This was my first visit to Lisa who listened to my concerns and offered a lot of good information…read moreand then a great haircut. The salon itself is comfortable and welcoming. Will be happy to return!

Paid over $400 plus tip for services I didn't ask for and didn't get what I paid for…read more Kevin the owner was my stylist and an apprentice did my color. Long story short, I asked for a toner to fix the warmth on my blond job plus a trim, received PARTIAL HIGHLIGHTS in a chunky Avril Lavigne red and was charged approx $400 before tip. Kevin was visibly uncomfortable but didn't offer to fix anything. Didn't even realize how bad he was until I went to get it fixed at a better salon and was charged $190 for the toner I wanted and a more drastic cut that took twice as long (Kevin's color faded after a week and I decided to cut my loses). Don't waist your time or money.

I paid $780 for extensions + $700 installation and left with the wrong curl pattern entirely. My…read morehair is 4A, the extensions were 3B (a noticeable mismatch) that the stylist and salon owner insisted "blended well." Rather than fix it in the salon, she told me to wet and scrunch them at home. They did not improve. When I had dinner with my grandpa the next day and he saw how awful my extensions looked said my hair looked like a "mop." Everyone who saw my hair was appalled at how awful they looked. After sending photos, neither the stylist nor the owner could acknowledge the obvious problem. The owner admitted the curl pattern wasn't an exact match but offered only a perm + reinstall, no refund. I was never shown the extensions before they were ordered, and Michelle the stylist told me that she had the "perfect extensions" to match my curl pattern. On top of the wrong curl pattern, the extensions were installed too heavily for my fine hair, leaving my scalp red, irritated, and scratched by sharp adhesive edges of the k tips . Given the damage, I declined further work and still received no refund for either the hair or the installation. No one at Kink Hair salon took accountability. If you have 4A curls or tighter, please save yourself some money and go to a curly extension specialist. I ended up buying 4A clip in curly extensions myself and they look like a perfect match, proving there's no excuse for licensed cosmetologists to not be able to find the proper curl patterned hair for my extensions.

I went back to Kink to see Grace. I told her what I was having trouble with blending and that I…read moreneeded a few more extensions put in. She took a look at my hair and checked out how I had been taking care of it and gave me some tips on how to untangle the existing strands. She was so laid back during my visit with her and I am loving my hair. She is by far the most open and understanding stylist I have had in many years. I dig her vibe and the relaxed atmosphere. Grace is the best!

I read all the reviews so I made an appointment with Chelsea the owner. We discussed my hair and…read moreshe did a beautiful job cutting it. I will go back. Sondra

The five star reviews ARE TRUE!…read more First, the ambiance was so relaxing. Im talking essential oil diffuser, low chandelier lights, candles for sale, fun couches, with a maximalist-esque decor vibe, and even a little library! Second, I came in to get a bad color fixed from another salon and believe me when I say that she went above and beyond. I didn't expect much since it was in pretty bad shape coming in, but she blended it so well and did exactly what I wanted. Going back to the relaxing environment, at the shampoo bowl, I nodded off THREE times because I was so relaxed. THREE TIMES! That's never happened with uncomfortable shampoo bowls being at odd angles, but the bowl was what all shampoo bowls everywhere need to be! It's by appointment only so you'll want to book in advance if you want to get in. After I booked, I went to look for another time and she was already booked a month out. (Not surprising!!) Great conversationalist, wonderful treatment, took her time on me, and just.. what a lovely experience. I would say this place is definitely a Maplewood gem.

Annie is AMAZING!!!! I have curly hair (mostly 3c) and she was so attentive, really took her time,…read moredid a wash that felt amazing, and then styled my hair just how I like it! She really listens. They also apparently have a 15% discount on product for students!

I'm really disappointed with my experience with Jason. I had been intentionally growing my hair out…read morefor a flow hairstyle and had built up quite a bit of length and volume, particularly in the back. I specifically told him that I liked the volume and length and wanted to keep it in some areas- mainly just refinements and adding more layers. Unfortunately, he essentially did the opposite and significantly tapered the back essentially undoing months of growing out. What's most frustrating is that this wasn't simply a misunderstanding about the style I wanted--I specifically pointed out the part of my hair I liked and wanted preserved, and that was the area where the most hair was removed. I had spent months growing it to that point, and now it will take several more months just to get back to where I was before the appointment. I understand that not every haircut turns out exactly as expected, but listening to the client--especially when they clearly identify what they do and do not want cut--is fundamental. I left feeling like my instructions weren't heard, and unfortunately this isn't something that can simply be corrected with another haircut. In my case, what a stylist charges and their "level" aren't indicators of their ability to listen or their skill. In the future, I'll ask what the stylist is planning to do before they proceed.

