I think this may have been my worst pedicure experience to date. my tech was rude and short when…read morespeaking to me. My pedicure water bowl wasn't working half the time. I asked to move to another chair and was ignored. I asked her msmy other questions about my polish being old, etc and she never responded to anything I asked. She moved my too soon and my nails messed up and she acted upset she had to redo them. I was then moved again to drying station and I tried telling her the drying fan she put me at wasn't working and she argued with me. I had to get some other employees to check and it was infact broken. She never came back and checked on me. I had to go get her again and tell her it was infact broken. She then moved me another fan. I then noticed something had blown onto my nail from the fan. She once again never checked back on me. I had to get another nail techs attention and show them my nail. Instead of taking the polish off and redoing it, they scrapped it off and put more polish over nail making it uneven and ugly. I was told it would take to long to take it off and do it over. We also were never offered drinks or anything during our visit. However, I heard other nail techs offering their customers drinks. To be labeled as a higher end salon, and your prices being more than many others, you would expect a better experience and service but that was not the case. I thought we might be have been offered a discount but nothing was offered although I told the receptionist that we had a horrible experience. We were highly disappointed and will not be back.

I would not recommend. I'm in the military so I have to have my nails a certain length, after the…read moreperson cut them I went to check if they were short enough and I was rudely told not to move or touch my hands. They overcharged and I still had to trim them once I went home since they were not in regs. Not even a week past and half of my nails have come off and I got dip! I've never experienced this before.

This is my first time at this place. And I thought it would have an amazing atmosphere the lady…read morethat was doing my nails was really kind in the beginning but after I pointed out a part of my nail that was hurting she said that I was stopping her from going step by step and I was asking too many questions. I personally wouldn't I wouldn't recommend this place to anybody else because the people that were doing my nails were rude and I wouldn't want anyone to have to deal with that so that's why I'm telling you had to leave there with unfinished nails and paid $70 for nothing on my nails but the acrylic.

There is a woman here named Michelle. That is so talented, I'd move here just to have her be my…read morenail technician. LOOK at my nails!! Prices fair. What I loved is, there was a woman who I first sat down with. She was not able to do what I requested. I love the honesty. They then paired me with Michelle!! I get dip powder with ombre and designs. I showed her the photo, and my nails are stunning . I have gotten so many compliments. Also, look how well my nails kept. This photo is a week later. I am in town visiting family. Had to get my nails done. So glad I stopped in here. Clean, quality, beautiful work. pedicures are amazing here with many options for the type you prefer. They are also giving the cutest holiday thank you to customer bags Thank you again Michelle

Everyone is ALWAYS so nice and welcoming. The atmosphere is always soothing. The music is relaxing…read moreand I love how comfortable the chairs are and you can watch TV on the big screen. Everytime I get my nails done I always leave beyond satisfied with the exact design and look I want. I love this nail shop!!! They take pride into what they do and I really appreciate the OUTSTANDING customer service each visit.

Julie is awesome. So attentive and careful. I leave feeling great. Highly recommended.read more

This was my worst trip to Em Me on the over a year I've been going there.i had to get a different…read morecolor of nails due to work so I showed them a picture and told them Americans manicure.... It did NOT look Like the picture, they used powder and made my nails so thick and fake looking on top of it cost me almost double what my normal manicure there cost. To add to the terrible day my pedicure was so messy once I got home and looked at the paint job that was done.

I will never return to this nail shop. The older lady who did my sister's nails was extremely rude…read more When I pointed out that she had polish hanging over the nail bed and onto my sister's skin, I politely asked her to fix it. She got upset and used a drill to clean it up, which chipped the polish. I asked her again to correct it, and she became even more irritated. If I'm paying for a service, I expect quality. The manager told her to redo them, and she still did a sloppy job. The manager was very polite though! Save yourself the time, money, and headache -- don't come here.

I absolutely love this place and the people here. I come here for a pedi mani and will not go…read moreanywhere else. They are professional, kind, talented, and I look forward to my appointments!

Experience was very uncomfortable. Walked in and they were obviously busy, but the lady in charge…read morekept on for me to sit down and that they would be with me in one more minute, one more minute, one more minute. When a technician finally sat down, she was obviously upset and bothered that she had been yelled at.

I will not be going back and do not recommend this place. I got a pedicure and a full set of nails,…read moremy sister got a pedicure. they charged me $220.00. I asked for dip nails and was told no I was getting acrylic. the man cut me with the file and now my finger is infected.

started off fine until she got to glueing my nail tips on with the SMALLEST amount of glue--got…read morenearly done with all my nails and my pinky nail pops off. she fixed it. I got my nails done last Sunday. they were my engagement nails--by Wednesday 2 had popped off. usually I don't care but I spent $200 plus $40 tip for me and my niece. they used to be good now not so much.

Thanks to VIP nails ~ this place really is a VIP I was asked what I wanted and I got exactly that !…read moreNo disappointments here ! They did my nails feet and eyebrows less then 2 hours long and the lady Summer who did my nails thank you your the best ! I will be coming back. They also serve sodas, wine and etc coming back again soon ! The place was clean and I really felt seen

I really want to like this place. They do a good job on your nails and they tend to last a really…read morelong time but they rarely do what you ask them to do- make your nails longer than you want, shape them differently than you asked, argumentative. I always feel like I'm not welcome in there and I've been 5-6 times. I can't say anything for the pedicures, I've yet to get one that I'm satisfied with from here and the prices for all of the services are crazy high.

Love The Chatterbox!! Super friendly people and excellent color work. I have a better day by just…read morepopping in to visit.

The person who serviced me name was Joi. (Joy) in suite B…read more People can really lose good customers being greedy. If you're going to charge a client an arm and a leg for a service, at least make sure you know how to perform that style correctly and it should really be no errors. I personally get crochets to save time and she charged me as if I had money to just toss her (adding on fees after I came and could have said don't worry about the extra fees or at least $10 like seriously, since I ended up having to wait a bit) AND took her precious time until around the last hour because she wanted to get to chior rehearsal, on the phone,on facetime, stopped to do another client who came 10 mins earlier to their appointment. I was ok with it because I was already there longer than expected and I'm pretty understanding but she wasn't understanding when she charged me $60 da.n dollars extra just because my crochets were not in the braid style she ASSUMED. Like we're all trying to survive. I'm not a rich person and I felt as if all that she cared about was money,money,money. ($50 deposit...$25...late fee.....etc etc etc) like come on, your work need to be top tier if you're going to be charging clients the price of someone who's getting a freaking frontal. Crochets should NOT be $200 if you charge or can get individual braids around/for that amount AND I brought/bought my own hair. If a person has to be charged a $25 late fee for being late then wouldn't it be fair if we get $25 off for having to wait?? It was the greediness for me. I guess that's why she put the guy first because it's likely for a guy to return more than a female who's not being serviced professionally. She kept dropping the comb and crochet needle. I dislike the thought of germs. She washed my hair but contaminated it continuously by dropping and reusing the same pink comb with the broken teeth at the front and crochet needle. She doesn't have her cosmetologist license but you shouldn't have to go to school to know that dropping something and putting it back into someone head without cleaning it is nasty.