Ruined 3 men's dress shirts. Came to me with strange dark stains all along the edges of the front…read morepockets and down the length of the edge in the buttons crease. They sent back twice to try to fix (took forever) and weren't able to get the stains out that they created. They offered no solution, and I discovered they have no damaged items policy. Told me nothing they would do. Very disappointed and won't be back.

This is absolutely our favorite dry cleaners... The owner Jimmy is always so helpful and they also…read morehave pick up and delivery which we use most of the time. Everything is ready super fast and convenient hours! The location we use the most is located in Westhaven close to Kroger's but they have several other locations.

I have used this cleaner for close to 8 years. They do the clothes okay. But I don't like their…read morebusiness practices. I noticed that when I used the coupon for shirts and cleaning. Discounts are offered for both on the same coupon. They would only give a discount on one if you brought in cleaning and shirts on the same visit. So I split my clothes either shirts or cLeaning to obtain the discounts on both. Extra trips. Then they charge an envelope charge which appears to be a profit center. 3% of your bill. Plus I get taxed on it too. Plus several times discounts have been neglected. In this case I didn't receive the complete advertIsed discount. It should have been -1.80. I looked at my charge ticket and knew the number didn't seem correct. I went back to get the detail ticket charge. Which they seem to neglect unless you ask. If I can avoid it I will not use them anymore. But for me they have beEn convenient.

No record of me dropping husbands pants off 615/968-6116. And 968-6115. There was a Asian older guy…read morethere took my info said Friday Dec 30 no record Patrick Brandimore two pants one of which is shorts both kakai color . Please find his pants first time there .

Looking for new cleaners. On several occasions I have received garments that still have stains…read more Items are pressed but not necessarily cleaned.

I was so pleased with the services by Royal Cleaners and the alterations by the owner, Moon Nim. I…read moreneeded a dress hemmed for a wedding and she did an incredible job. They are very reasonable with their prices, and you can tell they honestly care about their work and customer service. I will continue to use them in the future. (Thank you)!

This is the best and most reliable dry cleaning service 'round these parts...highly recommend!read more

To me, a good business starts from the top. In the case of Jimmy's Cleaners, it begins with Jimmy…read moreand his wife. Their drive for excellence runs all the way down through their team. In my case, the team went the extra mile to make certain everything was right. I'm most appreciative of their efforts. I would encourage you to support Jimmy's and give them a shot. I think you'll be happy with the results. I know that I am.

Excellent service at a reasonable price. They did a great job cleaning a stain from linen pants…read moreand did so quickly and at a surprisingly low price. Highly recommend.

Extremely dependable and high customer service. They recognize me as I drive up and know my name…read more That is enough for our family to continue to use 100% green cleaners.

Clean and neat store with great service! Larry really helped me out! Love that they are eco…read morefriendly!

From the owner: Life Drycleaners is a family owned Eco friendly Dry Cleaning store based in Nashville ,now open in…read moreFranklin Tn . In this location we have a super cute, trendy boutique for great fashion finds.

Lovely owners and staff. Good hours. Good location. Well run and well organized. They do great work.read more

They do the job well, but it is unbelievable how much they charge. Dry cleaning on one pair of…read morepants, one shirt, and a 1-inch take-in alteration on a sweater costed me just shy of $50. That's ridiculous, especially considering there is no pricing "menu" posted, so you can't really debate them on what they ring you up for. "Same-day service" is also an upcharge and a sham, and you'll leave much more broke than you were before. Quality of service is just fine, but the price for the quality is absolutely not wroth it. I can get the same for cheaper, and I plan to from now on.

Brought in three new shirts still in packages. Just said they need to be pressed, not washed since…read morethey are brand new. Shocked to find out it was $21!! I asked why and they said pressing only was double, but washing and pressing was half. Why was I not told this? Terrible service.

From the owner: At Lapels®, The Future of Dry Cleaning™ is all about convenience, exceptional quality, outstanding…read moreservice, and environmental responsibility.

Absolutely fantastic! Just a few days before my son's wedding I realized I was in over my head with…read morethe tablecloths. I called Hi Tech and they took care of me. Had them perfectly pressed and ready in 3 days. Reasonably priced. The nicest gentleman helped me. Highly recommend and I will return. They saved me!!

Very friendly and professional! Excellent service. Love having a text to say my order is ready!…read moreShirts were great and dry cleaning too

Pretty disappointed with this experience…read more I dropped several items off to be cleaned on 1/3. During drop off, I went through any defects of my items with the employee at the counter. There was only item I dropped off that was damaged and it was a cashmere sweater with a snagged hem that I've been meaning to get repaired. The employee said she made a note of this in their system. Upon pick up on 1/6, the employee at the counter informed me that there was a stain on an expensive Burberry dress that I dropped off that they could not get out. I explained to the employee that this stain was not there when I dropped my items off and I was upset about this damage. She told me that she could would have the owners reach out to me, but I still have not heard anything from anyone regarding this issue. The stain on the dress is on the front breast pocket. It appears as if the garment was caught in something and then tugged out which left black scrapes/streaks. This dress was a milestone gift from my husband and retails for more than my rent which makes the damage done to it that much worse. I'm really saddened by this experience and hope the owners eventually reach back out to me for a resolution. I was excited to switch to Lapel's because of their eco-friendly dry cleaning method, but now I'm feeling like it is not worth the extra hassle if my garments will not be treated with care. There may be other locations to this business that are good, but I'm unsure if I would return to this one. Update; I was contacted by the owner and they were successfully able to remove the stain from my dress. When coordinating how to handle the situation, I got the impression that it was being implied that *I* was actually responsible for the stain which was very far from the truth. I received a text message from the owner later on saying they found the source of the stain within their business and that was why they were able to treat it appropriately. I love that my dress is in good condition again, but I dislike a little of the attitude that came with getting the situation resolved. I read through the reviews on Google and here and it seems like this business has a track record of providing subpar service but quickly being able to adjust and fix their errors. This would be a boon if it didn't come with a side of slight finger pointing at the customer first. Meh.

I had my wedding dress cleaned and preserved. This place was recommended to me by the designer who…read moremade my wedding dress. Fantastic quality!