I went in with no idea of what I wanted and jesse really helped walk me through the process of…read moregetting a truck and was fri the whole time I strongly recommend anyone looking to get a car or truck to get it from here

Service department is outstanding. I hit a wild turkey of all things and did moderate damage to the…read morefront grill and radiator. Mike in the service department got me taken of right away. It took them about a week to repair and repaint the front, and the work was top notch. I will definitely be using Lakeland for all my service needs. Oh, and they always wash my car whenever I bring it in for service!

Great dealership!!! Great people!!!!! Made buying a truck so easy. Highly recommend!!read more

I purchased a 2015 Edge Titanium, which someone in the family (they will remain unnamed but not…read moreun-blamed) vigorously reversed into the side of our garage. The garage didn't fare so well, but thanks to Godfrey's body shop, the car looks better than it did when I bought it. The customer service was great -- they communicated every step of the way, did an amazing job, and returned the car with even the interior looking terrific. I also go there for oil changes and inspections and have had nothing but great experiences. I think the other reviewer had a bad day and decided to yell at clouds on the internet, because everyone I talk to thinks this is a great local business. After dealing with Preston's in Sharon a few times (ugh), I will be a staunch Godfrey's customer for the rest of my Ford-buying days.

Purchased back in Nov of 14, my 2015 Jeep Cherokee from this dealership. My dealer was James…read moreCalloway! I highly recommend him to anyone looking for a new or used vehicle. He was very informative and cared about what I wanted and was looking for in and from my new vehicle. Not only did he get me in the vehicle I wanted, but got it for me at the price I needed it to be at:) the caring did not stop there.. He has sent cards, calendar, and follow up calls to make sure I'm still very happy with my purchase! It was a wonderful buying experience and would highly recommend this dealer and the dealership!

My truck broke down 9 miles away from this dealer. I had my vehicle towed here. Service department…read moredid there best to get parts there as quickly as possible. Ron butcher, a salesman, was hospitable and friendly to me, even though he knew I was not going to buy a vehicle from him. I feel that shows real integrity. The service department got my truck running again and got me on the road. They even washed my truck, which was not necessary, but a nice gesture.

I hit a pot hole and it busted both passenger side tires! I needed my car for school the same day I…read morecalled for services...Erik went above and beyond to find the tires for my car and get my car up and running right before class. Great customer service! Thank you Erik!

I went in knowing exactly what I wanted, and what I was able to afford, and they did fantastic…read morefiguring out payments to an amount I was easily able to fit into my current bills!! Super fast and easy, I LOVE my new car, and I especially love the warranty offer I was able to take advantage of, especially with three kids and no room for surprises!! BONUS: my daughter was given a CarFox while very patiently waiting through the boring stuff and absolutely fell in love with him too!

Great customer service! Transaction was so easy and flawless. I was dreading the idea of car…read moreshopping and they actually made it enjoyable. I will definitely go back.

It's worth the drive from NE Ohio to go check out some of their cars. I had a great experience…read morewith Joe and my car passed E-Check in Ohio with no issues. Very nice car... fair deal.

From the owner: We have a nice selection of clean used vehicles with warranties,and offer bank financing and take…read moretrades,extended warranties are also available.Check us out at www.harmonyjunctionautos.com .

Greetings!!! I'm writing this review to protect anyone…read morethinking of working with Diehl Toyota in Hermitage. Wednesday 2/19/25 -My son had found a truck advertised online that fit EXACTLY what he was looking for. He started the process working with Noah W in sales to purchase the truck. He took pictures of his trade, started to secure financing plans and even scheduled an appointment to go test drive and possibly buy. We are over an hour away from the dealership. He even considered taking a day off work to secure the deal if needed. This morning 2/21/25 he calls Diehl to finalize plans to see the truck and SURPRISE the truck is sold!!!!????? How could this possibly happen??? Was it even ever available???Why would they do this??? He was extremely disappointed!!! The sales manager had the audacity to try to sell him a different vehicle at the same price (a better deal for the dealer). To all thinking of buying from this dealership I would steer clear!!! Integrity and honesty are what we look for from car dealers. This dealer had none. It was a classic Bait n Switch!!! These dealers wonder why they are being cut out of the buying equation via platforms such as Carvana, CarGurus etc. ... I don't wish anyone to lose their job UNLESS dishonest business practice warrants it. Karma has a way of serving revenge for dishonesty. ABSOLUTELY Terrible

Total Repair Length was 43 days. Service department was terrible with Dave. He didn't treat…read morecustomers kindly. Bought 2020 Toyota RAV4 hybrid New from this dealer. Hybrid system malfunction code needed dealer service. Repair is covered under warranty but cannot be completed due to part supply issues. Was without rental/loaner for exactly 31 days and could not drive RAV4 Hybrid. After a week with rental vehicle, my Hybrid was finally repaired. Thank you Steven for your kind service.

Great experience today buying car. Mike and team listened to me and got me deal I wanted so happy…read moreI drove out from Cleveland it was worth working with smaller dealer who is working for customer.

Took my car in for two service recalls. Receptionist was very nice. They told me it would take…read moreabout an hour and a half to complete but was done in 45 min so I was happy about that.