1. Gordon's Carpet Cleaning

1. Gordon's Carpet Cleaning

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Gordon's Carpet Cleaning

5.0 (3 reviews)
Closed 8:00 am - 8:00 pm

Services - Gordon's Carpet Cleaning

Carpet cleaning

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9 years ago

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11 years ago

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Miguel Vazquez

Miguel Vazquez

(7 reviews)

Downtown, Peoples Freeway

This guy Miguel is a scam artist. He sent me an invoice asking for a 25% deposit. I sent him $125…read morethrough Venmo. He was supposed to be at my house in the morning. It kept getting later and later he didn't show up. He made some excuse that he had to stop in Magna and stretch someone else's carpet. He neglected to text me and tell me he'd be running a little late. It turned out to a big fat lie. I gave him until 3:00 pm. He kept making excuses that they wanted him to do more work and again didn't notify me. It all turned out to be total lies and he's a scammer. It was too late to stop the Venmo transaction. He is really responsive until you send him money. I realized after I was too trusting and when I read other reviews here I noticed he had done the same thing two years ago. Also, he hadn't had a review on Yelp for over two years. Don't be trusting. I requested the money back through Venmo and he obviously didn't send the money back. Buyer beware this guy Miguel is a smooth snake like character. I hope I save someone else from getting ripped off from him.

Miguel made special arrangements for same day service when I needed new padding laid and existing…read morecarpet stretched and reinstalled following a flood. He was professional, arrived and finished when he said he would, and the finished product looks fantastic. You would never know that we had an issues. His fee was within the range we had anticipated and he was a responsive and a pleasure to work with.

Ogden's Flooring & Design - Ogden's Flooring and Design Logo

Ogden's Flooring & Design

(9 reviews)

$$$

I came to Ogdens because I wanted a local company that would stand behind the flooring I wanted…read more Was it a seamless process all the way through? No... but they absolutely communicated with me and kept me in the loop and explained everything. I am 100% satisfied that it was the best use of my money and time. Probably the very best part was their installer. Eye for detail and beautiful work on top of the most professional manner. He was a delight to have in our home. Showed up ON TIME every single day and finished almost exactly when he estimated he would. His name was Joe, and wow! No clue if they have a bunch of installers or not, but I would recommend Joe to my MOM.

Update: After we made contact we made contact with the owner, he replaced our floors…read more In Aug of 20 I accepted Ogden Flooring's bid even though they were not the cheapest option since they are "known through the community for having the best installers" (See pic) That was not my experience ! LVP is supposed to last 10-20 years. In less than a year, I had SEVERAL cracks in our new flooring. I requested this be repaired. As the cracked flooring was removed, large debris were found. The original installers did not clear the debris before installing. There were additional issues with the initial installation, & when I addressed them with Ogdens flooring the response was defensive. Examples- During floor prep, the guys removed the door stops. When they came slamming through the front door they made a hole in the wall. When this was later addressed they alluded to us that we were lying b/c their guys won't use the front door. We had to show them our doorbell camera footage to prove it! Installation was not done on time. We had to move in mid-project with me 6m pregnant & 3 young children in the house, they did not clean at the end of each day. They left exposed nails & power tools/saws out while there were children about. When the project was over (or so we assumed as several days had passed with no more workers but we weren't told anything) we called in. A pile of trash/sawdust was left in our garage. We were told that was normal and they were probably not done yet. We also had to call to request the trim pieces be installed. Amidst this, the dishwasher stopped working. Ogdens denied involvement, citing no reason to touch it. We sent them pictures of pieces of baseboard labeled by their workers with the words "Dishwasher" on the back. After having a tech out, it turns out the guys had disconnected the waterline and did not reconnect it. The removal of the baseboards left large indents all along the wall/ chips. To this I was told baseboards were not included in the fee. (see pic) The hard floor transition to carpet on the stairs is bunched and the seam is clearly visible. (see pic) The installer told me, "Well I'm not a carpet guy" When I addressed these issues, the manager had an answer for everything. We had to FIGHT for anything to be made "right" by sending pictures, rebutting, & having other techs visit. The ultimate solution- $150 credited back to us for the cost of the drywall & having the Dishwasher tech come out Present Day- So over 3 years, the lumps have turned to cracks, the repaired panels have peeled, places are scratched etc. These issues have to be addressed since we are selling. I went into the store with 2 requests: replace the damaged LVP panels & carpet 1 room ASAP. I summarized why I needed panel repairs for the 2nd manager. They estimated around $300 for the carpet; first pick got discontinued. The next option was higher quality at $700. The final choice, within the $300 range, would arrive in about a week. The manager said he'd measure it in 2 days. After measuring, he indicated it might be closer to $400 due to the larger room, but he'd send an official cost sheet via email soon. I stressed the timeline and requested a prompt install. 6 days later, this manager sent me a text asking if I remembered what carpet I had picked out! 3 days later I reached out to see if the carpet had been ordered & confirmed that the panels of LVP will be replaced as scheduled. The carpet hadn't been ordered. Ogden's LVP repairman told my husband that the panels were not installed correctly. Un-sanded seams and lingering debris were causing chipping and cracking, necessitating a complete floor replacement. He left saying he will contact his boss & we should expect a call. A few hours later I reached out. Our text conversation left me stunned.[see pic] As of yet there has been no resolution. After 2 separate installers have told Ogden's flooring directly that this was a bad install, no refund or replacement will be agreed to by them. They want me to use the original installers they fired to replace the damaged panels & let the rest be "someone else's problem"

Gordon's Carpet Cleaning - carpet_cleaning - Updated July 2026

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