My family has known Nate for years and we have always trusted his work. He is super talented and…read moreruns his business like a true professional. Plus, he is one of the nicest people you'll ever meet. We hired Nate to help with a carpet project last week. He showed up ahead of schedule and did a masterful job on the flooring. Our room now looks better than ever. If you're looking for a flooring expert, definitely give Nate a call. He's one of the best in Utah!

This company is great! Nate was who we worked with and he's respectful, great at communication,…read moreand doesn't try to upsell. He comes when he says he will and finished when he says it'll be done. That is RARE in our experience. We had carpeting done. He laid out the options and what is good or bad about each then let us decide. It was terrific. I highly recommend them. Give them a try!!

I would highly recommend Westco Carpet and Interiors. We had exceptional customer service from…read moreKathy Miller. We had tile for our bathrooms, kitchen,fireplace wall, and hardwood floor throughout our home. Westco was very good at communicating their schedules with ours and we never felt rushed when making choices. The products are highly rated and the installation was very professional. Once again, contact Kathy Miller. She is great!

Westco is a great company to work with. I was nervous about this project as this is the first time…read moreI'm having my flooring changed. Joy was very patient and supportive, she helped me pick out the carpet and vinyl planks that are both high quality and within budget. The installation crews for both LVP and carpeting had years of experience, they were courteous, clean, efficient, and most of all, they make sure the jobs are done right down to the smallest details. I am so pleased with Westco, as soon as I found out they also do window blinds, I signed a contract with them for that project as well. I would be pleased to refer Westco to anyone that needs their flooring done.

Avoid this business. Their install quality is terrible, there are multiple spots where there are…read moregaps between the planks. I'm still finding small ones everywhere. It took them months to come fix the biggest one and, when they came back, they wrecked a wall with the pry bar they pulled baseboards off with and scratched paint on the wall and baseboard. When I asked about repairing their flawed install in the first place, Travis was downright rude. Avoid the hassle, go somewhere else.

Best prices on carpet and LVP in Utah county. Very helpful team and easy to work with. Just off of…read morestate street in Lindon.

Very poor workmanship, dishonest, and their promise of "satisfaction guaranteed" means nothing…read more I had a doorway transition where the LVT and transition was not cut parallel to the planks nor the doorway. The carpet installer left us a 2 in overlap, because as he said "it would look stupid if I just fastened it in the current transition". Prior to hiring Floor Coverings International (FCI) to fix this, I was very specific is explaining that the project needed both LVT and carpet expertise to fix the problem. FCI assured me that the technician would be skilled in both LVT and carpet. Further, I asked if my satisfaction with the work would be guaranteed, and FCI promised that it would be. FCI required $250 minimum for any work done. Since the repair involved both LVT and carpet, I figured the cost would be between $300 and $500, so $250 minimum was acceptable. Their installer showed up on time, told us that it couldn't be straightened without LVT work, and he couldn't do that. So he cut the carpet, and placed it under the transition...took less than 10 minutes. Now we were left in a more difficult position than before, as we no longer had the extra 2 in of carpet to work with that the carpet installer had left us. I told FCI that I was not happy with the work. FCI phone call included the installer, and he told me that the problem was the door framing, and that if we were to straighten out the transition, it would look funny since it didn't line up with the door. He said the current transition was parallel to the door. I went to the house, and the installer if full of nonsense. The transition is 1/4 in off of parallel with the doorway, and exaggerates the funny angle. It could have been easily hidden under the door, contrary to the claim of the installer. I sent a picture to FCI, and their comment was "we will fix that for an additional $425, in addition to the $250 we already agreed to". While he did agree to reducing that by $125, he would not be able to do the repair within the week. I pointed out that the work was not done correctly, and that $250 for less than 10 minutes of work seems extravagant. FCI's comment: "$250 is simply our minimum". Bottom line: work was not done properly, installed lied about the problem so that he didn't have to do the work, and the satisfaction guarantee meant nothing. I will never hire this company again.

Utah location, we highly recommend that you have Floor Coverings international update your home!…read more The transformations are incredible, beautiful and gorgeous flooring and new carpets! Excellent service, great communication throughout and they completed it before the date they said it will be completed! Expertise in flooring , Kerry worked on ours he has 35 years experience with natural wood flooring! The presentation is a mobile showroom- Adrien will bring the samples to your home and present the options as you can see the samples while in your home, this is tremendously helpful! We had three bids and this was the best along with in person assistance!

Horrible hardwood install. They messed things up pretty bad the first time needing to have it…read moreredone. Then when it was redone they still have mistakes that they tried to cover up with cheap cover ups that have all basically worn off leaving horrible defects in our floor.

Blackhurst installed our carpet on our new construction home and the installer who came out did a…read morefantastic job! We did a low profile/patterned carpet and we were worried about it all running the same direction, so we talked with Brook at Blackhurst and he made sure it ran the same direction, and the seams were so well done that unless you know where they are you can't see them! We love how it all turned out. Everyone at Blackhurst was patient and kind with us and always super helpful. Thanks Blackhurst for a job well done!

