Josh was wonderful. Really took the time to explain each area he inspected. My husband and I both…read moreasked tons of questions and really did stay on his heels, trying to learn about our new home. He was just so patient! The report that comes after, is very detailed and really informative. I love the fact the inspection report stays online on housemaster website (the cloud). It will allow us to update our home and any improvements we make throughout the years. I would suggest a better secretary whom answers the phone. Not informative at all. I felt like she did not answer certain questions (perhaps she did not know, or was pre-occupied). However first impressions are everything and I truly almost went somewhere else, because of her. However, I loved the reviews I read, the website was informative too. Referrals will come, but again....a helpful first communication point.....is very important!

Received a very good full house inspection. Took time to explain all the findings. Inspector was…read moreextremely courteous. Price was better than two other competitors that I called.

We were considering purchasing a home here in Alton, and our agent offered three home inspectors as…read morereferrals. Trident Inspections was the clear choice with a professional online presence. Marc was friendly on the phone and worked patiently with me when we had to reschedule. On inspection day, he was early to the appointment and got right down to business. He carefully pointed out areas of concern and ensured I fully understood his explanation before moving on. Marc's subcontractors for termite, radon, and sewer were equally professional and friendly. Great experience. I highly recommend! He will be my first call on any future real estate deals.

MARC IS AMAZING! I had him inspect my house and new restaurant. He was so thorough and even brought…read moreme a sheet of information to find out before buying. So thoughtful! Definitely recommend!

Excellent home inspection service. Dan arrived on time and conducted a thorough inspection of the…read moreentire house, and welcomed us to stick around and ask questions. He spent a full 4 hours looking at everything. Included termite inspection was also completed on time. After the inspection, Dan went over everything he found with us, and we were sent a copy of all the information and recommendations. They also include a free re-inspection after the suggested repairs are completed. And we received a guide with tips on closing on our new home, as well as maintenance suggestions for after moving in. We were impressed!

Matt did the inspection on my house, and missed a nonfunctioning deadbolt lock on the front door…read more When I told him about it, he asked me to submit my receipt from Lowe's which I did. It's been over a month and I have heard nothing. Additionally, The carpet installer pointed out a leak in a secondary window in a bedroom that discolored the baseboard and should have been seen by Matt. My girlfriend also had her home inspected by Hawley and the drywall in her bathroom is soft from an obvious leak in the shower. This was a slipshod inspection

Josh was our inspector and he did an outstanding inspection. He talked to us and took many…read morepictures. We definitely think he is the best inspector we've ever had.

I was very impressed with the professional and thorough job that Josh completed for us. He took…read morethe time to explain everything he did and answered all our question. The people he had there to do the termite and septic inspections also did a great job. The completed, thorough, report package which included pictures, a 360 degree viewing of the exterior and interior, and a floor plan of the house are impressive. Josh's expertise is invaluable to us as we navigate purchasing our home!!

I have used this company twice and have been totally satisfied with everything. Gary is…read moreprofessional and kind.

I didn't know you could see asbestos with the naked eye. His favorite word is possible. Possible…read morepossible possible. Because he can't confirm anything. Better to cover his ass and leave it on the owner to fix it then to just mark it as passed. Possible that this inspector is an idiot

Awful business owner Julian and lead inspector Daniel. Being a disabled veteran myself, I chose…read morethis business because it is veteran owned and operated but they simply hide behind this to mask their inexperience and poor business ethics. With 20 minutes of the inspector beginning he had fell/stepped through the ceiling of the house we are waiting to close on. Tried to make good on it by running out and buying supplies to fix it but after stating they needed to use their insurance to hire an actual professional they refused. The work looked suspect from the one photo they sent. Instead the owner became combative with my realtor over insuring an adequate fix and was told they owed us, the buyers, nothing since they had given us our home inspection report and our contract was closed. However, also not true. We had not received our report, over 24 hours later after Julian the owner lied to our realtor that we had received our report the day before which was either a bold face lie or misrepresentation of facts. We the buyers had to point out multiple things the inspector missed due to laziness or inexperience and then lied when confronted. It's been 2 days now and they won't return my call to include the missed items into their inspection. Shortly said, stay very far away from this company!!

