Every time I go here, I always leave with a pile of clothes. You can't beat the selection & the…read moreprices! The staff is always so helpful & friendly as well :)

Visit randomly to see what's there. Nice selections at the right time. Good prices and pleasant…read morestaff.

Boutique pricing for used goods they get for free. Sometimes you can find a good deal here but…read moreusually you can expect to pay brand new clothing prices for used clothing. I love thrifting but I just wish the pricing was better here. Also wish we had a goodwill outlet near the area.

They don't take returns or offer store credit. Says all sales are final at the bottom of the…read morereceipt- which you don't get until after your purchase.

My husband and I have shopped at Embrace for several years in Meadowview. November 2023, we stopped…read morein at the new location in Bradley, Il. I made a comment on how I liked the new store-Embrace and I was waiting on my husband cuz he was trying on jeans so I asked to use the restroom. While using the restroom, the same lady that I made a Nice comment to, yells through the door loudly, to not use a lot of toilet paper and continues to be rude yelling aloud so everyone could hear her & embarrassing me. I had shoulder surgery 5 days prior and I was struggling to try to use 1 hand to get pants down to use the toilet and to reach in to get toilet paper cuz they were low. After walking out, I was embarrassed and just wanted to get out of there. I told my husband & he tried talking to the workers explaining what happened. He couldn't talk to a manager cuz all of a sudden the managers were too busy. Which the lady who was being rude was one of the managers. No apology & didn't have the nerve to even talk to us. Another customer said she was rude to her too. How do you own a business when you are rude and are harassing your customers! You don't treat people like this! We will not be returning to this business ever again. We will give our business to those who treat us nice as customers. Maybe you shouldn't have opened your business until your plumbing issues were resolved. She said customers were coming in and plugging up her toilets. I guess they have only 1 toilet working but have a total of 3 or 4 toilets. Sounds like you need a plumber not blaming your customers.

DO NOT SHOP THERE.....I went to this store and didn't pay attention to the pricing and dates they…read moremark their clothing up to make them down by dates. Clothes are out of season and got the nerve to be priced up. Sophie is TERRIBLE please watch her she will put you owe more than you do in the register. I'll NEVER NEVER EVER shop there again. DO NOT SHOP there you will regret it.

Absolutely wonderful owner and family. Bought a gorgeous French console, a few collectibles,…read moreclothing, and accessories. Prices are very reasonable and the shop is very tidy. It's a delight to see all the new items. Going back tomorrow. Really love this shop!

Obviously, I love Kaleidoscope and think it is a great addition to the Manteno and Kankakee County…read morearea. It's bright and happy with friendly and helpful staff, there are always good deals and the clothes are of the best quality in consignments.

Love the wide array of things that you an find here. It's really diverse. They have things you…read moredidn't know you needed but can't live without!

I love this store! The store staff are friendly and helpful! I found such a great deal there. Thank…read moreyou so much! I will come back again!

I found a bag I liked in the store that was at the upper limit of the price point I was looking…read morefor, especially since the bag was worn in places. When the cashier rang it up, it was more expensive than the tag read (it's worth mentioning that their bags have two tags, a hang tag on the strap near the hanger and a detailed tag stuffed in the bag somewhere that usually takes the cashier a bit to find). I pointed out the price discrepancy, and was curtly told that the price inside is the one that counts. I wasn't willing to pay more it, and told her I'd have to pass at that price, and thanked her anyway. I offered to put the bag back on the rack. She told me I was out of luck because they had a no return policy. I had not completed my purchase and reminded her of this. She said there was no way to cancel a card that she'd already swiped. I realize I should not have given her my card until she told me the price, but wasn't concerned at the time. She said that my credit card had been charged and that I could take the bag or not, she didn't care. I told her that she could either cancel the card or that I could do a chargeback on my credit card, which shouldn't be a problem since I had not authorized the charge. She told me that if I didn't sign, it was fraud. I asked if she was going to cancel the charge or if I needed to call my credit card company. She was pissed, but reversed the charge (the thing she'd told me repeatedly that she couldn't do). Obviously, I won't be back, and was disappointed by the aggressively bad customer service from a locally-owned business.

As mentioned in other reviews the staff is RUDE, uppity, mean girls kind of rude. Reality check!…read moreYou work in a used clothing store in Kankakee county, not Some Beverly Hills boutique. Second when you turn clothes in, and meet with their approval, you are on your own. You must remember to check back and see if they sold it, and hope they were honest when they said they didn't and when you look for it it's gone. There is no record of it, so they could of sold it or "donated " it. For purchase there are a few nice things, but nothing you couldn't find at the Goodwill store down the road.

Another bad experience.... I noticed some of the people who work at this location have friends…read moreand/or family who come at certain times of the day. It is the same people, no matter what day of the week I stop by. Apparently, Salvation Army workers of this location "conveniently" bring out the "good stuff" for their family and/or friends. I think their family/friends are reselling the items at the local flea markets or Craigslist/Ebay, because it is no way they need 30 pairs of shoes in one shopping outing!!! I promise you, this is NO EXAGGERATION!!! 30 pairs of shoes conveniently handed over to a certain customer is NOT FAIR! Even though I had some negative experiences at this location, I really do still shop here at least a couple times a month. Most times, I walk out empty-handed, but there are those times when I find a TREASURE FOR ME or WISH I HAD SOMEONE TO BUY THE TREASURE FOR!!! See my updated photos.... I have finally figured out the end of the month and first of the month is the best time to find great furniture items. I guess this is when most people are in the process of moving... Additionally, I have found an occasional "pearl" hidden in the "sand" of most all of their departments... This is not the best of the thrift stores, but it is worth a drive by to see what is inside...

I haven't been to this Sal Army in at least a year.......they had remodeled & moved the women's…read moresection into a dark, dank, cramped corner of the store & I simply could not! But I ventured back this week & was pleasantly surprised to see the remodeled again! The women's section has been rightly restored to the most expansive part of the store! They are arranging the clothing by color! Every aisle is wider.....carts & butts do not compete for space! The entire store seemed super clean & organized in every department! The floor help was friendly & available! The only faults are the sometimes vastly overpriced items.....a tiny lil vase with one tiny lil artificial flower for $6.99?????? And the loooong checkout lines. But the day I went summer was already 50% off so WIN!!! If you haven't been here in awhile, please have a look. I think you'll be pleasantly surprised!!