Every time I go here, I always leave with a pile of clothes. You can't beat the selection & the…read moreprices! The staff is always so helpful & friendly as well :)

Visit randomly to see what's there. Nice selections at the right time. Good prices and pleasant…read morestaff.

My husband and I have shopped at Embrace for several years in Meadowview. November 2023, we stopped…read morein at the new location in Bradley, Il. I made a comment on how I liked the new store-Embrace and I was waiting on my husband cuz he was trying on jeans so I asked to use the restroom. While using the restroom, the same lady that I made a Nice comment to, yells through the door loudly, to not use a lot of toilet paper and continues to be rude yelling aloud so everyone could hear her & embarrassing me. I had shoulder surgery 5 days prior and I was struggling to try to use 1 hand to get pants down to use the toilet and to reach in to get toilet paper cuz they were low. After walking out, I was embarrassed and just wanted to get out of there. I told my husband & he tried talking to the workers explaining what happened. He couldn't talk to a manager cuz all of a sudden the managers were too busy. Which the lady who was being rude was one of the managers. No apology & didn't have the nerve to even talk to us. Another customer said she was rude to her too. How do you own a business when you are rude and are harassing your customers! You don't treat people like this! We will not be returning to this business ever again. We will give our business to those who treat us nice as customers. Maybe you shouldn't have opened your business until your plumbing issues were resolved. She said customers were coming in and plugging up her toilets. I guess they have only 1 toilet working but have a total of 3 or 4 toilets. Sounds like you need a plumber not blaming your customers.

DO NOT SHOP THERE.....I went to this store and didn't pay attention to the pricing and dates they…read moremark their clothing up to make them down by dates. Clothes are out of season and got the nerve to be priced up. Sophie is TERRIBLE please watch her she will put you owe more than you do in the register. I'll NEVER NEVER EVER shop there again. DO NOT SHOP there you will regret it.

Absolutely wonderful owner and family. Bought a gorgeous French console, a few collectibles,…read moreclothing, and accessories. Prices are very reasonable and the shop is very tidy. It's a delight to see all the new items. Going back tomorrow. Really love this shop!

Obviously, I love Kaleidoscope and think it is a great addition to the Manteno and Kankakee County…read morearea. It's bright and happy with friendly and helpful staff, there are always good deals and the clothes are of the best quality in consignments.

Love the wide array of things that you an find here. It's really diverse. They have things you…read moredidn't know you needed but can't live without!

I love this store! The store staff are friendly and helpful! I found such a great deal there. Thank…read moreyou so much! I will come back again!

I found a bag I liked in the store that was at the upper limit of the price point I was looking…read morefor, especially since the bag was worn in places. When the cashier rang it up, it was more expensive than the tag read (it's worth mentioning that their bags have two tags, a hang tag on the strap near the hanger and a detailed tag stuffed in the bag somewhere that usually takes the cashier a bit to find). I pointed out the price discrepancy, and was curtly told that the price inside is the one that counts. I wasn't willing to pay more it, and told her I'd have to pass at that price, and thanked her anyway. I offered to put the bag back on the rack. She told me I was out of luck because they had a no return policy. I had not completed my purchase and reminded her of this. She said there was no way to cancel a card that she'd already swiped. I realize I should not have given her my card until she told me the price, but wasn't concerned at the time. She said that my credit card had been charged and that I could take the bag or not, she didn't care. I told her that she could either cancel the card or that I could do a chargeback on my credit card, which shouldn't be a problem since I had not authorized the charge. She told me that if I didn't sign, it was fraud. I asked if she was going to cancel the charge or if I needed to call my credit card company. She was pissed, but reversed the charge (the thing she'd told me repeatedly that she couldn't do). Obviously, I won't be back, and was disappointed by the aggressively bad customer service from a locally-owned business.

As mentioned in other reviews the staff is RUDE, uppity, mean girls kind of rude. Reality check!…read moreYou work in a used clothing store in Kankakee county, not Some Beverly Hills boutique. Second when you turn clothes in, and meet with their approval, you are on your own. You must remember to check back and see if they sold it, and hope they were honest when they said they didn't and when you look for it it's gone. There is no record of it, so they could of sold it or "donated " it. For purchase there are a few nice things, but nothing you couldn't find at the Goodwill store down the road.