From the owner: I am a licensed home inspector in Illinois, certified by Inspection Certification Associates and a…read moreInterNACHI Certified Professional Inspector. I aim to provide comprehensive and reliable home inspection services that empower potential buyers to make informed investment decisions. One of my key strengths is my ability to communicate complex findings clearly and concisely effectively. I believe in fostering transparent and open communication with my clients, ensuring they understand the inspection process and the significance of each observation. Providing detailed reports with comprehensive explanations and recommendations enables home buyers to negotiate confidently and make informed decisions. I also value the relationships I build with real estate professionals. I understand their need for reliable and efficient services that support their clients’ home-buying journeys. By maintaining professionalism, punctuality, and a strong work ethic, I aim to be a trusted partner for real estate professionals, helping them streamline their transactions and build trust with their clients. Having a flexible schedule and being able to accommodate clients on weekends is what sets me apart from others. Additionally, I offer free thermal imaging and a complimentary reinspection after repairs are completed. Lastly, I provide special discounts for all branches of the military and comprehensive warranties for all of my clients.

We had an awful experience with this company - and now they are trying to get us to sign an NDA…read morereleasing them of liability to avoid bad press. Justin installed our radon stack on the only livable area of the exterior of our home, on the patio right in between the door and the kitchen window. To say it's an eyesore would be an understatement. When questioned about the placement, Justin was extremely condescending, patronizing, rude, dismissive, insensitive, and invalidating. After a very heated discussion his pride still didn't allow him to apologize or acknowledge he'd done anything that could be perceived as unsavory. There was a better location it could have been placed, where it wouldn't have impeded outdoor living/entertainment, but he made the decision without calling us to check which location we would prefer - though he had no qualms calling for a credit card number for payment. Because of the clearly awful placement (we checked with several professionals who agreed this was a terrible placement decision), we requested a 50% refund. It took 3 weeks of us following up regularly for Justin to finally get us the "paperwork" he was waiting on to process the refund... turns out the "paperwork" is a Non-Disclosure Agreement that would allow them to sue us if we spoke about our awful experience, and release them of liability should something go wrong with the radon mitigation equipment... The fact that Justin was ready to try to legally silence us instead of just accepting and acknowledging he made a mistake, providing a partial refund, and moving on, tells us this may not be an uncommon occurrence. The fact that he's trying to release himself from liability makes us question the integrity and quality of the work. We do not feel right about this extremely shady practice and are forgoing the refund, not signing anything, and instead will let others know so they don't end up in the same situation.

Our appt. was at 9:30am, but I never received a confirmation call. I called at 9:43am to ask if…read morethey were still coming. Justin said yes, but they had to pick up some supplies in Glen Carbon and then were on their way. They didn't show up until 10:30am!!! So, an hour after the appt. time?! No apology either. They didn't wear shoe covers. I asked if they needed me to move anything....they moved it and didn't move it back or tell me they moved it. They pulled back carpeting and didn't put it back or tell me when I could put it back. They left lots of items: concrete pieces on the floor, glue and plastic shavings on the shelves and boxes, a wrapper to something they used, a piece of wood out in the road where they parked, ear buds on the air conditioner and a battery charger plugged in the back yard, which they came to get the next day w/out calling to let me know!!! They didn't go over how the system worked so that we would know IF it is working properly. The sump pump is now completely sealed, it wasn't before. I feel like he should have explained this to us and why this was ok and/or necessary. All we have is a piece of paper stating we have a 5 year warranty on the mitigation system. I would like to have more info on it. We got a check from buying our house and it was $20 over the amount quoted, but they didn't give us the difference. I realize it was just $20, but..... We expected more when we visited their website and spoke to them on the phone.

When I purchased my home I did not get an inspection. It is an older home and once I was there for…read moreone of the Missouri winter's I realized my home was incredible drafty. I contacted Mike and he did an energy audit. I was amazed at where all my heat was going. I took Mike's recommendations off his energy report and my home is not only more warm but I have saved considerable money.

From the owner: Besides home inspections we also do Indoor Air Quality Services, Infrared Thermography and Home…read moreEnergy Consultancy.

Reasonable prices and quick response times My pergola looks perfect on my back patio and the…read morestain will protect the wood for several years. I will use them again

From the owner: If you are selling your home , our goal is to make homes closing ready . We also do all around…read morehandyman services .