I had such a great experience here! I had no eye insurance, but luckily they were still able to…read morehelp me out in getting eye contacts. The doctor examined my eyes and informed me that one side is getting overcorrected by -.25. After they examined me, the doctor put in contacts for me. Since it was an eye contact exam, they also taught me to take out the eye contacts and put it back in. I was having difficulty and it took me nearly an hour to put them in, but the girl at front was so patient with me and encouraging. I was given a trial pair of contacts for a week and a follow up appointment. I will definitely be coming back due to the knowledge and kindness!

We came in trying to get a sunglasses fixed and we expected to pay a small fee, since it was just a…read moreminor fix. The receptionist was very courteous and quickly brought the sunglasses inside. After about 4 minutes, she brought it out, all fixed and simply said "no charge". Need I say more?

Dr. Kelly has been my optometrist for years, and I truly can't imagine going anywhere else. I was…read moreinitially nervous to find a new optometry office in OC, but I'm glad I was able to find a home for my eyes :) She is incredibly knowledgeable, patient, and always takes the time to explain everything clearly. I get excited for my visual exam every year, and I always leave feeling confident about my eye health. It's rare to find a doctor who is both highly skilled and genuinely caring, and Dr. Kelly is the best in town. I'm grateful to have her as my eye doctor and will absolutely continue coming here for years to come.

I can't say enough good things about this practice! From the moment I walked in, the staff made me…read morefeel genuinely welcome -- everyone is so warm and caring, and the wait time was minimal, which I always appreciate. Dr. Kelly is truly exceptional. She took her time during my exam, walked me through everything clearly, and never made me feel rushed. What really sets her apart, though, is that she goes above and beyond even outside of appointments -- when I had an urgent concern, she was quick to respond, gave me clear next steps, and let me know exactly what to watch out for. That kind of attentiveness is rare and means the world as a patient. If you're looking for an optometrist who actually cares about your eye health and treats you like a person (not just a patient number), look no further. I wouldn't go anywhere else!

ITCHY DRY EYES? It's been 4 weeks of taking Dr Hamada's suggested eye drops (oasis) and optical…read more vitamins. In addition to their eye massage therapy. My eyes and vision are better. I am grateful for the measure of care I received. I Highly recommend Jason ( in the back) and the owner, Dr. Bronson Hamada whose enthusiastic knowledge has eased my concerns.

​I really wanted to love this local office because Dr. Amy Dinh was very nice and helpful, and the…read moreframe selection is great. However, my experience on the sales and fitting side mirrored the other negative reviews I found online. I went in on 3/2/26 prepared to invest in a full new setup including Kate Spade frames with progressive transition lenses, but I walked away 400 dollars out of pocket with glasses that are completely unusable. ​My primary need is seeing my computer screen, but when I sit down everything is blurry. Instead of addressing the lens issue, the staff tried to "rig" the frames by adding double nose pads and bending the ear pieces so tightly they dug into my head to force the glasses higher. When I returned after my first pair was finished on 3/16, a different staff member admitted the lenses were made incorrectly, yet they repeatedly mentioned a one-time fee for the correction as if the error was my fault. ​Between the initial fitting and the follow-ups, I spoke directly with four different staff members on the sales and fitting side. I received a second set of lenses on 3/25, but they were just as blurry. Trying to find the "sweet spot" in the prescription caused so much eye strain that I was in tears by 10 AM the next day. When I finally asked for a refund, they refused and even told my insurance company no. I am now out 400 dollars, I still do not have functional glasses, and I was never even given a copy of my prescription. ​I have officially filed a formal complaint with the California State Board of Optometry regarding the refusal to refund for a non-functional medical device. I am also reporting the office for violating the FTC Eyeglass Rule, as I was never provided a copy of my prescription after my exam. While the energy in the office is positive, the policies regarding defective products and the lack of empathy for inaccurate results is unsettling. If your prescription doesn't work out the first time, be prepared for a very difficult and expensive struggle.

Been coming here for years. Always great service, great eye exams and excellent glasses & lens…read moretechnology. Dr. Glass and the pearl vision team have helped a ton with making sure I've got the best vision possible and I'm incredibly thankful to the team at pearl vision. Angel is also such a great manager at the store. Always greets me with a warm welcome and smile and he has a great ability to make you feel welcomed and is easy to work with and always a joy to have a conversation with while he gets you dialed in with new glasses or checked in for your appointment. It's always great to see Angel when coming in for appointments. From Angel, to Dr. Glass, to the whole team at Pearl Vision they are great!

Jesus was super helpful with my frame selection and made the whole experience enjoyable and fun…read more Tiffany did my exam and was thorough and pleasant the entire time. The only issue was the internet--it was extremely slow and even cut out a few times while placing my order.

I have been going to this place for years and I have seen great improvement with customer service…read moreever since Manager Linda took the reins. I love America's Best - the price, the deals, plans, consultations, Dr. Richards...but in the earlier years that I have been going to this place, I always get frustrated with customer service. Old management allowed their staff to be disrespectful to customers and indifferent (my husband who was then my boyfriend has been coming here for years too, and we had the same complaint). Lately we have seen a great improvement under Linda's tutelage--everyone's courteous, helpful and happy -- especially Citlali. The heart of the team always reflects the heart of the leader. My recent experience where she helped me solve my eyeglasses issue is proof of how customer-centric she is. I would always recommend America's Best in Westminster to my friends and family who have eye maintenance needs.

