other clients with similar issues and it worked just fine. She solved my problem! I'm so happy and can easily apply mascara or liner with my new curled up lashes. Best of all I can see better without those lashes pointing down :) I also saw Ranata for a quick facial. She did such a good job of getting my pores clean. Thanks for both services, I will be back.

Im disappointed to have to leave this review. I've been an intermittent client at Aesthetics…read moreExchange going back to roughly 2022. I utilized a few laser package specials and had AMAZING results, once with Renata and another time with Jessica. My skin had the normal several day sensitivity and rapid cell turnover with glowing skin coming through among other great results like scar reduction, reduction in fine lines and pore size. Unfortunately this was not my experience with the new laser machine that was used on me in February. Why have I waited so long to post a review? It takes time for laser to really show full results. I can say however that I initially had zero pain during treatment (like the laser wasn't effective) even though the practitioner stated that I was on the "highest setting". Do I like pain? No. Does it signify that Micro injuries are being created to initiate collagen production? Yes. Additionally I had zero skin turnover and no new laser glow like I'd had in the past. I tried to keep the faith and wait it out to see if I would have results but I unfortunately did not and I feel duped, kinda like they pulled a bate and switch by using a new laser on me without letting me know ahead of time. I want to also mention that I got the Triple Stack Laser, the strongest laser combo offered and as I said, the practitioner stated that I was on the highest setting. I'm glad I bought it at a promotional price rather than the full $500 dollar price. I do have experience with laser and Morpheus8 at other providers in addition to the treatments I've received at AE. The results in this case spoke for themselves. This new machine they use is ineffective and a very unfortunate waste of money as I chose AE over receiving Pico laser at a provider closer to my home because I had good experiences in the past. I'm happy to be closer to laser season so I can take advantage of a more reliable provider.