I popped in for a NC state inspection on the recommendation of my son and daughter who have had excellent service here. Isaac Knepp got me in and on my way withing 35 minutes. We spoke a bit and I found out before running the service counter he was a tech. He si proud of the store and the housekeeping is excellent and paperwork well organized: always a good sign. He si soft spoken and very unassuming, however he gets things done without any fanfare. I'll come back and I suggest you give them a shot at your business as well! Great job, Isaac! read more

I recently had service performed there and was very impressed. Quick, efficient, and very professional. They were honest with me about my vehicle's needs and didn't make me feel pressured at all. I highly recommend! read more

Amazing service! Excellent value! Both office and mechanics are super nice, friendly and get the job done in a blink! Highly recommended!!!

Oil Change: 5 Stars - A True Game Changer at Goodyear! I had the pleasure of working with the new manager, Isaac Knepp, at the Goodyear Tire Service Center on Battleground Ave in Greensboro, and I have to say--what a breath of fresh air! Isaac brings a whole new level of professionalism, friendliness, and genuine care for customers that's been long overdue. From the moment I walked in, Isaac made sure I felt welcomed and informed. He was incredibly knowledgeable, explained everything clearly, and went above and beyond to make sure my vehicle was serviced efficiently and correctly. You can tell he takes pride in his work and in the team he's leading. The difference in service since Isaac took over is night and day. The atmosphere feels more positive, organized, and customer-focused. If you're looking for honest, reliable service with someone who truly listens and delivers, I highly recommend giving this Goodyear location another chance under Isaac's leadership. Kudos to Goodyear for bringing in someone who cares--Isaac Knepp is exactly what this location needed! read more

My daughter took her car here yesterday For an inspectio, they failed her tires and tried to sell her new tires. These tires were not bad, they were in fact purchased in the last two years and still well within specs. The vehicle was taken to the dealer to have the suspension and alignment checked. NO ISSUES AT ALL. Tires are fine, susp Is fine, alignment is fine. Passed inspection at the dealer. DO NOT USE THIS SHOP... Someone tried to pad their monthly bonus at the end of the month... read more

I took my car there for change a tire. They sold me pre-damaged tire. I didn't understand at the time My car is started shaking. I take it there to fix and I realized my tires damaged They charge me $180 for road hazard protection (free replacement tire) They not responsible about that? and I asked him why they call police for me The manager of this place he's terrible read more

I paid extra to have a lifetime alignment deal on the vehicles. When I make an appointment to get an alignment, and I go eat lunch and come back 45 minutes and it's still sitting there, where I parked it. No call or text to let me know they're running behind. I've been recommending and using this place for 15 years, this is my last time. It has gone to shit. read more

I took my car for car care service check my brake, oil, tune up check wheel alignment check . My appointment was at 1:30 my car was out at 2pm I ask them you guys check my car that fast. Told him ain't no way in hell it took 30 mins . It took Firestone hour or more to do a brake system check. He told me leave the store yes they are racist u can see all in his face n how he acted. Dnt waste ur money or time here. read more

I went to this Goodyear location to get a set of new tires and some work done on my car's brakes. I called around and priced different tires and different stores before choosing the Goodyear tires. I spoke to Tim who was very knowledgeable and was able to explain the advantages and disadvantages of the 2 different tires I was looking at. The service went well and they went through everything with me and gave me a quote before beginning. There were no surprises. They did not make a big deal or pressure me for some things that I didn't want (like the road hazard warranty on the tires). I waited in their waiting area which has a TV. They are supposed to have WiFi, which I had some trouble with but that wasn't a big deal to me on this visit. At then end came the thing that really impressed me and makes me give them a five star rating. The tires I bought had a rebate. Normally I am not a big fan of rebates because they are often difficult to redeem. Not only did they give me the necessary paperwork for the rebate, but they completed it for me and gave me a pre-addressed envelope and even put a stamp on it for me. I just have to drop it in the mail. That was a rather unexpected surprise. I would definitely go back here for service. read more

I took my Kia in to Goodyear last week to get a problem checked out, and the staff was very friendly and helpful. I felt like my car was in good hands. I definitely will go back in the future when my car acts up again! read more

I had an appointment this visit. 9 am for an oil change lube and check tires and fluids. Took 15 minutes just to get checked in...they couldn't find my car in the system èven though I've brought it here before. Still waiting for it to be finished at 10 am. Should have left it and came back later to get it. read more

This Goodyear service center has ALWAYS been incredibly awesome. They provide fast, courteous and professional service each time I need them - whether its a battery, tires or any other service. the manager - Gary Hudson goes the extra mile to make sure everything is perfect. read more

This business used scare tactics in an effort to sell me a complete brake job, telling me "0%" of the pads remained. While the pads did need replacing, there was about 15% remaining. I didn't require to be scared to get the brakes done. If they need replacing, then they need replacing. The fact that they disrespected me as a customer in an attempt to sell a brake job told me that, well, they don't respect their customers. I got the brakes serviced by another auto repair business. This business cares less about its customers actual needs, and more about its bottom line. So much so that it is not a problem for them to be dishonest with their customers in pursuit of a sale. I have not returned here again. read more

I've used this business quite a bit over the past few years for basic maintenance but I will not use them again. They failed my car for inspection for some repairs (which I understand) but they failed my tires for dry rot. When I looked at the tires I could not see any problem with them. I took the car to two inspection stations and asked them to inspect my tires. Both were shocked at Goodyear's analysis. One was an actual tire dealer where I went to purchase a set of tires. He ended up inspecting my car with the current tires installed (turning down a sale of approximately $400). In regards to the repairs my mechanic, who I trust wholeheartedly, walked me through Goodyear's estimate and showed me the true price of the parts. One item was marked up over 400% and some of the part numbers were not valid. read more