Easy to deal with. Parts department is great. Service department is quick in and out service.read more

Spring of 2021 My 2013 Buick had a recall for toe links mailed to the house. I quickly contacted…read morethe Wexford dealer where this Buick was purchased new. They would contact me when parts were in (April 2021). Fast forward 18 months later and still no call from the Wrong Buick in Wexford Pa and a new safety recall card arrived. Called Wrong dealer again and was rudely told we told you we will call you, parts on national backorder. So, I called 1-800 Buick and they hooked me up with North Star who stated they would also call when parts were in. North Star called 2 days later and car was in 3 days after that and repaired. Fast Friendly and Professional. Our new dealership.

I have bought a few cars from Car sense and they have been an easy experience (car buying can be…read morestressing to sat the least). I went to the Cranberry Township location and when I walked in I was greeted by Andy. He was very polite and non-threatening. Before I went I did a lot of research online (I love www.cars.com). I went to the location and told them what cars I wanted to see and they brought them up very quickly. I was not familiar with the Cranberry area so, I wanted Andy to go along on the test ride. He went without me and explained the features of the car as we drove. When we returned he had another client to attend to so, I went to the kiosk they have and found another car that I wanted to see. Another sales person asked me if I needed help and I asked to see the car at which point he went out in the rain to retrieve it for me. At no time did anyone treat me without respect and all of the employees were very respectful and they all said hello when I passed them. I did not interact with the service dept so, I can not rate their service at this time. The only negative thing I have to say about the Cranberry location is that they don't provide free refreshments as does their Robinson Township location. I would return to purchase a vehicle from Car sense again.

Simply stand by your own policies. The first thing highlighted on the CarShop website is that…read morecertified vehicles will have no dents, dings, or scratches. We initially viewed the vehicle on Monday and scheduled pickup for Friday evening with the clear expectation that all visible scratches would be addressed before delivery. When we arrived, none of the scratches had been repaired, and the vehicle appeared poorly prepared. It was barely washed, with visible water spots, mud splatters and dirt buildup in the wheel wells. We were then told we would receive an IOU for the scratch repairs. During a more thorough inspection, we discovered additional issues, including chipped paint on the front bumper and a significant depression with a crack in the grille. I requested that the grille be replaced as part of the IOU. The sales manager stated they would attempt a repair but would not replace it, noting the grille costs approximately $1,000. When I asked for a $1,000 price reduction instead, since the issue would effectively become my responsibility, I was told, "We don't negotiate pricing." Ultimately, we chose not to purchase the vehicle due to a lack of confidence that any commitments, particularly future warranty-related repairs would be honored. With the extended warranty, this would have been a long-term relationship over the course of 10 years or 100,000 miles, and trust is essential. The only reason this review is not lower is because there was no issue receiving our $500 deposit refund.

I appreciate the service, but charging $208 for two bolts on the brake caliper and forty minutes of…read morework in total is absolutely incredible. That has successfully stopped me from going to any dealership for service from the moment I walked out of the door.

Mark was super helpful when I came in for my inspection!! As someone that has an older Nissan he…read morewas attentive to detail and was able to find a part for my car needed to pass inspection. Everyone there had great customer service and they were very responsive when getting back to me.

Were able to accommodate quick response to my notary needs. Easy to call and make appointments or…read morewalk right in. very friendly staff and very helpful and explain every detail. thank you.

From the owner: We are a Used Auto Dealer and Notary Public in Ellwood City…read more We buy, sell and take trades on quality used cars. We can also sell auto warranties for your new purchase or for your current auto. We are a Licensed Title Agent with Penn DOT for Titles, Registrations & Tags, while offering a Notary Public for all your notarization. Auto Detailing & Accessories, we have a full menu of detailing packages, sell and install hitches, trailer wiring and accessories. Neighborhood U-Haul Dealer, so call today to make a reservation, we carry boxes, moving supplies and offer moving help.