the store is always fully stocked and clean. I love the selection of glass available as well. The…read morestaff is always super nice and helpful, especially the red headed girl who usually helps me when I go.

I always go here for vapes and when they didn't have a flavor I usually get the girl working there…read morewas so knowledgeable and and easy to talk to, she gave me some great recommendations

This has to be the best Holy Smokes in Kendall. The store is very clean and the staff is very…read morefriendly. They also always have inventory as opposed to other locations that sometimes don't have Blazy Susan's or RAW cones. I like that it's right by Hurricane Grill.

Sold me a fake vape that didn't hit or charge, I went back and they didn't offer an exchange or…read morerefund for their mistake, wanted to give me 15% off buying another one off them. LOL

As a lover, and connoisseur of a good joint... and by joint, I clearly mean 'spot'... I had to…read moremention the neighborhood treasure that is this Smoke Shop! The staff is all men, at least as far as I've seen, and I feel I have met them all. While to my knowledge they seem like a secure establishment (for being in what is known to be a some-what pretty rowdy area of this part of town) I would understand if the didn't hire a female employee for security reasons, still would be cool if they did it! Anywaaaay, I don't want to get the Karen's all rattled up so soon into the read! The staff varies in age, and are all across the board extremely attentive! The two younger guys are usually the ones to attend to me, and they are as the kids would say... chill. This plaza was overdue for a spot like this, and we need more innovative places like this smoke shop (which also sales items unrelated to smoking like: beverages, and clothing merch) in the Fountainbleu area. Supporting local\ genuine businesses helps the overall ecosystem of our neighborhoods in Miami, and brings them the value they deserve. Smoke on, my friends!

STAY AWAY FROM THIS PLACE. I have spent so much money from these people and the way i feel right…read morenow I feel like I just got robbed. I came in yesterday to purchase a specific vape. The representative GUARANTEED me that a particular vape was the one I needed. I got home and tried it and it wasn't what I was looking for. I called I'm and he said he would be able to help me but it's better if I speak to the manager in the morning. I spoke to an Ernesto and the man basically told me tough luck. All I wanted was an exchange. No refund me and he made me feel like I was worthless. As a business owner, I know how to treat customers. You don't treat clients this way especially when they bring you on so much money. Find another Vape shop. This place customer service is ridiculous. STAY AWAY

excellent customer service , staff really puts time and effort to help you find what you need. Very…read morecompetitive prices. Recommend for everyone else.

Great store family owned! Perfect place to watch a game and work on my computer while smoking. Will…read moredefinitely come again.

I walked in to Utopia!! both sides of the front two-thirds are boxes upon boxes of cigars. All…read morebrands and flavors, and I may have shed a tear being in here. The back was a lounge with no less than four HD televisions, comfortable leather chairs, and decorated side tables with cutters and torches chained to each table (to prevent the clowns from stealing them). There is a bar with a coffee/espresso machine in there as well, so life is deliciously golden at this point. I spoke with one of the people working there, and they have a new owner from just last week, and they are bringing in a bit of everything (Sorry for us Americans, but no Cubans unfortunately), but they have literally everything else and then some more. The young cat that works there I spoke with is a reservist, and they give a military discount, which is always appreciated, I was ecstatic when I got 4 bold cigars for $36 WITH my discount. I was one happy individual this day... If I ever go back, I'd go out of my way to head back here!

Really nice people, I mean really nice. Helpful, courteous, attentive! The locals were very…read morefriendly also. The selection is OK, not great, but not horrible either. Nice little lounge. I would have gone back, but since I'm visiting, I need to spread myself around. I would definitely come back here!!!

Great service and owners, definitely recommend! You won't be disappointed! They have everything you…read moreneed!

Definitely recommend. My wulf vape broke on a Monday night at 8pm!!! Bri was so sweet and helpful…read more I didn't even buy my vape from her shop and she still tried to fix it. I felt like I knew her for Years when I walked in and met her the first time. Don't miss out on this sweet spot

I love this smoke shop. I stumbled upon this place while coming to grub out at the food trucks…read moreposted up outside their spot and figured...what a complimenting location for a nook like this?! Yes, Ive visited plenty of smoke shops but this spot stands out from the rest. The knowledgeable staff is what makes this place a 5 star establishment to me. Sometimes you need a little guidance to lead you towards the right purchase and their employees will certainly assist in that department. The variety here makes it easy to browse endlessly so there's no shortage in goods whatsoever. No matter the need, they have what you're looking for. Not only are their prices hard to beat but the service is top-notch so that's why I rely on this little Kendall gem to nourish my needs whenever I'm in the area.