after being in a really rough situation with my place, these were the guys to call! Edgardo had…read morehis team out in no time. Jairo was great to work with. helpful in explaining the process and moving everything along smoothly. the entire team was very professional and most of all, clean. i would recommend them times 10!

single mom here! from Miami! and a new (first time) homeowner!…read more I'm SO HAPPY to have found and connected with RELIABLE and TRUSTWORTHY people! having recently discovered that I am super reactive to mold, I decided to have my new home inspected for mold. A fellow Miami mom from a FB group posted about this company and highly recommended them, so I reached out. Edgar responded immediately and scheduled a FREE inspection for the following day. He came over with one of his team members and checked out my home. He gave me some new homeowner tips too which I super appreciate as a new homeowner! Being a remediation company, OTM wasn't able to test for mold in the rooms we suspected could be an issue. So he connected me to another company, MOLD ASSESSMENT SERVICES (check out my review for them too) that helped me out just as good! After results were in that there was in fact mold in these areas, OTM came back and serviced my home - while I was out of town! I have to mention that because the fact that I could trust someone with my new home while I was out of town is a BIG THING!! for me anyway! Not only did we have to remove mold and sanitize the entire home, we also had to replace the drywall and paint the ceiling AND get the air ducts and A/C unit cleaned - so much I know!!! The A/C company that came out was SO FLOW AC - check out my review for them too!! Thankfully Edgar had a contact for everything that had to get done and scheduled it all to be done before I arrived back home - so APPRECIATED!! He was the lead on the project and stayed in touch with me the entire time. Sent me updates along with pictures of the process everyday! EVERYONE that was involved in getting my home back to a healthy and safe place to live in did an AWESOME JOB! I am so impressed by and GRATEFUL for Edgar, OTM & their willingness to help me and my family! THANK YOU!!!

Carlos is the best inspection professional I have ever seen. we're grateful for our realtor…read morerecommending him. Carlos is always on time and very thorough and careful. His reports are very clear, full of pictures and descriptions, and easy to understand. I had lots of questions for him, because I'm not familiar with the house contractors/builders (I'm not the handy type, my bad, not his). He is 100% patient, helpful and responsive with me, and he had loads of recommendations for what's needed, who best to call, etc whenever I asked. Carlos is a true gem of Miami.

I was quoted and paid a deposit to remove rotted wood. The roofer who came determined that the wood…read morein the photo is not rotted and was going to finish my leak repair without removing it. Either by incompetence or willful neglect they intended to CHEAT ME. Full cover roofing acted IN BAD FAITH. I LOST CONFIDENCE in the company and I had to call another company to repair the leak and replace the wood they said was not rotted. They did not refund my deposit! Do not make the same MISTAKE I made!!

Great experience. I had an issue with my insurance policy and needed an expedited roofing repair…read more Gigi did an excellent job and sent their worker Paulino out the next morning and resolved the issue in just under an hour. Great job Gigi and Paulino! Thank you for your assistance!

Our plumber referred us to Total Care Restoration after confirming a leak from the A/C at our home…read more We are so happy that we did! The professionalism and care of Zack Bethea, our Account Manager, were exceptional. He is also working with our homeowner's insurance company and keeps us in the loop. We are delighted with Alexander's outstanding service. Alexander arrived on time, provided excellent information, and left the area perfectly clean. He was super careful with the stuff he had to move and put back. We highly recommend Total Care Restoration.

Finally got around to leaving my review for Total Care Restoration. After having water damage from…read morean underground sewer pipe leak, we were referred over to Total Care by our plumber. Peterson handled our work, and did a great job. He was timely, responsive and proactive in making sure the job was done to our satisfaction.