The flooring I needed to match the flooring on my main floor was discontinued and they worked with…read morethe manufacturer to find some remaining product. When the product arrived it was actually the "orange tagged" (loose fitting joints) product, and I had opted for the "non-orange tagged product" at a higher price. I was alerted to the issue when the product arrived accompanied by glue. Rod wasn't there when I picked up the product, but Lisa notified him of the potential issue. I had a call within a few hours confirming the mix up, which they promptly offered to fix. Great customer service guys!

We had limited time before our open house, and Hakes made it work! These folks are fantastic!read more

Miguel was very quick to contact and offer a fair price. He then was able to come same day!read more

This guy Miguel is a scam artist. He sent me an invoice asking for a 25% deposit. I sent him $125…read morethrough Venmo. He was supposed to be at my house in the morning. It kept getting later and later he didn't show up. He made some excuse that he had to stop in Magna and stretch someone else's carpet. He neglected to text me and tell me he'd be running a little late. It turned out to a big fat lie. I gave him until 3:00 pm. He kept making excuses that they wanted him to do more work and again didn't notify me. It all turned out to be total lies and he's a scammer. It was too late to stop the Venmo transaction. He is really responsive until you send him money. I realized after I was too trusting and when I read other reviews here I noticed he had done the same thing two years ago. Also, he hadn't had a review on Yelp for over two years. Don't be trusting. I requested the money back through Venmo and he obviously didn't send the money back. Buyer beware this guy Miguel is a smooth snake like character. I hope I save someone else from getting ripped off from him.

I came to Ogdens because I wanted a local company that would stand behind the flooring I wanted…read more Was it a seamless process all the way through? No... but they absolutely communicated with me and kept me in the loop and explained everything. I am 100% satisfied that it was the best use of my money and time. Probably the very best part was their installer. Eye for detail and beautiful work on top of the most professional manner. He was a delight to have in our home. Showed up ON TIME every single day and finished almost exactly when he estimated he would. His name was Joe, and wow! No clue if they have a bunch of installers or not, but I would recommend Joe to my MOM.

Update: After we made contact we made contact with the owner, he replaced our floors…read more In Aug of 20 I accepted Ogden Flooring's bid even though they were not the cheapest option since they are "known through the community for having the best installers" (See pic) That was not my experience ! LVP is supposed to last 10-20 years. In less than a year, I had SEVERAL cracks in our new flooring. I requested this be repaired. As the cracked flooring was removed, large debris were found. The original installers did not clear the debris before installing. There were additional issues with the initial installation, & when I addressed them with Ogdens flooring the response was defensive. Examples- During floor prep, the guys removed the door stops. When they came slamming through the front door they made a hole in the wall. When this was later addressed they alluded to us that we were lying b/c their guys won't use the front door. We had to show them our doorbell camera footage to prove it! Installation was not done on time. We had to move in mid-project with me 6m pregnant & 3 young children in the house, they did not clean at the end of each day. They left exposed nails & power tools/saws out while there were children about. When the project was over (or so we assumed as several days had passed with no more workers but we weren't told anything) we called in. A pile of trash/sawdust was left in our garage. We were told that was normal and they were probably not done yet. We also had to call to request the trim pieces be installed. Amidst this, the dishwasher stopped working. Ogdens denied involvement, citing no reason to touch it. We sent them pictures of pieces of baseboard labeled by their workers with the words "Dishwasher" on the back. After having a tech out, it turns out the guys had disconnected the waterline and did not reconnect it. The removal of the baseboards left large indents all along the wall/ chips. To this I was told baseboards were not included in the fee. (see pic) The hard floor transition to carpet on the stairs is bunched and the seam is clearly visible. (see pic) The installer told me, "Well I'm not a carpet guy" When I addressed these issues, the manager had an answer for everything. We had to FIGHT for anything to be made "right" by sending pictures, rebutting, & having other techs visit. The ultimate solution- $150 credited back to us for the cost of the drywall & having the Dishwasher tech come out Present Day- So over 3 years, the lumps have turned to cracks, the repaired panels have peeled, places are scratched etc. These issues have to be addressed since we are selling. I went into the store with 2 requests: replace the damaged LVP panels & carpet 1 room ASAP. I summarized why I needed panel repairs for the 2nd manager. They estimated around $300 for the carpet; first pick got discontinued. The next option was higher quality at $700. The final choice, within the $300 range, would arrive in about a week. The manager said he'd measure it in 2 days. After measuring, he indicated it might be closer to $400 due to the larger room, but he'd send an official cost sheet via email soon. I stressed the timeline and requested a prompt install. 6 days later, this manager sent me a text asking if I remembered what carpet I had picked out! 3 days later I reached out to see if the carpet had been ordered & confirmed that the panels of LVP will be replaced as scheduled. The carpet hadn't been ordered. Ogden's LVP repairman told my husband that the panels were not installed correctly. Un-sanded seams and lingering debris were causing chipping and cracking, necessitating a complete floor replacement. He left saying he will contact his boss & we should expect a call. A few hours later I reached out. Our text conversation left me stunned.[see pic] As of yet there has been no resolution. After 2 separate installers have told Ogden's flooring directly that this was a bad install, no refund or replacement will be agreed to by them. They want me to use the original installers they fired to replace the damaged panels & let the rest be "someone else's problem"