I purchased a 2015 Kia Soul from here today...This was the best experience I have had in a very…read morelong time..My sales man was JP..he is the most kind gentleman .. He was very informative on everything ..Took his time with me,and made sure I understood everything ...It was a JOY to deal with him and Corey..They are really AWESOME guys..I'm glad i found them Annamae M.

My wife and I just purchased a good used Jeep from Choice Auto Sales. We couldn't be happier with…read morethe deal, the financing, and the preparation of our car. I've already recommended them to several friends. Look up JP. You definitely won't regret it!!!

Surprisingly stress-free…read more Compared to the other dealerships I visited, there was a noticeably more casual and friendly atmosphere here, and Lori Weight, who was helping me, was also very personable and nice. After some of the experiences I had at other places, it was refreshing to find the car they promised to show ready, checked out, and as described. The follow-up visit to fix a small issue with the car I bought also went pretty well. All in all, very nice.

Took a week to get an appointment but I took my car there to get analyzed and fixed because it kept…read morestalling out. they ran the analysis quick enough and found that the boost pressure sensor came out of the charge air cooler outlet pipe, so there was a big gaping hole in the pipe. They literally put electrical tape over it and said they ordered the part but it was on back order and would be a couple weeks but they were going to try to get it from somewhere. I paid for the analysis and left with my car. A week goes by I don't hear from them and they are not answering their phone. I stop in and they tell me they didnt realize that i wanted them to order the part. now the tape lasted not even 1 day and I told them that and to please order the part. Another week goes by, same deal. Not answering their phone so i go in again. still have not ordered the part! Told me they were having difficulties. Says they're going to order now. Finally I decided to take my car somewhere else Because obviously they are not reliable. guess what? Dude had it fixed in less than 3 hours! I get home - Bowser calls and says the part came in . I'll never go there again. Totally different experience than Bowser Subaru in Mt Pleasant. I'm giving them one star due to their lack of communication and lack of consideration and not following through with what they said they were going to do the first time!

Downloaded yelp again just to leave this...We had our car towed to Mike Camlin Hyundai over a month…read moreago, and the experience has been really disappointing. Communication has been minimal, and no one has offered any goodwill because we "didn't buy the car from them." Our warranty claim was denied because we didn't have our services done there--but I actually tried to. Their online service portal doesn't even work (you can check for yourself), and no one ever called me back. It's frustrating to be blamed for something that wasn't our fault. When we tried to talk to the sales manager about possibly buying a new car, he told us we'd have to talk to corporate for any goodwill or trade-in help. It really felt like they just wanted to pass us off instead of trying to make things right. We've been loyal Hyundai owners, but this experience has completely changed how we feel about the brand and this dealership.

Had to take car in for its annual emissions and safety sticker test to appease the gods but my…read moredaughter had it at school so we had to schedule way out on the calendar for her T'giving break. We remembered the appointment an hour after the store had closed and now found we had only a few days left before: A. She went back with the car B. Its emissions and safety would have expired (the gods would not be happy). We called and they said they got a lot of these "college delinquents" and they actually got us in on short notice (probably that whole last day of Break was reserved for folks like us). Thanks Mike Camlin Team