My family and I have been coming to America's Best for years, primarily at the Anaheim location,…read morewhere we have always received excellent service. My husband accidentally booked our appointments at the Westminster location, and we assumed the experience would be just as positive. Unfortunately, we were very disappointed. From the moment we arrived, the customer service was poor. My husband is a first-time contact lens wearer, and the employee assigned to teach him how to use his contacts seemed unprepared. She struggled to put in her own contact lens and left my husband waiting for over 20 minutes. When I went to check on the delay, I found her on her phone. Her name was Citlali. We also needed assistance selecting glasses for my husband and our children. When we asked for help, the staff seemed uninterested and essentially told us to choose on our own. We explained that we were looking for professional guidance regarding which frames would best fit their faces and what lens options the doctor recommended. Instead of receiving knowledgeable assistance, we felt brushed aside. After placing our order, we never received a call regarding the status of our glasses or contact lenses. Once more than two weeks had passed, I called the store myself. My children's glasses had arrived, but when I asked about my husband's contacts, the employee responded with a noticeable attitude and asked why my husband couldn't call himself. I explained that he is my husband and that I was simply trying to avoid making multiple trips if everything was ready for pickup. When we finally picked up the glasses, my son's glasses were in unacceptable condition. The frames appeared damaged, and the lenses showed signs that someone may have attempted to heat and adjust the frames despite the anti-glare coating. Additionally, the glasses were not properly adjusted to fit him. They had us waiting for so long my special needs children were getting overwhelmed crying of how long they took and another worker there kept making faces and rolling her eyes when my special needs child was stimming around the store even told him things!!!! Overall, our experience at the Westminster location was extremely disappointing!!! The staff lacked professionalism, product knowledge, customer service skills, and communication. This location should be reviewed, and the staff would benefit from additional training on customer care, product knowledge, and proper eyewear handling procedures! We have always had great experiences at the Anaheim location, which made this experience even more frustrating. I hope management takes these concerns seriously and works to improve the quality of service at this store. Only the doctor made us feel welcome and it's disturbing to see how the rest of the staff really is!

I came here because they took my insurance (VSP). They scheduled me with Dr. Tam for my eye exam…read more She was great! So kind, sympathetic, and had a nice calm voice and disposition. I am sure she would be great for any anxious patient or a child. They have a good selection of glasses from Versace, to Burberry, to ray bans, to dolce.

Everyone here is so welcoming and helpful. Appointments take a bit but they do their best to move…read moreit along and get you out quickly. Ordered contacts after our apt for my daughter they were delivered two days later

Didn't get back too me too reserve cateract surgery appointment getting glasses prescription their…read morethen will purchase a pair of glasses at a more reasonable prices place

Amazing results. Spoke to Kathy who I have known for years. Training new staff is difficult and I…read moreappreciate the efforts she put in to make me happy!

Let me begin by saying, like all people looking for eye correction treatment in the beginning, it…read morecan be daunting to think about. Not being educated on what EVOicl, Lasik, and smile treatments are, I came into my first consultations not knowing a thing. Needless to say my counselor Christine took the lead in enlightening me on which procedure was right for my eyes. For context, my eyes were both around -6.5 with bad astigmatism. She ran through the entire process and explained what to expect going into my operation. Overall, from the beginning to the end, I felt safe, secure, and well-educated in every step of the process. The surgery itself was held at their Rowland Heights location, and the office staff/ doctors were super friendly and helpful. Dr Patrick Pham knew what to say to relieve any stress going into the treatment, and was well spoken throughout. With their multiple branches, I had the pleasure of going to their Westminster location for my post-op appointments. If you're looking to get eye surgery done, look no further. IQ Laser will get you right. I am beyond happy to exclude contacts from my daily routine!

Bizarre unprofessional "consultation". Quick check of your eyes by maybe an optometrist and then…read morethe rest of your "consultation" is spent with a salesperson who calls herself a coordinator. When I told her I was interested in RLE surgery, she lit up and a huge smile came across her face! Because it is the pricier vision surgery. A consultation would be learning about the patient and making recommendations. Nope, the entire time was pushing the surgery and a particular surgeon who I could only meet after I put down a $100 refundable deposit to lock in their 1k discount offer. This is eye surgery!!!! Not buying a used car or getting a gym membership. Prior to this place, I have had several enlightening consultations with the surgeons themselves. I wouldn't trust my eyes to this extremely tacky place.

Highly recommend Mrs.LAN ( License Assistance Manager) . She really professional and really nice…read morecustomer service. Hien Doan - Trang Truong June 15, 2026

Wow!! After not being able to make it to LensCrafters for new glasses I finally did…read more I'm happy I came, Lan greeted me the moment I entered and proceeded to help me with what I needed. I already had my eyes examined at another place, so all I needed was my glasses and new frames. Lan was awesome and very helpful, Lan helped me get the frames and lenses I needed. Also the frames and lenses were on sale so I actually saved money. Thank you Lan for being amazing!!!

Our kids go to Huntington Beach Optometry. Everyone in the office is always very friendly. The kids…read morelove going. It has made getting glasses fun.!!

If you're looking for a great selection of glasses, combined with two great doctors and a very…read morefriendly staff, this is where you want to go! Nicole heads up the front desk and she is amazing! She will work with you and basically do whatever you want and help you through the process. Unfortunately, I've been getting eyeglasses for the last 25 years, but this place makes it an enjoyable experience and I'm glad I found them I highly recommend the office