Chose this dry cleaners because of good reviews and it's in the center where I do my grocery shopping. I'm all about a one stop shop! I dropped off 2 dresses, 1 sweater, and 3 blouses and my total came out to $53.45. I consider that to be a little on the high side but from doing my research this is the "Franklin upcharge" norm. Not so sure I can find anything more affordable without compromising quality or convenience. The older Asian lady who greeted me was really sweet and was in the middle of sewing when she came to help me. I asked her for a quote before knowing how many items to drop off, and due to the price I was selective about which items to dry clean so I did the bare necessities. She was understanding. I did have a wool hat that I wanted dry cleaned but that's not something they do there. I will most likely come back here out of convenience and because they got the job done quickly (my items were ready the next day), but if I find the time I may also search for someplace more within my budget-if I can find that around these parts, we'll see! read more

Great prices. Good service. Very Kind owners. They do a nice job and clothes come back well pressed/folded. I recently moved to TN and Grace came recommended from a friend. They dry cleaned about 40 pieces for me so far. We did have an issue. 2 pieces were severely shrunken. (Women's sweaters) I was pretty upset as the one sweater was pricey and worn once/new. It took 2 weeks, after he saw the size he wanted time to see if he could wet and stretch them. When I returned after the holidays they were still child size, but the owner resolved the issue by cutting me a check for the 2 damaged pieces after I provided them with the receipts for the items. I will continue to use them as they handled it the right way and apologized and did the right thing paying for the items they damaged. read more

Trashed my Clothing. Go somewhere else. Drive the extra mile. The cleaners by Whole Foods is spectacular. It's worth the drive.

Avoid!!!!! They trashed An evening gown. Two weeks late, pins in the seams , shoulders uneven and doesn't lie flat. Asked for them to reimburse the $100+ charge, we would eat the trashed dress. They refused to reimburse the charge. They refused to stand behind their work. High comfort level of yelling at me. Avoid. Avoid. Avoid. read more

First off I want to start by saying I had high hopes for this place. The people that worked there on first interaction seemed very nice. Prices seemed reasonable . But I have quickly learned you get what you pay for. We dropped off a good amount of shirts to get pressed and a dress to get hemmed. When I dropped them off I made it very clear that I needed the items to be ready the following Wednesday as we were leaving town Thursday morning for a wedding. He understood and told me they would have it ready. If he would have said they couldn't get it done I would have taken my business elsewhere no problem. Upon arrival, the guy working was asleep. Which was no problem until I realized our order was very much not ready. Of the 18 shirts, I had to send 6 back to get re ironed. And the dress I needed for the wedding I'm in, was sitting on the counter crumpled in a ball with the safety pins still in it waiting to be hemmed. He tried to tell me the dress was done and when I pointed out it wasn't touched at all his excuse was we normally need one week for hems. While I can understand I gave them short notice (6 days to complete) they should have told me it couldn't be done. The guy was very apologetic and offered a discount which we appreciated. While I'll likely never go back, if you have the time and aren't in a rush you should be fine. read more

If you need a great local cleaners...they do an outstanding job! They are prompt and prices are comparable to other places. Clean and professional. Great customer service. read more

Family run with fast friendly service. Dry cleaning usually ready the next day, but same day possible if you drop off in the morning. Alterations are fast as well read more

Ive used Grace Cleaners 3-4 times now with excellent results. Im always greeted in a very friendly manner, their service is efficient and pricing fair. Tonight they went above & beyond. I brought in 10 shirts that needed to be pressed before we left town tomorrow evening for several weeks. Initially they would not have been ready in time but they made room in their load to get our shirts done before we left. The woman was so nice and understanding. I appreciate how accommodating they always are. I love that they are locally owned and not a chain. read more

The worst cleaning experience ever. I dropped off my PB silk 96" length, window panels to be cleaned, as my dog had an accident on one of them. The employee who took in the panels, said no problem we can clean this. 3 weeks later the panels have been shrunk to 90" the color has been faded and the silk feel is completely gone. They actually washed them instead of dry clean them , even though the label clearly states dry clean only. The owners excuse was, you wanted to get rid of the stain so we had to do what we had to do to get rid of it. I now have no smell my my panels have been destroyed and can not be used. Do not take your items to these people, they have no idea how to handle expensive fabrics and their customer service is beyond horrible. read more

I've been going to Grace Cleaners for my dry cleaning needs for nearly four years now. They're always pleasant, and always get the job done well. read more

Love this place!! Needed a dress hemmed for a wedding and they got it done extremely fast. So thankful for them and their service!! The work that they do is the best in town. I would recommend this to anyone looking for a cleaners or looking to get alterations done. Will be back! read more