The website is polished and professional, and while I can't speak to the quality of care or bedside…read moremanner, my initial interaction left a mixed impression. When I called, I was met with an automated message, standard these days, but there were no options for new patients or to reach medical staff. I stayed on the line without pressing any keys, and a human did eventually answer. They were polite, soft-spoken, and informed me that the clinic operates on a membership model. Digging into the site later, I found that membership runs around $3,200 per year. What's not clearly explained is how this integrates with existing insurance. There's no detail on whether labs, prescriptions, or procedures are billed separately or offset at all. Nothing against the clinic itself, but after watching another practice in town fall apart post-buyout, I'm not eager to throw more money into the healthcare black hole, especially on top of already sky-high insurance premiums. Las Vegas isn't exactly budget-friendly, and this setup seems designed more for the west side crowd with disposable income than for the average patient just trying to get solid care without financial acrobatics.

General care Haley and Julie have been amazing to me and my family. They actually sit down and…read morelisten to what my issues are and for some reason if it is going to happen to me it is always not common, doing something that they have never seen before. Book level stuff. Haily.jad helped me find the right team of specialist to figure out that it was multiple things creating what seemed like one thing. Her patience is beyond that of a nun. If you want someone that doesn't just throw a prescription at you then Hailey is that person to see.

Dr miller is awesome. Great guy. Great doctor. Cannot go wrong with this guy. He is thoughtful…read moreand thorough.

Dr Miller is, hands down, the best doctor I've ever been to. He was my doctor for 3 years, until I…read morehad to switch insurance and can no longer see him. He is smart, very up to date with the latest medical findings, and never made me feel rushed. He listens, which is difficult to find these days. He is also open to alternative treatments-he referred my husband to a particular type of chiropractic care when he hurt his back, instead of instantly looking at more invasive treatments. I'm still hoping his office will start taking my insurance so I can go back to him!

I'm fairly new to the clinic. They "rescued" me after my previous office was extremely rude. I…read morereally like Dr. Dunsmoor is professional and thorough. His office manager and staff are kind and compassionate. I have several Autoimmune diseases. Been through 70-80 drs in Vegas. I have faith in Dr. Dunsmoor and his team to take over my care once back from Mayo Clinic. Anyway...DEFINITELY 5

WOW.. ... all i can say is wow. I am in complete disbelief of the way I have been treated by the…read moreMountain View primary care staff at smoke ranch. Firstly, I wanna start by saying the staff has not been rude by any means, but just extremely unprofessional and unorganized. I started going to this doctor, specifically Dr. Noorda, because of the incredible reviews he had about him as far as his practice and medicine... I wanna make it very clear that I am only continuing to come to this office because of the incredible care that I've received from Dr. Noorda and only because of that. Otherwise, it has been extremely frustrating and an impeccable waste of my time... I Initially went in 11/26 to get blood drawn and provide samples that I was asked for for testing... When I arrived, there was a ton of confusion on what test were actually supposed to be performed on me so that was frustrating, and then after they finally figured everything out, and I was able to provide them with the correct paperwork, they took the samples they thought I needed it, and I proceeded to leave the office as normal... Literally less than three minutes later they called me back to back letting me know if I'm able to rush back in. They forgot to give me some test that we're on the list for me that day, which was already a red flag, but I decided that everyone makes mistakes and I went back in with no problem., Mind you I live over 25 minutes away, so this is not convenient travel wise for me by any means, but I will travel anywhere for good care. Fast-forward to today, December 4, I go in for my appointment to drop off the test that I was sent home with 11/26 to test me further, and when I went in to drop off the samples, everything appeared to be fine. I gave them to the phlebotomist, And I left... As per usual. Unbeknownst to me, I'm driving 25 minutes away to go back home and get back to work, I'm on a work call as I drive home and I noticed that Mountain View called me twice back to back... I'm on an important call so I cannot switch over, and the first thing I thought is there is absolutely no way they are calling me because they forgot something again, I am already traumatized that happened to me the first time. Once I was finished with my work call, I gave them a call back lo and behold just to find out that yet again they incorrectly read my charts. They told me that the way that the tests were requested. We're all on one line and was confusing the phlebotomist told me she had to ask aOnce I was finished with my work call, I gave them a call back low and behold just to find out that yet again they incorrectly read my charts. They told me that the way that the tests were requested. We're all on one line and was confusing the phlebotomist told me she had to ask a nurse how to also read the paperwork just for them to call back and tell me they need an additional 5+ tests and that I ultimately wasted my time coming down and giving them the test that I drove 25 minutes to give them, because That wasn't actually all of the test that I was supposed to provide to them initially, which was completely unbeknownst to me because they literally never told me . So now I have to go back for my appointment December 18, but we were originally supposed to discuss all of the results that I had already sent in, now that Appointment is essentially obsolete because the testing still isn't done, mind you I have driven back-and-forth to the office more than five times now trying to achieve the same results and something that should be extremely simple... all she could literally tell me verbatim was "well you don't have to drive back up here if you don't want to I was just making you aware"... Girl of course I have to drive back up there. This is my health we're talking about, no matter how frustrating it is I'm going to do whatever it takes to finally get these test submitted, but wow the hoops I've had to go through is crazy! I'm typically not want to complain, but the situation has left me feeling helpless and in disbelief!