I really wanted to love my experience here because the salon is beautiful and everyone was warm and…read morewelcoming. Unfortunately, my initial appointment was disappointing. I booked and paid $90 specifically for a curly haircut after explaining that I wanted more curl definition, styling guidance, and a cut tailored to my natural curls. Instead, the service felt more like a standard haircut than a specialized curly service, and I left unhappy with both the styling and overall result. Anna was very sweet and did try to correct the styling when she realized I was unhappy, which I appreciated, but ultimately the experience did not feel like the specialized curly service I had booked and paid for. UPDATE: The owner reached out after my experience and offered me a complimentary appointment with another curly hair specialist. I decided to give the salon another chance, and I'm very glad I did. My second experience was completely different. I was extremely happy with my hair and, just as importantly, I left feeling educated about my curls and confident that I could recreate the results at home. My stylist took the time to explain the techniques and products that worked best for my hair, which was exactly what I had hoped for from the beginning. I really appreciate the owner listening to my concerns and making an effort to make things right. While my first experience was disappointing, I'm very happy with how the salon handled the situation and with the service I received the second time around. I would definitely return for another curly hair service.

Great location. Hallie did a wonderful job on my haircut listening to exactly what I wanted.read more

Absolutely could not be happier with the cut I just got, and at these prices I'd be a regular here…read moreif I wasn't moving out of town next week. These guys are pros - I needed a cut bad and had a couple hours to kill downtown, so I jumped on yelp and found these barbers just a couple miles away. I rolled in with no appt (I know I should've called) and was able to get in after a short wait. Classic barber experience quick cut and I was out the door about 20min later. Serious 5star deal. Thanks!

Booked online and the barber I requested didn't even work the day my appointment was. haircut was…read morealright but one of my sideburns was absolutely butchered and I had to fix it myself and take off most of my sideburns

SCAM ALERT! I…read moreinvested over $10,000 in lifetime laser hair removal packages at the spa. After notifying them I would be late to a hair appointment (with advance notice), all future services were abruptly canceled without explanation. Despite multiple good-faith attempts to resolve the issue, communication was one-sided, and I was not refunded for the unused portion of my services. I'm sharing this to help others make informed decisions before committing to prepaid or "lifetime" packages. Be sure to ask about refund policies and cancellation terms in writing.

I've been looking for a place for a good facial. I went here for the hydra facial and it was GREAT!…read more Very relaxing atmosphere. Staff is friendly and helpful. They explained everything to me. I was very comfortable through the entire process. I highly recommend it.

Tyron is the best! Great service and he knows his craft. I have been a customer since he opened.read more

A great place for hair care. Tyrone is great as is the rest of the staff. Great appointment…read morereminders. Appointments are kept on schedule and the prices are competitive. A very comfortable and friendly place.

she was great at what she does with the hair thank u very much…read more I feel younger now and it's such a welcome place for extensions and hairstyles

Simply put, a visit to Allison Hunter will improve more than just your hair…read more Yes, she is irrefutably gifted with color/cut/style technique, but she is also hilarious, polite, easy to talk to, and realistic while still being adventurous. You leave her chair feeling ready to embrace your inner badass. I don't believe anyone else in a 100-mile radius could have given me this crazy, beautiful blonde mohawk, and made it practical for everyday wear. That's the real magic. It doesn't feel high-maintenance or costumey. It feels like me, but the Deluxe Version. So, she's a hair wizard, and every time I look at my awesome head, I know I can trust her with my awesomeness. 10 out of 10, will book again.

