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    Goodwill Store and Donation Station

    2.5 (2 reviews)
    Closed • 10:00 am - 7:00 pm

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    5 years ago

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    Goodwill Store and Donation Station

    Goodwill Store and Donation Station

    (3 reviews)

    I am a regular thrift store hound. I love shopping for boutique clothes and bargains. I understand…read morethat the people who work at these places do not get paid very much, and I don't expect a whole lot, but common courtesy would really be appreciated. I was standing in line at the Goodwill on Potranco Rd. There were three registers open. I guess it was break time for one of the ladies because when she finished waiting on a customer, she just left. I had started to move forward but realized that she was leaving and so I backed up. That was no acknowledgment saying, "so-and-so will be with you in just a moment." There was no one behind me so I backed up behind the pole that showed where you're supposed to stand. 10 minutes later I'm still in line. One of the ladies finished with her customer, I asked, "Should I come forward?" She ignored me. I started to move forward a little bit and then realized she was still cleaning her counter space. At this time there were five people in line with their families behind me. I could not back up so I stood slightly in front of the pole, but still at least 6 ft away from both of the registers. Idela, who was working the other register looks up at me and says, "You need to back up. We expect people to stand behind the pole." I turn around and look at the line behind me, and she says that they all need to back up. Well, I don't see how I'm going to make this happen so I just stand there. Nobody says we'll be with you in a minute. No smiles. No courtesy. Another employee comes back from her break, is standing behind the register and playing with a scarf twirling around and making jokes. Then she opens her register. Finally, they call me forward and the lady at the first register called somebody else forward because she is finally finished putting away hangers. Look, somebody needs to train these employees in just common courtesy with their customers. An, "I'll be with you in a moment," or a smile, "sorry we're taking so long." Just anything to indicate that they understand that we're waiting, that they have noticed us and will get to us as soon as they can. A little courtesy goes a long long way.

    The store was very organized and clean. I don't know if Goodwill launders or sanitizers their…read moreclothes before putting them out, but they always smell pleasant. Shoe and purse selection was great. Almost all of the items were priced right. I found a bunch of canvas art and prints in nice frames, metal art pieces and amateur oil paintings. If you look hard and use your imagination you can decorate your whole house for a reasonable price. Checking out was an extremely pleasant experience. The clerk wrapped all breakables. She should of gotten a 10 minute break after ringing up our purchases. Because we purchased so much at once we needed a rolling cart and an attendant to escort us to our car. Great experience from start to finish.

    Thrift City - San Antonio

    Thrift City - San Antonio

    (77 reviews)

    $

    I did not take any photos here because I did not plan to review, but after thinking about my visit…read moreand chatting with my friend who was with me, I decided to make a few comments. I realize thrift stores rely on donations, but several items we picked up were marked boutique but appeared more than lightly worn. Many of the clothing items were heavily worn and not in good repair. A necklace behind the counter was missing more than a few gems. The store is organized by categories but the lighting is awful, and makes it seem dirty even if it isn't, and there are dead ends/blocked aisles that require you to turn around and go the other way. Staff seemed friendly enough. I interacted 3 times with a young male teen and he seemed pretty low key minimal interaction but by the 3rd chat we hit it off to to speak. He's probably just slow to warm up. I did try on a few clothing items that I purchased. My friend also found something. But I don't think we will add this to our list of shops to frequent.

    Great selection of home goods, decor, books, clothes and small electronics at a reasonable price…read more Great place to visit if you are looking to furnish your place. What I love most is the daily deals. The employees are always super helpful. They also have an area referenced as their "Boutique" items which are higher end items that are a little more pricey but again very good finds at a fraction of the retail price and in very good condition.

    Goodwill Store and Donation Station - thrift_stores - Updated September 2026

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