I would not recommend this business based on my personal experience. Called on Tuesday 7/15/2025…read moreand spoke with the front desk person for 23 minutes providing all my personal information for home and auto insurance quotes. She stated that I would receive a call within the next business day or two. I was not contacted by their office. I happened to pass by their office on Friday 7/18/2025 and decided to go inside to follow up. The gentlemen in the office located to the left as you enter the office greeted me. I told him I was waiting on some insurance quotes and was wondering what happened. He stated he would look into it and get to back to me. I provided my contact information again. I received a call on 07/22/25 from an agent and she stated that she would get back to me by the end of the week at the latest. As of today 08/5/25 I have not heard back from their office.

If you need to communicate via email, for whatever reason, DO NOT waist your time trying to ask for…read morea quote from this company. "Due to time constraints and policy issues we are unable to gather information for a basic quote via email."

I was called by Tony Metcalf. He was following up with me on a online interest for a quote I had…read moredone. I can't say enough about how helpful he was. He took the time to explain everything little detail to me and compare it to my insurance I had at the time (which I found out was actually terrible) I never once felt like I was trying to be sold something but that he was just trying to help me the best he could. He made Allstate look like a great company and I ended up switching at the end of the call. Again I am so thankful for Tony's help and kindness. I hope the right person reads this because he deserves to be recognized! Thank you!

I have been working with Mario Razo for a while now, first for my auto coverage and now for my home…read moreowners insurance. Love how he is always accessible and willing to answer all my questions. If he doesn't have all the information, he makes sure he gets back to me once he does. Very responsible, helpful, and caring agent. Would recommend him to anyone.

Wayne was great! It seems to be that it is actually possible to have a friendly, professional and…read morewarm person give amazing customer service! And, a real life person! So much is online and through impersonal media. Recently relocating to Redding, I wanted to feel connected to as many actual living, breathing people as possible-Wayne set me up with renters insurance for my new little place in a snap and was detailed in his explanation of my policy-not in the annoying blah-blah-blah kind of way people on the phone are from big dot com companies. I would recommend Farmers and more specifically, Wayne Miller over on Churn Creek to everyone I know! 5 Stars!

By far the BEST insurance company and agency in Northern California!!! When my husband and I first…read moregot married I talked to him about the insurance and how we could probably get insurance a lot cheaper somewhere else as, we have MULTIPLE vehicles insured through Wayne Miller and Farmers. He told me that he's been with Wayne for 30 years and he and Farmers have ALWAYS done him right. Well, a few years later I found out how true that was! My husband and I got into an accident caused by an uninsured, unlicensed, impaired driver that nearly totalled our truck. I honestly could not believe how quickly our truck was repaired and the claim settled. I didn't know that ANY insurance companies worked that fast and WITHOUT headaches! Not only is Farmers AMAZING but, so are Wayne and his receptionist Paula. Instead of mailing in our payment to Farmers every month, we walk it in just to say hello to Wayne and Paula. Even during the CARR fire when their phones were ringing off the hook, they had a big smile, hello and, "how's your day going? ". I probably would have been cracking and definitely not smiling under that much stress! Lol So, if you ask me if it's worth it to pay a little more for your insurance, I'd say, ABSOLUTELY!!! If you ask me which Farmers insurance company you should sign up with, I'd definitely say, Miller Insurance on Churn Creek! By far the BEST insurance company, agent and worth EVERY penny!!!

Brett Ellien is exceptional - in fact, all my interactions with Kyle Vowell's team have been total…read moreprofessional, got back to me same day. Listened to what I needed, delivered quotes for various options - all within hours. Great service, knowledge, and fast. Thanks Brett.

I've had several times that I have had to make a call and they were always there to help me even go…read moreof it he was busy with the fires I would always get help nothing major just needed roadside assistance twice thank you very much for the good good help!!!!!

Great friendly office with an incredible staff. Everyone goes above and beyond. I love the…read morepersonalized service. I don't feel like just another number here. Dawn and her staff were able to get us the best possible insurance at the best price.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Redding, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

An amazing agent that went above the call of duty for finding insurance for a duplex down in…read moreSacramento. Amazingly friendly - highly recommend!!!

Pizza is always amazing and very friendly,helpful staff. When in pleasant hill, go to Melos.read more

if I could give 0 stars if I could. They never answer their phone. They never call you back. Their…read moreA-I is a joke.

This company is garbage. I received a notice saying they needed a better angle of the trees. I…read moreprovided proof and emailed them. I called to confirm all was received. They said yes. Months later I get a letter saying I'm being CANCELLED due to not sending what they needed back. Like what in the actual F. How can they do this to people?!!?! DONT USE THIS COMPANY. Oh and getting a call back is next to impossible.

Huge appreciation to Allen, such a gentlemen, got me a quote on spot, so quick and simple, very…read morecommutative, amazing customer service, truelt love acceptance insurance, they are so welcoming and just overall amazing!

Helpful employees, although they charge a $28.00 fee to make any changes to your policy...read more