I cannot recommend Music City Cleaning enough!…read more Within minutes of reaching out, Ruby followed up with me directly to schedule a walkthrough and discuss our specific needs. Other cleaning services either gave me a generic quote based on square footage or a canned, robotic response. With Ruby it was different -- the communication was excellent and our experience felt very personalized. Off the bat, I was certain we were in good hands! Living in a three-pet household, the dander, stains and smells have had us overrun. Fur and paw prints abound. Ruby provided a better cleaning than we even knew was possible in this living space! Above and beyond deep cleaning. The baseboards look great, the doors got wiped down, all the pet stains are gone, pet hair is gone, everything smells so much better in every single room. Even beyond the cleaning itself, the place just looks and feels tidy. Feel a noticeable sense of calm being in our home after Ruby took such good care of it. Furthermore, Ruby was extremely flexible with our complicated work schedule. All communication was easy, efficient and quick. For the services provided, it was a very budget friendly option also. I can't say enough good things about this cleaning service, and I sincerely look forward to booking with Music City Cleaning again :)

Ruby was amazing! I was so overwhelmed and she made my place sparkle. I cannot recommend Music City…read moreCleaning enough. Do yourself a favor and call them. I'm gonna have them clean once a month now!

For anyone looking for a very reliable and fantastic cleaning service, look no further. Karen who…read moreowns this service is so dependable, and is superb in everything she has done in our home. I have known her for a year, and always happy when I come home to a very clean house.I highly recommend Karen. Yvonne Scott

Karen's outstanding service in cleaning our home was much more that we expected. We requested that…read moreshe clean the living room, dining room, bathroom, and hallway with special emphasis on the floors. In addition, Karen cleaned the ceiling fan blades, the glass doors on the dining room's breakfront, and the tables in the living room. The bathroom was spotless. I look forward to my next appointment with Karen in a few weeks.

Simply Pure has been our reliable cleaning service for several years. They are prompt,…read moreprofessional, and quick to respond. Simply Pure's services are reasonably priced. I really like how you can choose your frequency and level of cleaning. Courtney F was very thorough in her cleaning today!

We had them come out to clean our home for a deep clean. They did not complete a deep clean at all…read more They did not even wipe down the tables which had nothing on them. They did not vacuum or mop our hardwood floors. They did not dust any surfaces and only cleaned half of the kitchen. They then called and blamed us for the fact that they did not do more claiming we had too much dust/dirt in the home and have stains on the carpet (we have an older dog who has accidents which unfortunately have left stains but the carpet has been professionally cleaned and treated within the past week--unfortunately the stains will not come out). They made up things about our home which they told their supervisor (who was not in the home) to justify not completing the job. They now expect to be paid for the hours they were here when it honestly does not look like they did anything. When we left, they were cleaning part of the kitchen and they apparently just stopped cleaning after we left because nothing else was done other than that part of the kitchen. It seems like the crew did not want to be here cleaning or to do a deep cleaning, so they skipped out. Their website states a 100% satisfaction guarantee and that they are professional. So far they have been very unprofessional. We will see if they actually keep their guarantee. We are currently waiting for a call back from the supervisor to resolve this issue. We have had maid services before and thought this one sounded good. we have NEVER had this bad of an experience and will be going back to our previous maid service. I will update this review once I hear back from the supervisor. I hope they make it right.

We have been using Beatriz House Cleaning Service for years. It's always been fantastic. It's easy…read moreto schedule service and everything is cleaned thoroughly. There are little delightful details like the way the shower curtain is arranged or the TP folded but the big things are the best. I have friends over and they say things like "I can never get my stovetop that clean". The house always smells so nice and looks great. I always say "Beatriz days are my favorite days". Not only is the service good but Beatriz herself is great. She's friendly and professional. I can't recommend enough.

I scheduled Beatriz's services for a deep clean of the apartment we were moving out of. And boy,…read moredid our old apartment need a good clean thanks to our husky fur baby's long hair (enough said). Beatriz was flexible with her timing and our requests, fair with her pricing, and INCREDIBLE with her skill! I was stunned to see pictures of our old apartment post-Beatriz -- it looked like it was BRAND NEW apartment and never before occupied!!! She even made our well-used oven look brand new! She did a phenomenal job and was an absolute pleasure to work with. She made a stressful portion of our move a breeze, and I can't thank her enough. Overall: reliable, responsive, talented, & kind! HIGHLY RECOMMEND.

We will be listing our home for sale soon so we wanted a detailed cleaner to come in and make our…read morehome shine! Jo usually doesn't travel out this far, Ashland City, but she agreed to come out for 3 hours Saturday, which was perfect for us. We had a list of things we wanted her to focus on, she usually likes to do everything, but with limited time we wanted to make sure some areas were addressed. Jo started cleaning and look out cause she was a whirlwind! Instead of 3 hours she stayed 4 and we are having her come back next week to do even more because her attention to detail is impressive! Very reasonably priced and extremely thorough. We only regret we haven't had her come out regularly since we have lived here, she is awesome!

Joanna and her staff are always friendly and willing to adapt to my schedule as well as provide a…read moregreat cleaning service... I highly recommend them.