I genuinely do not like leaving bad reviews, especially because I've been coming here for almost…read moretwo years, but today was quite literally my final straw. I've gone here consistently since moving to St. Louis for haircuts, root touch-ups, color, all of it. I also truly do not care who I'm assigned to. I'm not one of those clients who needs one specific stylist every single time. I just expect basic communication, decent service, and for my appointment to actually make sense when I arrive. Coordination! Unfortunately, the vibe here has always felt off The front desk is rarely welcoming. Half the time, no one greets you, acknowledges you, or makes you feel like they are happy you're there. The energy can feel very cliquey, dismissive, and honestly kind of performative. It gives "we're all a family here," but somehow the client is not included in the family. I've overlooked a lot because I liked the actual hair services. I've waited 30 minutes past my appointment time before. I've had appointments moved around. One time, I was sent to the Webster Groves location, got there, and was then told I actually needed to go to Des Peres because they could not take me. Like...okay gas?? But today was what officially did it for me. I booked a root touch-up before a photo shoot tomorrow and a trip next week. I sent pictures and a description of what I wanted directly to the stylist beforehand. I've also had this exact type of service done through this salon multiple times, usually for around $250, so this was not some random mystery appointment. I arrived and waited around 30 minutes to be assisted, only to then be told it would cost over $400. And to be very clear, I am not asking anyone to lower their prices, undervalue their work, or change their hourly rate for me. Charge whatever you charge. That is fully your business. My issue is: why was none of this communicated nor coordinated before I showed up? You had my appointment details. You had the pictures. You had my description. You had my client history from the past two years. If the service was now going to cost almost twice what I normally paid, or if I had supposedly booked the wrong category, somebody should have figured that out before I arrived, waited 30 minutes, and left with absolutely nothing done. Even the stylist seemed surprised by how I had apparently been charged or categorized during previous appointments, which honestly just made the whole situation feel even more disorganized. That is an internal coordination issue, not something that should suddenly become the client's emergency while they are sitting in the chair So now I have a photo shoot tomorrow, a trip next week, and no hair did or done because this salon could not communicate beforehand. After nearly two years of being a loyal client, I'm done overlooking the rude front desk energy, the scheduling confusion, the long waits, and the constant lack of coordination. The actual talent may be there, but the overall experience is not. I will not be coming back. Respectfully, the vibes are not worth $400+.

I did not want to leave this review, but after paying $700 and leaving with severely damaged hair,…read moreI feel obligated to warn others about my experience. I went to this salon because a stylist I had been seeing for over a year moved here. She had been maintaining my cherry cola color for about a year, and when she moved to The Boulevard, I told her I wanted to start the process of going back to my natural level 6 brown. I understood that removing red is a process and specifically told her I was completely fine doing it over multiple appointments. I also asked if we could keep the first appointment within a certain timeframe because I had dinner plans, and she agreed. My appointment was scheduled for noon. When I arrived, I sat alone for 30 minutes without being greeted, consulted, or acknowledged by anyone before my stylist finally came over. The appointment ultimately lasted 7 hours, and I had bleach on my hair for approximately 3 hours. When I left, my hair was severely damaged. In fact, my stylist knew it didn't look right because as I was leaving, she told me to "wear a ponytail to dinner." That is not something you say to a client who just spent hundreds of dollars and received a successful service. I have since shown photos from that appointment to other licensed cosmetologists, and multiple have told me the damage was evident as soon as the foils came out. I have always taken excellent care of my hair, use professional products, and have never experienced damage like this. My hair is now rough, difficult to manage, and completely different from how it felt before. I can't run my fingers through it, my natural texture is gone, and it is genuinely unrecognizable to me. I was so upset that I spent the entire weekend crying and had to miss work on Monday. When I called the salon Monday morning, I was told the owner would contact me. I never received a call. When I called back two hours later, the owner suddenly answered. She offered a free treatment if I came in immediately, but the first thing she said to me in person was, "It's not that bad." After spending two days devastated over the condition of my hair, that was incredibly dismissive and upsetting to hear. The owner then told me that the original stylist would perform my next treatment and that I could pay for a new color service. I explained that after what happened, I believed I deserved both a refund and a corrective color service. The stylist refused a refund, and offered the color service for free. I agreed to this, and then stylist put red back on my hair, leaving me looking almost exactly as I did before I started this process, except now my hair is badly damaged and I am out $700. I came to this salon because I trusted my stylist and trusted the salon to guide me through this process responsibly. Instead, I have walked out feeling worse every single time. The most disappointing part is that the owner never apologized, never took accountability, and never made a meaningful attempt to make this right. I wish I had never come here. I am now left paying for the damage done to my hair, and multiple people who have seen the condition of it have told me I should pursue legal action because of how severe the damage is.