After trying multiple companies prior to working with Summers, the contrast in quality was night…read moreand day. Unlike every other company in the Bloomington-Normal area, they never try to upsell you or fabricate findings just to make a sale. I also appreciated that they respect boundaries--there are no pesky follow-up calls from managers trying to badger you after you've already said no. Summers is truly genuine, cares about their customers, and treats you like family. Plus, their technicians are excellent. I have two HVAC units and a split unit, and the price is unbeatable with the quality of service. To stress again, they will not bother you for sales or services you do not need.

We just moved to the area and bought a house. We had an issue with our AC thermostat on a 90…read moredegree day. I called Summers after being told by a couple other places they could help me in 3 days. The next 3 days we're going to be in the 90's. Summers said they could come out that day! They figured out the problem and did a temporary fix so we could get AC over the weekend and came back on Monday with the part needed to fix the furnace (prior owners HVAC guys did some ridiculous wiring that caused the issue). We also had them come back and replace 2 outside faucets and a leak in our ceiling from the water supply. Everything works great! They were on time or called to let me know they were running behind. I recommend Summers!

He came to look at my house and said he would sent me a estimate to email the next day never got…read morewaited a few days called him back no answer few days later he called said he would sent it the next day and never did had to get somebody else very professional!!!

Rob did an excellent job fixing the leak issue and reasonably priced. Highly recommendedread more

They only charge $80 for a call, I've had great experiences whenever I call Jack at Advantage…read morePlumbing!

They always answer the phone and are ready to help. I have had them come 3 times for different…read morethings and its quick friendly service at a great price!

We will only use Logsdon Plumbing and HVAC for our plumbing and HVAC needs. Colton has helped us…read morethrough a couple of emergencies with a very quick response. He listens to our needs, is incredibly professional, friendly and takes the time to answer our questions and explain things to us. When it comes to customer service, Colton is at the top! We couldn't be happier, thank you Colton! See you on the next project!

I got a call from a tenant in a rental I own that the bathtub lever to drain the tub had broken…read moreoff. I knew it was "after hours", but I gave Logsdon Plumbing a call. I left a message and they called back within 15 minutes. They indicated they would be onsite at my rental to make repairs at 8 AM the next morning. Can't ask for much more than that!!! They are available, they are very capable in their trade/they have a very quick response time/ they do good work. They get 5 stars on every level. Susan

Ver efficient and fast! Would have them back for any plumbing I would need done. Fair price and…read morestayed within the estimate.

Ryan and Clay were very nice and professional. They showed up when scheduled and did a great job. I…read morewould highly recommend them.

Best plumbers you'll find in Bloomington! We always request Ethan. He is a top notch person and…read morealways gives us a great explanation of the work needed and offers us options for the work.

DM'd them through YELP. they responded and offered to come the next day for "free estimate". Did…read morenot have them do a repair. Their "tip top" service was too expensive.

I have used them for years. Started when their A/C technician, Brad, was working on house across…read morethe street and, when he was done, asked him a question and got a (free) extended and thoughtful reply. They do good work (we have used for furnace, A/C, and plumbing (real like plumber Mike). Huge plus: they give you a very narrow window of time when they will show up. If they say they'll be there at noon, they are there at noon or you get a call if they are hung up, which rarely happens. None of this "We'll be there some time in the afternoon" crap.

Appreciate W.M. Masters' reply, but need to fact check a few things. I never denied…read morethere was a leak, refrigerant needed to be added to the system. So, there's a small leak somewhere. That's when I told him I would try to get another year or two out of the coil. Never blamed him for causing another leak, just asked him to be careful handling the tubes because we don't want another leak. Only reason I'm posting this review is because of the a-coil rust. Like you said, I was there when he removed the access panel. I saw no rust anywhere on the coil. He said he noticed the rust. Well if he did, he didn't say anything about it. If it was rusted as shown in the pictures, nobody would have attempted to do a leak test. You would have said your a-coil is shot and needs replaced. Again, never brought it up. Also, never saw you wipe the sprayed liquid off the coil, you just put back on the access cover. All I know is the front of our a-coil is seriously corroded, only the part that was sprayed. Everywhere else on the coil looks new. I wasn't expecting anything out of this posting other than to share my experience with others so they can make an informed decision when looking to hire a company. They certainly can believe what they want. I hold no bad feelings toward W.M. Masters. Cory is a nice young man, and was very respectful. I probably made him nervous following him around like a shadow. Guess I would be too. It's just that we got burnt before by a company charging for work never done. Just wish that the coil was rinsed off of that leak spray before replacing the access panel. Looks like we'll be replacing our AC system sooner than we originally thought.

Scheduled service, was a no show. Agreed to reschedule and was again a no show. No call either time…read moreto let me know that he wasn't coming.

Bid a job to replace my sewer from house to property line. I told him other plumber located it…read more12-14ft deep. He bid the job at 4800 with half down. He dug a hole located the pipe and then proceeded to tell me it was too deep for him to dig safely. He charged me $1675 for the hole he dug. I would not recommend this company.

They gave me a quote of $1800 to $2000 to install my Tesla charger next to the breaker box in my…read moregarage. The breaker was already installed, I was supplying the charger, they were only supplying the labor. When I had the same charger in my previous home it was done for $150 dollars labor and $53 for supplies (in that instant I didn't have a breaker to be used) it took that electrician less than a hour to complete the job. Be very weary of this outfit. I gave them one star as none is not available.

I needed the guts of my toilet replaced. I called Tiger and they attempted to charge me $500. When…read moreI said that was too much the technician said he'd go back out to his van and check with his manager. I took that time to call around to other plumbers to get their price quote. I was quoted $169 by 3 other plumbers. The Tiger technician returned and offered to repair for $200. My question is why was I told it would cost $500 to begin with when obviously they could've done the job for $200!!! Tiger was trying to take advantage of me being a single woman and I don't appreciate that! Save your time and money, call a LOCAL plumber instead!