I have driven by this location and saw they do mini details for $59 and finally decided to call to…read moreget my car cleaned! This included a vacuum, wipe down of all surfaces, and a car wash. You could make an appointment online or call, but given I had a couple questions, I decided to call and make it here! I added a shampoo to the front row of my car ($59) and cleaning my trunk for $10. Totaling $128. There's a small waiting room and I was in and out within an hour. My seats were a little wet (they warned me) but this allowed me to get home in a timely manner. I think next time, I'd consider getting a full interior detail for $199 (I think) instead of adding things a la carte (especially since my car is 2 rows and it would be $59 each). I feel like that price is pretty equivalent to other companies.

I just had my first interior wash done here, the quick 30 minute one, and they did an amazing job…read more My car looks and smells brand new and they even included a free exterior wash with the interior service. The team is mostly young guys but they were super polite and provided great customer service. I will definitely be returning in the future.

I purchased a gorgeous 2007 Lincoln Town Car and have always been nervous about taking it through a…read morecarwash, but my underside recently got coated in clay so I made the choice to come and ask about the carwash here. Morgan, the Assistant manager was extremely helpful and friendly, answered all my questions, and now I have a monthly pass, and it cleaned all the clay off my underside! thank you very much! will definately be here many more times!

An unfortunate sign of the times. Large chains are certainly better at making money, but are…read moretypically awful at providing better goods and services. It's become more and more difficult to find a truly great car wash in the GR area. Many of the smaller independents had a great product, but clearly were not as good as turning a profit as Mister. Back when this place was Cascade Car Wash, it was great. The cleaning was more thorough and they provided a large cloth to clean your dash. Now, as in every other case where Mister has metastasized, the work quality and the service have taken a huge nosedive. Mister offers a plan where you get unlimited washes each month for a set monthly fee. This location only offers exterior washes. Also, it's busy. I mean REALLY busy. They have each car enter the wash almost on top of the other. If you live close by and plan to come a few times per week, it might be worth it - but once the weather is consistently above freezing, the coin-op washes give it a serious run for the money. Out of all the Mister washes, this is one of the best. Don't get excited, though - - that's like saying it's the least stinky turd in the port-a-potty...

we've been bring our vehicles to Integrity for oil changes almost exclusively for the last 8 years…read moreor so and they have been so consistent with their detail. One of our vehicles runs hot and tends to burn through oil quicker than it should and they're always happy to top it off for us. With every oil change there's always a coupon for a free car wash but even without that it's still our first choice to wash and vacuum the van because the suction is always the best out of the local car washes (even the chain ones aren't as good). long story short, we are happy to support this locally AND family owned business!

Great service! Love the monthly plan, so easy and the vacuums have great suction power. Highly…read morerecommend.

Wow, folks really seem to have strong feelings against this place. I guess our experience defied…read morethe odds. We were staying nearby at a hotel and had a friendly encounter, smooth drive through the wash followed by using their very strong and FREE vacuums to clean out the car after. Overall, it was a smooth and efficient $10 visit.

waited while two employees are talking as one is running his car through a second time. Three lanes…read moreof cards back to the entrance.

Excellent car wash and attentive employees! Highly recommendec!read more

Honestly, my favorite place in Grand Rapids to get my truck washed. Southland is great don't get…read moreme wrong, but they don't take the time to pressure wash in detail your dirty spots. (Ex. Wheel wells.) i've waited over five minutes on a prewash from them. I honestly drive from Forest Hills just for a wash from you guys. Keep doing a great job guys!!!

They don't place the plastic on rear wiper blade. The vacuums rarely work and when existing the…read morewash the vehicle is not dryed good

Absolutely do not go to this car wash. I called them within five minutes of going through their car…read morewash, and my hood was scratched. It's definitely them, as I walked past the hood of my car, every time I get into my car at work and all of my coworkers can see it also as they walk by. Everybody noticed it after this, but they claim it's not them and instead of even calling me they sent me an email denying claim.

It is cheap, only 9$ for a basic wash. If you have a receipt from Kum and Go, you get 2$ off. They…read moredo a basic cleaning of the whole car, with a power sprayer before going through the car wash. The quality is average and it is advisable to have your own towel to dry your vehicle. Be sure to ask for coins for free interior cleaning, that is part of the deal. Worth checking it out.

This was my first time using this car wash, and it was a terrible experience. I was trying to…read morefollow the employee's directions, believing I was following correctly since he signaling me a thumbs up. I was still a little confused, and instead of explaining what I needed to do, he became irritated and asked, "Have you ever been to a car wash before?" When I apologized and said it was my first time, he responded with, "Well, are you gonna pay me? Because nothing is free." Of course mistakes can happen, more so with first time customers but that doesn't give you a reason to be rude or impatient. There was no clear communication in this situation at all! If workers don't have the patience to help first-time customers, they shouldn't be the ones guiding vehicles.

Twice now where recently I've put cash in to wash my car and water doesn't even come out of the…read morenozzle

Paid for carwash but system wouldn't let me proceed. Called number on building and received a call…read moreback as well as a refund in coupons. I really admire the quick response time and the refund to use when it was working properly again!