My daughter bought a 2000 Kia Optima the end of September 2024. The finance person sold us an…read moreextended warranty from the "reliable" company they use called EasyCare. I had to fully purchase the warranty up front, which I did for 5 years. Within 2 months lights came on in the vehicle and my daughter took it to a Kia dealer where she was in college. The dealer told her that there was zero oil in the vehicle which is very strange and performed an oil change. We contacted Cochran about the issue and they refused to fix the issue or take a look at the vehicle. We continued to monitor the oil and got regular oil changes as required by the warranty company. In August of 2025, as my daughter was on her way back to college, her car started smoking and we had to take it to have it assessed. The bill to fix the oil issue then had moved to an issue with the engine. We submitted the bill to the warranty company and they would not cover it after repeatedly submitting oil change receipts with details. It didn't matter that we changed the oil according to their requirements they still denied the claim stating that the prior owner likely did not change it according to their requirements. I had to pay over $4k out of pocket in less than a year to have the engine replaced. At that time, I opted to cancel the extended warranty after learning from that dealership that Easycare rarely accepts claims, she had battled them on many occasions and rarely has good news for customers on their claims. I called Cochran and worked with Mike the finance person on my warranty cancelation. I explained to him that I paid in full for it and that the refund for the balance of the warranty should go directly to me, not to the balance of the car loan that is in my daughter's name. He explained that it would take up to 90 days for the refund. I called and followed up a few times and he told me it was in process. After 3 months, he stopped following up with me. I found out that the refund was put into my daughter's balance of her car loan instead of sent to me. I am owed an explanation - not only did I pay in full up front for this warranty, they would not fix an issue that arose within 2 months of having the vehicle, the warranty company would not accept the claim, so I'm out a lot of money to have it fixed and then on canceling the warranty, they did not refund me - they refunded my daughter by taking it from the balance of her loan. To boot, nobody at Cochran Mazda is providing me with any explanation of why this happened and why they are not responding to my emails or calls over the last 5 months. I've emailed and called Mike asking for an explanation, given him plenty of time to get back to me. I've called the other finance manager Tony - but his voicemail inbox is full. I've messaged them on their website and was told someone would get back to me ASAP - have not heard from anyone.

This dealership performed a routine maintenance on my 2021 Mazda. I was given a loaner to drive…read morewhile the service was performed. The loaner car was dirty and had very little gas in it. When I returned to the dealership to pick up my vehicle and return the loaner, no one greeted me. I approached the manager who was seated at his desk. He told me he would be with me momentarily. I waited while several Mazda employees came in and out of the showroom. I was never acknowledged. I am waiting still as I type this review. Wretched customer service.

Background: I recently purchased a brand‑new 2025 vehicle and discovered a factory defect on all…read morefour tires when I went to the dealership for service. After jumping through a lot of hoops trying to figure out the warranty process, I finally got a claim approved and went to a different authorized dealer to have it handled. That place refused to provide any documentation that the tires were safe, even though they insisted the bubbling was "normal" from factory banding, and in the same breath told me my claim was approved. The whole experience turned into hours of sleazy sales tactics and a quote that was higher than simply buying the exact same tires elsewhere. I already knew the pricing because I had been looking around. By the time I reached Fuzzy Simon Tire Service, I was frustrated and unsure who to trust. Fuzzy's was a completely different experience from the moment I spoke with them. They didn't rush me, dismiss me, or talk in circles. They actually listened, to the full story, the warranty details, and my concerns about safety. They inspected the tires themselves and immediately confirmed what no one else would say out loud, even though the defect had already been identified at the dealership: the bubbling on all four tires was not normal, not safe, and absolutely not something I should be driving on. What stood out most was their honesty. They didn't try to upsell me, scare me, or push me into anything. They simply told the truth, explained the defect clearly, and treated me with respect. They also went above and beyond on the warranty side. Instead of making excuses or putting the burden back on me, they contacted Goodyear directly, verified the claim, and handled all the legwork. No hassle, no pressure, no back‑and‑forth, just real help. They didn't have the tires in stock, but they found a store that did, ordered them immediately, and kept the process moving without delay. Their professionalism, transparency, and genuine care were on a completely different level. After the runaround I had been through, it meant so much to finally be taken seriously and to have someone prioritize my safety over a sale. Fuzzy's is absolutely a place you can trust. They do things the right way, they treat people with integrity, and they go above and beyond when it matters. I'm incredibly grateful for how they handled everything, and I won't take my car anywhere else.

Had tires put on my Volkswagen in July. They over torqued the lugs and I've been struggling with…read moregetting my tires off since. They torched off my lugs and bashed it with a hammer, after I informed them that I just had an alignment and wanted them to pay for a new one. Nancy laughed in my face. Customer service here is horrible. The torching was not approved by me before they "serviced" my vehicle.