I've engaged Risner Roofing twice. First to replace my Dad's roof in anticipation of his home sale…read morelast year and then for my own house this month. For Dad's roof, Cody Risner (Proprietor) provided a reasonable quote, lower than the insurance company adjuster provided. For my roof, Caleb, his associate, ran my job, providing a reasonable quote, helping me with the insurance claim, preparing the site, removing shingles and replacing the roof in a single day, cleaned up and used a magnet several times to catch any stray nails. Caleb kept me up to date on progress throughout the day. My gutters were replaced the next day and tested to prove good drainage. Again, good clean up. For both projects, Risner Roofing was professional, knowledgeable, and efficient. Most of all, pricing was reasonable. I would recommend Risner to anyone. They were awesome.

I had a wonderful experience with Mior Handyman Services! He installed new tile in my master…read morebedroom and did an amazing job. He was friendly, punctual, knowledgeable, and took great pride in his work. The quality of his work was excellent, and I couldn't be happier with the results. While he was here, we also discovered a roof leak, and he was able to repair it for us very promptly. It was such a relief to have someone reliable who could help with multiple projects and get everything taken care of quickly. I highly recommend Mior Handyman Services to anyone looking for someone trustworthy, skilled, and professional. I will definitely use him again for future projects!

I called the company after seeing the van on biscayne and made an appointment with the office…read morestaff. The woman was very kind and got me set up to meet with Andres. I rearranged mine and my husband's schedules to be present for his arrival between 11:30am-12pm on 2/7/25. My phone was on silent but my car was in the yard and we were anticipating his arrival. He texted me at 11:31 saying he was here. He attempted to call at 11:38. He did not get out of his car, come in the yard and knock on the door. The office called me 8 minutes after his call (he said he had "been here a while", but it was only 7 minutes). I told her I was here and let her know I was on my front porch looking at his car. I waved at him and hung up with her thinking she would text or call him to look at the porch about 25 feet away. Instead he pulled off. I yelled for him and even went into the street. I then hung up and called him and told him I had been here the whole time and asked him if he would circle the block and return. I also informed him that he should have knocked on the door prior to leaving. He then gave out a VERY AUDIBLE sigh (as if I was bothering him and not a prospective client). I was shocked to say the least. What company employee does this to a prospective client? I then told him if it was a bother then that's ok. He said "ok thanks" and apparently kept going! Wow. This is one of the rudest and laziest interactions I have had with a front facing company employee in some time. I thought management should be aware that this occurred and emailed them so they could consider how their client facing employees communicate with prospective customers. As a business owner myself, I would be appalled. Both of the women who called me were very kind and professional. However, I cannot say the same for Andres. If this is how Mr. Wood treats their customers, I would be afraid to use their service at all. I would also share this experience with my neighbors and friends. Andres also sent me a patronizing text stating "it would he would have appreciated the heads up if I wasn't going to be available. I think I would have appreciated the heads up if he wasn't going to even take the time to get out of the car. Would not recommend.

I had an excellent experience with Andres. I found them on yelp and I'm glad I did. The prices are…read morefair and the customer service is excellent. Communication is everything to me and luckily with them as well. Everyday they said they would be there they were there on time. They work neat and clean up after themselves. I would use them again and highly recommend them to anyone interested in doing anything regarding wood floors.

We had stucco repairs done a little over a year ago, which we thought were pretty good so we called…read morethem again when we had more stucco repairs that were needed. They left debris all over our roof and painted over brand new stucco, which is actually supposed to cure and not be painted right away. The color that they used to paint. Our house was a dark gray over our light gray. We had a big L on the front of our house that looked awful when I reached out to the company about it they said well, it's not the same color so probably just best to paint the whole front of your house. My husband got up there himself with some matched paint from Sherwin-Williams and fixed it and cleaned all the debris off the roof. We will not be using this company again.

Sadly I have to update my review. As previously stated, I used them again due to being very…read morepleased. I had them put a door in my garage leading outside. Unfortunately not as much care was used when this was being done. It is a garage but our laundry, and many kids toys are out there. There was no cover or anything used to protect any of our things. Due to drilling through a wall, there was lots dust and debris all over all of our laundry and items in our garage. I reached out and let him know that I thought the floor where the new door was would be a little bit more finished and smoothed out and I did not receive a response. Very disappointing.