Dr.nick is the worst dr I have ever worked with refuses to understand my pain and dose nothing…read moreabout it I have herniated and bulging discs in my upper back and constantly says I'm fine the rest of the staff is great and helpful I'm a work comp patient and been treated like a liar despite MRI results

One of the best medical offices that I've ever visited in the valley…read more -friendly, direct communication over phone. Was able to get next day appointment. -helpful and joyous front desk staff -office superbly clean, bright and organized -spotless restrooms -Dr. was very friendly and listened to all my requests intently -was in and out of my appointment in less than 30 minutes

One of the more stressful aspects of moving to a new city is finding a competent, caring and…read morereliable healthcare provider. We were incredibly fortunate to find Dr. Rosenstein and we have been under his care for a few years now. He has helped us to significantly improve our health, through his innovative, current and passionate care. Dr. Rosenstein takes an individual approach to the care he gives, asking the right questions and looking beyond the obvious to help us improve our healthcare and create a more healthy lifestyle. His wicked sense of humor is an added bonus and his support team are always available and helpful. We feel very fortunate to be in his care.

I have been a patient here for about 10 years. I have no complaints about the physicians here…read more The reason for the 2 star review is due to the rude front desk staff and complete breakdown of communication when you call the office. You can expect that no one will do anything when you call and you will end up having to walk into the office to resolve the matter.

Such an amazing team that works here. Fast, accommodating, and friendly. Dr Owen is amazing. Great…read morecare, family oriented, truly a great experience. You're treated like a friend and a patient, not just a number. Highly recommend

I have been seeing Dr. Owen for 4 years now. I truly know he cares about his patients and cares for…read moretheir overall health and wellbeing. I can say his front desk team is very nice, professional, and helpful. I love Vee and she's always eager to help me schedule an appointment that works for me. I have seen the front desk change overtime but I'm happy to say the ladies are on top of scheduling and communication than I have ever seen! They have over the years have had their challenges (what office doesn't)but I have continued to be loyal to his office because Dr. Owen is really someone I can actually talk to and he doesn't rush or brush me off. Dr. Owen is kind, caring, a great listener.... and has great bed side manner. I always feel very comfortable to see him and converse with him.

Dr Tahir is an amazing doctor. He always takes his time and listens to any concerns and questions I…read moremay have. I never feel rushed. His staff is also amazing. They answer the phones and are always very pleasant. Getting an appointment is always very easy and the wait times are are always very short. I highly recommend this Doctor and his practice.

The ladies that check you in are friendly and get you checked in quickly…read more Dr. Tahir is great! He's personable and funny. He doesn't try to feed you more medications! In fact, he questioned why I was placed on a few by a previous primary. Dr. Tahir listens to his patients. He takes his time with you and is thorough.

Staff is super friendly, been coming here for 9 years never had any issues. Drs are awesome.read more

Office experience with the staff as whole was nothing short of amazing. Very friendly ladies. The…read moredoctors are both very friendly and caring. The care they provide when my children go for appointments is very comforting.

Retina consultants. Not very nice to people wanting! I was the only person in the waiting room…read morestuck watching a Disney program I asked nicely if they could put the news on NO was all she said! No emotion at all It would have been nice if I was told why... it is stuck or the remote is missing... but just go ahead and put up paper hearts. Maybe it is just waiting for hours but there it is.

Dr.Kelley is so helpful she answered any questions I had cause it's my first time. On top of that…read moreshe is so nice! She is an internist and she also offers Botox! It's a clean and comfortable environment. I am so pleased with my results! & I highly recommend her!!!