Absolutely horrible. This business will close soon as their service totally unacceptable. The maids…read moreare ALL illegals. Not one of them spoke a lick of English and they seemed not to care. They were on their phones constantly. Disgraceful!

Let me start by saying I've never used a cleaning service before- I was always worried they would…read morescam me out of money, do a bad job and break my things. This was a Christmas treat from my boyfriend, and proved exactly every concern I had, right. They arrived for the deep clean service that's required your first time, and, after about 2 hours, notified me that I would be charged an additional $100 worth of fees for excessive dust and dog hair. I have a lab mix that has free roam of the house, so I authorized that and went back to work. The cleaner had to rush out before we could do a walk through (I'm assuming that's standard, usually, but I'm not sure). I noticed some areas that were totally missed right away. It felt more like a standard clean to me. I got a text asking how the service went, and I shared the photos. They said they would investigate and send the cleaner back. After a few failed attempts at sending me a follow-up text, they said they would email me, but I still haven't received anything. MORE troubling than the clean job, the upcharge and the bad service though was my realization that evening at bedtime that the TV screen in our bedroom was damaged! I sent off an email, pictures, and asked for a call the following day. Today, I received a call from a man who identified himself as the manager. He said he got my email, and his cleaner didn't touch my TV. I explained that they must have, because the screen was damaged and had been cleaned. He said "Lindsay said she did not." I explained that I was charged an extra $100 for dust and dog hair, and nowhere on or around the TV had dust or dog hair. His response was "Lindsay noticed you purchased a new TV." I said "yes?" And he said "well all I'm saying is my cleaner never touched your TV..." (IMPORTANT NOTE: My boyfriend won that TV at his company Christmas party days ago, and can easily prove that. The assumption we were being fraudulent was beyond offensive!) He accepted no responsibility, suggested that the TV was broken already, and suggested that we were using the cleaning service to...get a new one? I'm not exactly sure. If you use this company, PLEASE TAKE PHOTOS OF YOUR ITEMS WORKING prior to their arrival so you can prove they weren't damaged before the service. If you don't have proof, they will just deny it, and there won't be anything you can do about it. TLDR; They came into my home, charged me $300 for an unimpressive clean job, an additional $100 for dust and dog hair, ghosted me, broke [my distinctly un-dusty and un-dog haired] TV, then denied responsibility and accused me of commiting fraud. I now have a broken TV, a house I still need to clean, and I'm $400 poorer. I feel totally bamboozled and scammed. Worst idea, ever. Update in response: the manager suggested we brought the TV to their attention after requesting a full refund, and being denied (aka, in retaliation). To be very clear, at no point have we requested a full refund, and all calls to management happened after we noticed our television was damaged during the clean. I also did not take issue with the additional charge for dog hair. As I stated in my review, they notified me of the upcharge, I authorized, and went back to work. All communication with this company has been bizarre, and they continue to gaslight and redirect while not addressing any of the issues we actually have. If you decide to proceed with this company, PLEASE take photos of your home, and all electronics working properly prior to your service, because they will deny all liability and be generally shady, and you won't have any recourse. Again, to be clear, we did not and have never requested a full refund. Due to the poor status of the clean, the damage of the tv, the unprofessionalism of the manager, the outrageous fraud accusation and continued accusations from this agency, we are apprehensive to have them in our home to try again. That being said, our service was for a deep clean prior to a Christmas party we hosted for our families. The manager, Obi, refused to correct the issues that even HE agreed were problems prior to the event that was the purpose of the service. A partial refund for all the work he agreed was missed seems like a literal professional bare minimum. Please take note that the manager did not address any of the big issues in my review besides to outright deny liability, and continue to suggest something fraudulent occured. This is the company you are sharing your credit card information with. Exercise the discretion we apparently did not.

Superb cleaning by Karen & Angel at Gold Star Maids! My house smells so fresh and everything…read moresparkles. Their attention to detail was incredible. I have tried other local services but they blew them all away. I can't wait for my next clean!

GoldStar Maids is very professional, prompt and a great value for the price. From owner, office…read morestaff to their workers, you get a consistent, quality experience. Looking forward to a long relationship as they are going to be cleaning 2 rental properties for me in Nashville.

I decided to treat myself and hire Maid to Glow to clean my apartment. I live alone, and I am…read morepretty good about picking up after myself. I honestly didn't think it would make a big difference, but it did! My place is so clean, and I didn't have to do anything! Bri was friendly, efficient and did a great job. I am working from home and also going to school online so having a squeaky clean apartment has relaxed me. It feels like self-care. Highly recommend!

UPDATE: long after the fact, their owner offered to do a cleaning for free. And he was in fact very…read morenice. However that doesn't change what has actually happened in real life twice. And it cost me real money in lost rent for tenants not moving in. Original review: I WISH there was a way to leave 0 stars. AVOID THEM LIKE THE PLAGUE!!! They have now no-showed 2 separate times and are IMPOSSIBLE to contact. Asia is the cleaning person who hasn't shown up twice and I have people standing in a dirty apartment even though the cleaning was supposed to happen this morning. The 'Customer Success Manager' Savannah is also IMPOSSIBLE to reach in time of emergency. This level of incompetency and lack of accountability is simply unacceptable for any company, regardless of the business. I hope they find a way to improve.